Field Service Technician

2 months ago

Delta, Canada Eaton Full time

Eaton’s ES AMER PCS division is currently seeking a Field Service Technician. This is a hybrid position that is based out of our Delta, BC Eaton location and requires local travel to customer sites.

The expected annual salary range for this role is $62397.0 - $91515.6 a year. You are also eligible for overtime compensation.

**What you’ll do**:
**Primary Function**
The individual will be responsible for servicing uninterruptible power supplies and batteries and other company electronic-based products in a high voltage environment at the customer’s site.

**Essential Functions**:

- Performs emergency and preventive maintenance and installation on a 24/7 on-call basis with regional responsibility.
- Responsible for performing on-site or in-house servicing and repair of company products.
- Provides technical support to customers on operational or maintenance aspects of system equipment.
- Serves as customer contact on technical and service-related problems.
- Provide technical support to customers on operational or maintenance aspects of system equipment and serve as the customer contact on technical and service related problems.

**Qualifications**:
**Basic Qualifications (Must have)**:

- College degree/diploma from an accredited institution in any of the following disciplines: Electrical, Electronics, Engineering Technology OR Red Seal (309A) Interprovincial Journeyman Electrician Certification/Ticket
- One (1) year of experience with UPS (uninterruptable power supplies) OR battery technologies OR electronics experience
- Must possess and maintain a valid and unrestricted driver's license.
- Required to travel to US for product and safety training when necessary

**Preferred Qualifications**:

- Proficiency with Microsoft Office Suite.
- Basic understanding of UPS rectifier or inverter
- Basic understanding of electrical distribution systems and schemes

**Additional Information**:

- Works on assignments that are moderately complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
- Customer focus and time management skills are essential.
- Works from home when not in the field supporting Eaton customers.
- Company vehicle, tools, cell phone, laptop, and work boot allowance provided.
- Excellent verbal and written communication skills and customer relations skills.
- Must complete our training program which requires ability to travel to USA for product & safety training.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, color, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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