Compensation Performance Consultant

2 weeks ago

Winnipeg, Canada Worker's Compensation Board of Manitoba Full time

**Job Duties**:
Identifies and assesses business drivers for change, opportunities for continuous improvement and divisional priorities; conducts comprehensive analysis, makes recommendations on service delivery, operational changes, and Emerge system enhancements, streamlining processes, eliminating non-value added activities and generating cost reductions within Compensation Services.

Develops business cases to address Compensation Services performance improvement goals, solutions and alternatives, risks and risk management strategies and high level schedules and costs.

Works independently and/or collaboratively to create project plans; manages and/or leads projects from design through implementation and evaluation. Leverages methodologies and tools such as project charters, process maps, statistical analysis and process control plans.

Effectively engages and collaborates with Compensation Services departments to assess current state and facilitates the development and implementation of service delivery improvements.

Provides business support for Emerge (including Wageloss, Claims Information System, eHealth, and other like systems) and related systems activities; responsible for defining requirements for system enhancements and consulting with Information Technology, Business Intelligence, and Compensation Services leadership to coordinate system updates; provides technical expertise and problem-solving support to staff; responsible for preparing the Emerge and related system training environments.

Conducts comprehensive analysis, testing and validation of Emerge (and related system) enhancements, defects and correspondence changes.

As required, partners with stakeholders to establish and ensure support for Compensation Services initiatives; collaborates on the development of solutions. Stakeholders include but are not limited to Policy & Research, Information Technology and Business Intelligence.

Provides on-going support for divisional performance measurement and resource modelling.

Collaborates within Performance, Training & Quality to develop frameworks and templates for business cases, project plans, processes and practices (e.g. Best Practices), performance measurement and resource models.

Provides input into the annual Compensation Services planning process.

Pursues professional development through any of the following: literature reviews and research, training courses and continuing education, seminars and conferences and industry networking.

Performs other related duties as assigned.

**Qualifications**:
University degree in a related field plus professional development in business or systems analytics, process reengineering, or project management

Superior knowledge of applicable WCB legislation, policy and procedure

Knowledge of business process reengineering, project management principles and change management methodology

Advanced proficiency in the use of personal computers and software in a Windows environment including Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, Visio, etc.)

Superior interpersonal skills including the ability to engage, build rapport and collaborate with staff at all levels within the organization

Well-developed research and analytical skills including the ability to obtain, assess and evaluate data to problem solve and support decisions

Self-starter dedicated to continuous learning and development

Ability to communicate effectively, both verbally and in writing including the ability to produce complex reports

Ability to think creatively and innovatively

Ability to prepare and deliver presentations

Ability to work independently and collaboratively in a team environment with multiple stakeholders

Ability to plan and manage multiple concurrent initiatives to completion including implementation of services delivery improvements

Ability to adapt to and lead in a changing environment

Lean Six Sigma experience would be an asset

**Additional Information**:
Salary Range: $73,802 - $92,254

Ability to communicate proficiently in both official languages (English & French) is an asset.

The WCB is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, 2SLGBTQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resumé if they are a member of these groups.

About WCB:
The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.

WCBdoes encompasses what it means to work at the WCB. The WCB is proud to have employee benefits an

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