Technician - Advanced

2 months ago

Thunder Bay, Canada Bell Full time

Req Id: 420446

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

In Field Services you will be a part of the frontline team that delivers our services to consumers and businesses across Canada. Every day, you’ll inspire others by providing the best customer experience as you install, repair and maintain Bell’s services and network for our residential and business customers.

At Bell, you’ll be on the frontline of our commitment to delivering an outstanding end-to-end experience that helps set us apart in digital connections and next generation services.

**Job Posting Details**:
Job title: Technician - Advanced
Job location address: 605 Beaver Hall Pl, Thunder Bay (Ontario)
Job status: Regular - Full Time

**Name and description of hiring department**:
The Ontario Field Operations team in Bell Canada is responsible for maintaining the outside cable network providing voice and data services to customers in the consumer Bell Business markets.

**Main Job Duties / Accountabilities include**:

- Provision and maintain of the network
- Provide support in the event of a network outage, to minimize cycle time, and ensure all services are available to our customers
- Complete all assurance and routines to ensure the network is working at optimum levels
- Plan, coordinate, and ensure all activities related to daily work and projects are completed following company practices and processes (i.e. change management rules, etc.)
- Perform tasks associated with the provisioning, service assurance, maintenance and project coordination with technologies that include transport, broadband, IP, switching, power and frame in CO’s huts, CEV’s, WICs, OPI, etc.
- Partner with various internal and external parties (“X”NOC, PCMC, BDA, vendors, etc.)
- Communicate clearly and concisely, both orally and in writing

**Prerequisite**:

- A college diploma in electronics or telecommunications, or equivalent work experience
- A college diploma in electronics or telecommunications, or equivalent work experience
- A minimum of a high school diploma
- Fluent in English
- Hold a valid driver’s license - Class G or G2
- Possess good manual dexterity and able to work with different hand tools
- Capable to lift and carry heavy weight
- Capable to climb and carry step ladders
- Capable to kneel and bend and work in areas with restricted movement
- Capable of differentiating coloured wires (colour code)
- Capable to safely execute all functions/aspects of the job and meet all safety requirements associated with the work equipment

**Essential Qualifications / Skills**:

- Basic knowledge of the outside plant
- Ability to work autonomously and with mínimal supervision
- Must possess excellent organizational skills and the ability to prioritize tasks in a dynamic environment
- Analytical thinking and problem solving abilities
- Basic knowledge of the Transport Network (DS0/DS1/DS3)
- Basic knowledge of the broadband network
- Basic knowledge of the IP network
- Basic knowledge of switching equipment in particular DMS
- Basic knowledge of Central Office power requirements
- Basic knowledge of electricity and DC power plants
- Basic knowledge regarding the use and maintenance of permanent stand-by generators
- Basic knowledge regarding the use and maintenance of portable generators
- Basic knowledge of Outside Plant Modules (Remotes)

**Working Conditions**:
EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**: Union

**Job Status**:Regular - Full Time

**Job Location**: Canada : Ontario : Thunder Bay

**Work Arrangement**: Full-time in office (meaning that you will be required to perform your work on-site)

**Application Deadline**: 10/24/2024

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers

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