Live Chat Assistant
2 weeks ago
**About the Role**:
This role offers the opportunity to work closely with the business owner, a highly experienced eCommerce consultant, as a personal assistant, which includes a diverse set of responsibilities across client management, sales opportunities and managing day-to-day business operations.
**Key responsibilities will include**:
- Phone answering / general client communication
- Digital Project coordination
- Meeting agendas and notes
- Client helpdesk support / live chat
- CRM management
- Website & Social Media updates
- Documentation & process improvement
**About You**:
Successful applicant will ideally have:
- Great sense of humour and enthusiastic attitude
- Exceptional organisation and communication skills
- Meticulous attention to detail
- Confidence to speak your mind
- Min 1 year experience with office administration
- Well-crafted writing skills for executive-level correspondence
- Highly competent computer skills
**Salary**: $22.50-$26.67 per hour
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Supplemental pay types:
- Overtime pay
**Education**:
- Secondary School (required)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
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