Operations Manager
4 weeks ago
Job Title: Manager of Operations and Administration
Company: Bright Space Cleaning Solutions
Location: In-person
Salary Range: Starting at $30,000 per year
Work Hours: 9 AM - 4 PM, with some weekends required
Company Overview:
Bright Space Cleaning Solutions is a dynamic and growing commercial cleaning company dedicated to providing top-quality cleaning services. We pride ourselves on creating clean and welcoming environments for our clients while fostering a collaborative and inclusive workplace culture. As a young and ambitious company, we are looking for a motivated individual who is ready to grow with us.
**Job Description**:
**Responsibilities**:
Staff Management:
Oversee and manage a team of staff members. Provide leadership, guidance, and support to ensure a cohesive and productive work environment.
Hiring/Firing:
Lead the recruitment process for new team members. Conduct employee terminations when necessary, ensuring adherence to company policies and legal requirements.
Onboarding:
Develop and implement effective onboarding processes for new employees. Ensure new hires receive proper training and support to integrate seamlessly into their roles.
Maintain Relationships:
Cultivate and maintain positive relationships with staff members, fostering a collaborative and inclusive workplace culture. Build and sustain relationships with clients, addressing their needs and concerns.
Cleaning Oversight:
Ensure that cleaning procedures are carried out effectively and consistently in all locations. Implement and monitor cleanliness standards to create a safe and welcoming environment.
Support and Check-ins:
Provide ongoing support to staff through regular check-ins and performance evaluations. Address concerns, provide guidance, and foster professional development.
Client Relationship Building:
Develop and nurture strong relationships with clients to understand their needs and expectations. Act as a point of contact for client inquiries and concerns, ensuring prompt and satisfactory resolution.
Managing Complaints:
Handle and resolve client and staff complaints efficiently and professionally. Implement measures to prevent recurring issues and improve overall service quality.
Supplies Management:
Monitor and manage inventory levels to ensure an adequate supply of materials and resources at each location. Coordinate procurement and restocking activities as needed.
Paperwork and Documentation:
Maintain accurate and organized records related to daily operations. Ensure proper documentation for all operational activities, including compliance with relevant regulations.
Day-to-Day Operations:
Oversee the smooth day-to-day functioning of operations. Implement and enforce policies and procedures to optimize efficiency and effectiveness.
Qualifications:
Management experience is an asset but not required.
Certificate/Diploma/Degree in a business-related field is an asset but not required.
Soft Skills:
Excellent interpersonal skills
Strong leadership abilities
Problem-solving mindset
Eager to learn and grow
How to Apply:
**Job Types**: Full-time, Permanent
Pay: From $30,000.00 per year
**Benefits**:
- Dental care
- Extended health care
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
Work Location: In person
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