Customer Experience Specialist

4 weeks ago


Saskatoon, Canada FFUN Group Full time

**Customer Experience Specialist**

**Full-Time, Permanent**

**FFUN Cars, Saskatoon, Saskatchewan**

This job is not for a car salesperson. We’re looking for those who are the walking definition of customer service. Who may not have sales experience (sweet if you do) but are that outgoing, retail, customer-facing superhero. FFUN Cars is about to launch a completely new way to buy (and sell) a used car in Saskatchewan. Get a front row seat to this fast-paced industry, and amazing sales experience, without that dreaded commission cheque hanging over your head.

Join us in our movement of FIRST, FAST and FUN as a Customer Experience Specialist with FFUN Cars. What does that mean? FIRST, translates to one price, no haggling. FAST, means we’ll get the deal done in one hour. FUN, well that means it’s fun and not stressful because customers deal with one person (YOU) that treats them the way you would hope to be treated at a dealership. Basically, it’s hanging out with a friend while buying a car.

We’ve been working hard behind the scenes to get FFUN Cars ready to shock Saskatchewan at how awesome buying a car is about to be, online and in-store. Now, we just need you. Career and financial growth, well beyond retail is in your grasp. Grab the wheel and let’s have some FFUN.

**What's in it for you?**
- **Competitive Compensation Package - **Guaranteed minimum $50,000 salary your first year with bonus opportunities
- **Exciting Changes** - You’re part of one of Saskatchewan’s largest automotive groups and getting in at the ground level as we build our newest division, FFUN Cars
- **Vacation**—As a full-time employee, enjoy three weeks of vacation your first year to regroup and refresh as needed
- **Tools to succeed** - We’ve got every tool for you to succeed in your role and advance to your dream position
- **Health & Dental** - FFUN Cars makes people smile, so we’re helping with dental
- **Giving Back** - From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives

**What you'll be doing.**

Simply put; you’re the face of FFUN Cars. You’re so awesome that we want customers to deal with you through the entire vehicle buying process. Help them find their vehicle, help them finance their vehicle and watch those tail lights drive away. This isn’t selling, it’s guiding interested car buyers through an amazing experience to ensure they find the perfect vehicle, for them.

**We keep things simple, measuring your performance on achieving and exceeding**:

- Providing exceptional customer service
- Achieving sales target goals
- How much FFUN you have

**A great attitude will get you 90% there, for the rest, we're looking for**:

- Experience in customer service and/or retail
- You to thrive in a fast-paced environment
- Results-driven people
- Valid driver's license; must have and maintain an acceptable, safe driving record.

**What it's really like to work here.**

We're an automotive and recreational group with over 30 locations across the country and one of Canada's Best Managed Companies. At FFUN, we do things a bit differently. There's no corporate nonsense. Instead, we work in dozens of self-sufficient business units. Think of them like start-ups within a start-up that learn from each other.

You’ll get tons of guidance and heaps of support from talented, super-smart colleagues from all over the country. Plus, if you really show us what you're made of, we'll help you slide into your dream role. We're going to be upfront - the way we work doesn't suit everyone. But if freedom, autonomy, and life-affirming, head-scratching professional challenges rock your world, we could be a match made in heaven.



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