Field Service Manager

3 months ago


Delta, Canada Quench Full time

**About Quench**

**About Culligan**

**About the Role**

Reporting to the Director of Field Service & Supply Chain, the Field Service Manager will be responsible for general customer management, installations and lead a team of Field Service Technicians. The FSM will also ensure timely and exceptional service is deployed to all our customers in their region.

**Key Responsibilities**:

- Effective execution of all proactive and reactive services, including preventative maintenance, equipment installations, and on-site repairs.
- Provide continued technical training for all Field Service Technicians under their purview.
- Maintain and manage inventory at the branch level, including accurate data entry into perpetual inventory system.
- Maintain detailed records of service activities, including job orders, client interactions, and equipment status with the ERP system.
- Analyze service data to identify trends and areas of improvement
- Ensure all field service operations are conducted in accordance with health and safety policies & regulations.
- Manage staffing levels and needs for their given region, including but not limited to, employee relations, hiring, & onboarding
- Collaborate with peers and other managers, as part of the leadership team, to ensure the success of all cross-functional initiatives
- Accountable for the achievement of KPIs and productivity goals set for their team
- Support the Director of FS & SC on various FS & SC initiatives

**What you need to be successful**:

- Bachelor’s degree in business management, or equivalent experience in operations, logistics, warehouse management.
- 2-4 years of progressive experience overseeing a field operations team required
- Developing and implementing innovative strategies to optimize operational efficiency and customer satisfaction.
- Strong leadership and team management skills required
- Valid driver’s license in good standing
- Forklift Certified preferred
- Experience with Microsoft Office Suite with intermediate to advance knowledge in excel



  • Delta, Canada Critical Environment Technologies Canada Inc. Full time

    ABOUT US: ABOUT YOU: CET is looking to take its Service Department to the next level with a high-performing, self-motivated Field Service Manager. You will be responsible for managing a team of 2 field service technicians and 1 coordinator, but most of your time will go to business development to help grow the business. Your focus on growth will lead to...


  • Delta, Canada SYMCO Recycling Solutions Ltd Full time

    Job Title: Field Service Technician Company: SYMCO Recycling Solutions Location: North America (Travel Required) Employment Type: Full-Time Join SYMCO Recycling Solutions - Supporting Recycling Innovation Across North America SYMCO Recycling Solutions is a trusted provider of high-quality recycling equipment, offering installation, service, and maintenance...


  • Delta, Canada Applied Industrial Technologies Full time

    Applied Industrial Technologies is an extensive network of industrial distribution facilities located throughout Canada. We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of **Field Service Technician** at our **Delta, BC **shop location. Some travel is anticipated, with overnight stays...


  • Delta, Canada Unifiller Systems Inc Full time

    We are a global Company that offers an extensive line of automated portioning solutions for food, bakery, pharmaceutical, cosmetics, and the pet food industry. We design and build a wide range of depositors, fillers, pumps, and customized production systems. We look for passionate people who love collaborating with others and having fun while doing it! We...


  • Delta, Canada Unifiller Systems Inc Full time

    Salary: $50-55,000 base + Travel Pay We are a global Company that offers an extensive line of automated portioning solutions for food, bakery, pharmaceutical, cosmetics, and the pet food industry. We design and build a wide range of depositors, fillers, pumps, and customized production systems. We look for passionate people who love collaborating with...


  • Delta, Canada Critical Environment Technologies Canada Inc. Full time

    **Field Service Technician**, Critical Environment Technologies **Who We Are**: **Role Overview**: We are looking for a self-motivated, highly organized individual with strong troubleshooting skills to join our field service team. This full-time position includes traveling to customer sites in the lower mainland and providing onsite installation, repair and...


  • Delta, Canada Eaton Full time

    Eaton’s ES AMER PCS division is currently seeking a Field Service Technician. This is a hybrid position that is based out of our Delta, BC Eaton location and requires local travel to customer sites. The expected annual salary range for this role is $62397.0 - $91515.6 a year. You are also eligible for overtime compensation. **What you’ll...


  • Delta, British Columbia, Canada Eaton Full time

    Eaton, a leading manufacturer of electrical power management solutions, is seeking an experienced Field Service Representative to join its team in Delta, BC.Salary: $71,000 - $104,000 per year, based on qualifications and experience.About the JobWe are looking for a skilled and motivated individual to provide field service support and consultation to...


  • Delta, Canada Neutron Factory Works Full time

    Neutron Factory Works is hiring for a Field Mechanical Manager Compensation based on Trade Qualifications, experience & references. Neutron builds, moves, maintains, upgrades, automates and services all kinds of factories across the lower mainland. We also provide rapid response EM our services, PM programs and Shift Coverage to manufacturers and food...


  • Delta, British Columbia, Canada Eaton Full time

    As a Field Service Representative at Eaton's Electrical sector, you will play a key role in providing technical support and consultation to customers. The ideal candidate will have a strong background in electrical distribution or control systems and excellent analytical skills.Key responsibilities include:Providing field service engineering and technical...


  • Delta, Canada Shortstop Auto Service Full time

    **Shortstop Auto Service** - Tsawwassen’s premier full service auto service centre and Big O Tire Dealer is seeking an experienced Assistant Manager for their modern 5 bay facility. **Responsibilities** Ensure a smoothly run and organized facility with a focus on the highest quality customer service Book appointments, greet customers, generate...


  • Delta, Canada Eaton Full time

    Eaton’s ES AMER PCS division is currently seeking a Field Service Representative Intern. The hourly range for this role is $21-$23 per hour. **What you’ll do**: This position is responsible for working with the Electrical Engineering Service & Systems group to provide on-site engineering and technical assistance in areas of electrical equipment...


  • Delta, Canada Eaton Full time

    Eaton’s ES AMER PCS CA division is currently seeking a Field Service Representative, CPDI (Temporary up to 1 year). The hourly rate for this position is between 30-44$ per hour. **What you’ll do**: - Eaton’s Critical Power and Distributed Infrastructure Division is hiring a Field Service Representative, CPDI (Temporary up to 1 year) to join our...

  • Service Manager

    7 months ago


    Delta, Canada T&T Power Group Inc. Full time

    T&T Power is disrupting the power industry with an elite service and production team, an unbelievable atmosphere and an unparalleled focus on customer satisfaction. Clients across Canada have used T&T Power Group for our consultative knowledge, our experienced and dedicated services, and our willingness and determination to solve problems and see things...

  • Service Manager

    7 months ago


    Delta, Canada T&T Power Group Inc. Full time

    T&T Power is disrupting the power industry with an elite service and production team, an unbelievable atmosphere and an unparalleled focus on customer satisfaction. Clients across Canada have used T&T Power Group for our consultative knowledge, our experienced and dedicated services, and our willingness and determination to solve problems and see things...


  • Delta, British Columbia, Canada Eaton Full time

    Eaton's ES AMER PCS division is seeking an Electrical Engineering Assistant to support field service operations. This role offers a competitive hourly rate of $21-$23, based on candidate skills, experience, and qualifications.Job OverviewThe successful candidate will work with the Electrical Engineering Service & Systems group to provide on-site engineering...


  • Delta, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary: A member of the National Multi Unit (NMU) Sales team, develops and...


  • Delta, Canada Johnson Controls Full time

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries...


  • Delta, Canada Delta Farmland & Wildlife Trust Full time

    Delta Farmland & Wildlife Trust is hiring for the position of JUNIOR FIELD TECHNICIAN. This six-month 37.5 hrs/wk position integrates sustainable agriculture and wildlife management. The work is based in Delta, BC, an area that boasts some of Canada’s most productive soils and is recognized as Canada’s top Important Bird Area. This is an exciting job...


  • Delta, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... A member of the Regional Multi Unit Sales team, develops and serves Regional Multi Unit...