Intermediate Account Analyst

1 month ago

Markham, Canada Aviva Full time

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.

Aviva is excited to lead a journey to change insurance.

Come join our team

We are currently recruiting for an Intermediate Account Analyst in the Centralized Payment Unit at head office in Markham, Ontario.

The CPU Account Analyst maintains a portfolio of Premiere vendors and provides feedback to both internal/external customers.

What You'll Do:
- Use Claims knowledge and experience to validate invoices and determine the appropriate coverage and payment coding to enter payment into ClaimCenter system. Find, log, and resolve any errors or discrepancies.- Respond to inquiries from vendors, examiners, and internal auditors and take action to ensure that each claim’s Premiere vendor payments are accurate and adhere to best practices.- Use analytical and creative problem solving to resolve outstanding invoices and escalate them to the appropriate action channel.- Adhere to service level agreements, as well as production and quality targets.- Provide recommendations for continuous improvement in service delivery and training.

What You'll Bring:
- Advanced proficiency in Microsoft Excel (Use formulas, functions)- Intermediate Microsoft Access and database experience- Excellent time management and organization skills- Ability to multitask and achieve team and individual targets.- Ability to work under pressure and meet deadlines.- Excellent verbal and written communication skills- 1 year experience working in the insurance industry.- Solid understanding of ClaimCenter system- Strong Accounting Knowledge

What you’ll get:
- The salary band for this position ranges from $38,800 - $72,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.- Outstanding Career Development opportunities.- We’ll support your professional development education.- Competitive vacation package with the option to purchase 5 extra days off per year- Employee driven programs passionate about gender, LGBTQ+, origins, diversity and inclusion- Corporate wellness programs to support our employees’ physical and mental health- Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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