Service Manager
4 weeks ago
Duties:
- Manage and oversee all aspects of the service department
- Responsible for growing department by establishing an effective sales program
focusing on several fronts: Contract work, day to day maintenance, breakdowns,
emergency planning, in house repairs, etc.
- Monitor employees and provide regular progress reports to improve job satisfaction
and efficiency
- Provide exceptional customer service and ensure customer satisfaction
- Schedule and assign work orders to Field service technicians
- Monitor progress and ensure timely completion of repairs and maintenance tasks
- Maintain accurate records of all service activities and transactions
- Order and maintain inventory of parts and supplies
- Ensure compliance with safety regulations and guidelines
**Skills**:
- Strong technical knowledge diesel engines
- Strong leadership skills and ability to manage a team effectively
- Exceptional customer service skills with a focus on building long-term relationships
with clients
- Detail-oriented with excellent organizational skills.
- Understanding of mechanical equipment and a strong willingness to learn the
products that Sansom represents.
- Strong computer skills with Microsoft programs (such as Outlook, Excel, Word)
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by management.
**Job Types**: Full-time, Permanent
**Salary**: $60,000.00-$80,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Signing bonus
Application question(s):
- Are you eligible to work in Canada?
Ability to Commute:
- Truro, NS B2N 6W8 (preferred)
Ability to Relocate:
- Truro, NS B2N 6W8: Relocate before starting work (required)
Work Location: In person
Application deadline: 2023-08-03
Expected start date: 2023-08-07
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