Customer Service Specialist
3 months ago
**Join Our Team at Al Anderson's Source for Sports**
Are you an individual brimming with energy, drive, and a passion for serving others? Look no further We're on the hunt for a vibrant individual to fill the full-time role of Team Sales Customer Service Specialist in our dynamic Team Sales Department.
**About Us**:
At Al Anderson's Source for Sports, we're all about teamwork and providing top-notch service to our customers. We're currently seeking a full-time, permanent Team Sales Customer Service Specialist to join our squad. No prior experience in our industry? No worries - bring some great customer service skills and experience and we'll provide you with all the training you need to succeed
**Responsibilities**:
- **Customer Service**: Greet customers with a smile as they enter our Team Sales department, helping them with order pickups, payments, and scheduling appointments with our sales associates.
- **Phone Support**: Be the friendly voice on the other end of the line, answering incoming calls and assisting customers with online order questions and team-specific inquiries.
- **Website Help**: Assist in keeping our various websites running smoothly, guiding customers through our online order platforms with ease.
- **Sample Room Organization**: Keep our Team Sales showroom looking sharp and our sample lending library up to date and organized for easy access.
- **Team Assistance**: Pitch in wherever needed to support our Team Sales department with office tasks and customer-related duties.
**Qualifications**:
- Previous customer service experience would be awesome but for sure bring your enthusiasm and eagerness to learn
- Excellent communication skills.
- Energetic with a passion for serving others.
- Quick learner and motivated problem solver.
- Basic computer skills, including familiarity with Microsoft Office & Excel.
- Love for sports is a definite plus
- Self-driven with a knack for staying organized.
**Hours of Work**:
Monday to Friday 9:30am to 6pm.
Some Thursday Evenings and Weekends when necessary.
**Starting Wage**: $18-$20/hour (depending on experience)
If you're looking for a fun, service-oriented part-time gig, we want you on our team At Al Anderson's Source for Sports, we believe in providing opportunities for growth and development, all while having a great time serving our community.
Come join us in bringing the joy of sports to our customers at Al Anderson's Source for Sports
Top of Form
**Job Types**: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: No less than 40 per week
Additional pay:
- Overtime pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- On-site parking
- RRSP match
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Expected start date: 2024-11-12
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