Residential Leasing Coordinator

3 weeks ago

Nanaimo, Canada Pacific Cove Properties Full time

**Job Title: Residential Leasing Coordinator**
**Primary Location: Nanaimo, BC**
**Job Status: Lease-Up, Hourly**

Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodation to almost 3000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.

We are currently seeking a **Residential Leasing Coordinator** to join the residential lease-up team of our new build development in British Columbia. If you feel you have what it takes to deliver outstanding professional service to the residents and visitors of our property, then we want to hear from you. This role requires an enthusiastic individual who will be the first point of reference in the building lobby. You will greet and provide assistance, and information with a focus on creating a positive and memorable experience for all.

**What you are great at doing**:

- Welcoming and offering hospitality to our visitors/prospective residents and registering them in as guests.
- Helping to establish rapport with our visitors/prospective residents, gathering information about their current living situation and what they are looking for in a residential rental accommodation.
- Helping to maintain standards throughout our rental offices and display suites as they relate to professionalism, cleanliness, and organization.
- Documenting all prospective tenant interactions in appropriate database or software.
- Opening and closing of display suite, as needed.
- Distributing Rental Centre signage with balloons.
- Representing Pacific Cove Properties in a professional manner.
- Coordinate team appointment schedule and proactively follow up with prospects to schedule appointments.

**What you need to be successful**:

- Strong computer skills: confident in MS Word, MS Excel, and MS Outlook (CRM experience a bonus).
- Fluent in the English language, both written and verbal.
- Excellent organizational and time management skills.
- Excellent communication and customer service skills.
- Strong follow-up times.
- Exercising tact, diplomacy, and confidentiality at all times.

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