Customer Service
3 weeks ago
**Job Summary**
**Responsibilities**
- Respond promptly to customer inquiries via in-person, phone.
- Analyze customer needs and provide appropriate results within their appointments.
- Handle customer complaints with empathy and professionalism.
- Upsell products or services when appropriate to enhance customer satisfaction.
- Maintain accurate records of customer interactions and transactions through any way of data entry.
- Collaborate with team members to improve service delivery and customer experience.
- Stay informed about product updates, promotions, and company policies to provide accurate information.
- Ensure adherence to company standards for phone etiquette and customer service excellence.
**Skills**
- Proven experience in customer service or sales roles is preferred.
- Strong analytical skills to assess customer needs effectively.
- Excellent communication skills in English; to be able to handle different clients.
- Ability to upsell products while maintaining a focus on customer satisfaction.
- Proficient in data collecting with attention to detail.
- Strong phone etiquette and interpersonal skills.
- Ability to work collaboratively in a team-oriented environment.
Join us in delivering outstanding service that makes a difference
**Job Types**: Full-time, Permanent
Pay: $670.00-$1,368.74 per week
Additional pay:
- Commission pay
**Benefits**:
- Employee assistance program
- Flexible schedule
- Profit sharing
- Store discount
- Wellness program
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Work Location: In person
-
Customer Care Lead
5 days ago
Mississauga, Canada Epiroc Customer Center Full time_**Customer Care Lead - Mississauga, ON**_ **RESPONSIBILITIES**: Provide technical/commercial parts support to our customers Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries,...
-
Customer Service Advisor
5 days ago
Mississauga, Canada VP Automotive Service Center Full time**About us** VP Automotive Service Center Providing Automotive Service Expertise for over 20 years. **Description**: The customer service advisor is the first point of contact for our clients. Therefore, this position requires strong customer service skills, good technical knowledge. The day to day responsibility is to ensure an excellent customer...
-
Customer Service Representative
2 weeks ago
Mississauga, Canada national tire sales & service Full time**Position title**: Customer Service Representative As a Customer Service Representative you will be the first point of contact for customers and you will provide administrative support across the office. You will handle the flow of people through the tire shop and ensure that all receptionist responsibilities are completed accurately and delivered with...
-
Customer Service Representative
3 days ago
Mississauga, Canada national tire sales & service Full time**Position title**: Customer Service Representative As a Customer Service Representative you will be the first point of contact for customers and you will provide administrative support across the office. You will handle the flow of people through the tire shop and ensure that all receptionist responsibilities are completed accurately and delivered with...
-
Automotive Service Advisor
4 months ago
Mississauga, Canada VP Automotive Service Center Full time**About us** VP Automotive Service Center Providing Automotive Service Expertise for over 20 years. **Description**: The customer service advisor is the first point of contact for our clients. Therefore, this position requires strong customer service skills, good technical knowledge. The day to day responsibility is to ensure an excellent customer...
-
Automotive Service Advisor
7 months ago
Mississauga, Canada VP Automotive Service Center Full time**About us** VP Automotive Service Center Providing Automotive Service Expertise for over 20 years. **Description**: The customer service advisor is the first point of contact for our clients. Therefore, this position requires strong customer service skills, good technical knowledge. The day to day responsibility is to ensure an excellent customer...
-
Customer Service Representative
2 weeks ago
Mississauga, Canada E-Link Electronics Service Centre Full time**Samsung - CSR Position** Our team is growing Samsung team as we are seeking a full time Customer Service Representative to join our dynamic team. The individual will be part of the Csr team and responsible as main key person between our service facility and customers. Full time - Monday thru Saturday (9-5pm) Job description: - Receive customers at our...
-
Dispatcher/customer Service Representative
4 months ago
Mississauga, Canada Toronto Appliances Service Ltd. Full time*Job Summary* As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. You will be the primary point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to meet customer needs. *Responsibilities* - Utilize knowledge of...
-
Crane Service Technician
3 days ago
Mississauga, Canada SOS Customer Services Inc. Full timeWork Term: Permanent - Work Language: English - Hours: 40 to 60 hours per week - Education: No degree, certificate or diploma - Experience: 2 years to less than 3 years **Work site environment**: - Outdoors - Non-smoking - Cold/refrigerated - Dusty - Hot - Noisy **Work setting**: - In shop - On-site customer service **Tasks**: - Troubleshoot and inspect...
-
Overhead Crane Service Technician
3 days ago
Mississauga, Canada SOS Customer Services Inc. Full timeWe are hiring! SOS Customer Services is currently looking for a full-time, permanent Certified Crane Technician. The requirements for this role are: - a minimum of 8000 hours experience in maintenance of overhead cranes as required, that meets or exceeds standards set by Canadian Standards Association B167-16, Sections 6.2.1&8 - a qualified Journeyman - a...
-
Customs Coordinator
4 months ago
Mississauga, Canada RIGHT SERVICE RIGHT CHOICE Full time**Reports to**: Operations Manager **Employment Type**: Full-Time **Job Summary**: The Customs Coordinator is responsible for overseeing the customs department, ensuring accurate preparation and clearance of customs documentation, and managing all aspects of international shipment compliance. This role involves coordinating with customers, drivers, and...
-
Customer Service, Customer Service Representative
2 months ago
Mississauga, Canada Cardinal Couriers Full timeCustomer Service Representative (CSR) In-office, full-time; Derry Rd & Goreway Dr (6600 Goreway Drive, Unit D) About the Position The Customer Service Representative (CSR) is a regular, full-time position within the Customer Service team. This is a fully in-the-office role; our offices are located at 6600 Goreway Drive, Unit D, Mississauga, ON (Derry...
-
Customer Service
2 months ago
Mississauga, Canada Unisync Group Limited Full timeUnisync is a leading provider of award winning North American Corporate Apparel, and Public Safety, Law Enforcement Uniform, Equipment supplies and protective garments across Canada and the United States. Our customer base includes Air Canada, WestJet, Canadian Coast Guard, Purolator, Petro Canada, Home Hardware, Alaska Airlines and a broad base of...
-
Service Advisor
3 days ago
Mississauga, Canada Speedy Auto Service Full time**Speedy Auto Service** **is looking for a Service Advisor!**If you are known for your interpersonal skills and are looking to grow in a fast-paced work environment, this could be your chance to launch a great career. As our **Service Advisor**, you will act as a brand ambassador and deliver a positive experience to all customers. **Your work day at**...
-
General Labourer
4 months ago
Mississauga, Canada Service Door Industries Full time**Hours: 8:00 am to 4:30 pm Monday to Friday** **Location: Mississauga, ON** **General Labourer** The following is a brief overview of the position; however, the employee is expected to assist other staff as required from time to time in various duties as needed. Ability to install or repair existing overhead doors Perform various labourer/manufacturing...
-
Customer Service
3 months ago
Mississauga, Canada D Light Inc. Full timeHandle (store and over the phone customer) complaints by providing solutions, often within a time limit to ensure the customer is satisfied. - Learn to identify customer needs or desires in order to recommend the appropriate product or service. - Learn the software systems used by the company to be able to communicate effectively with incoming inquiries. -...
-
Customer Service
2 weeks ago
Mississauga, Canada Harvest Pointe Daycare Full time_**Are you looking for an amazing customer service position with great benefits? Look no further! We are looking for a highly motivated and experienced customer service professional to join our team.**_ - **As a customer service, you will be responsible for handling customer inquiries, managing customer accounts, and resolving customer complaints. You will...
-
Customer Service
7 months ago
Mississauga, Canada B.O.CARRIER INC. Full timeResponsibilities: - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Analyze customer needs and recommend appropriate products or services - Communicate effectively in English - Collaborate with team members to resolve complex customer issues - Follow company policies and procedures to ensure consistent service...
-
Customer Service
2 weeks ago
Mississauga, Canada Ready Set Go Adventures Full timeWe are looking to expand our team at Ready Set Go Adventures. Are you looking for an upbeat, dynamic, and entertaining work environment? Then you found just the place. Are you charismatic, outgoing, and have amazing customer service skills? Then we're looking for you. Our Customer Service Team have the responsibility to ensure that our customers have an...
-
Customer Service
7 days ago
Mississauga, Canada Ready Set Go Adventures Full timeWe are looking to expand our team at Ready Set Go Adventures. Are you looking for an upbeat, dynamic, and entertaining work environment? Then you found just the place. Are you charismatic, outgoing, and have amazing customer service skills? Then we're looking for you. Our Customer Service Team have the responsibility to ensure that our customers have an...