Customer Service

2 months ago


Mississauga, Canada Unisync Group Limited Full time

Unisync is a leading provider of award winning North American Corporate Apparel, and Public Safety, Law Enforcement Uniform, Equipment supplies and protective garments across Canada and the United States. Our customer base includes Air Canada, WestJet, Canadian Coast Guard, Purolator, Petro Canada, Home Hardware, Alaska Airlines and a broad base of government entities such as the Federal Government of Canada.
**Job Summary**: Respond to all customer service enquires providing accurate and timely information. Ensure orders are entered in the system within specified timelines. Interface with all internal departments sharing relevant customer information to provide quality customer service to all customers.
Job Duties
- Dedicated CSR for approximately 5-10 major accounts.
- Answer calls providing excellent customer service to all clients.
- Answer live chats providing excellent customer service to all clients.
- Provide friendly, helpful, efficient support to customers.
- Enter customer orders into the system accurately within specified timelines.
- Issue Return Authorizations within dollar value guidelines.
- Update status on special orders, i.e. store opening orders to make sure the order expeditor is aware of these types of orders.
- Deal with and correct any errors in a timely and cost-efficient manner.
- Advise Program Manager of inaccuracies between system and orders/order forms
- Advise CSR Manager of issues arising with accounts, stock, delivery concerns etc.
- Share any new updates and information with other team members.
- Work in compliance with the provisions of the related Acts and Regulations, including the Unisync safety rules and regulation

Job Requirements
- Education Level - College preferred
- Experience -1-2 years customer service experience
- Special Skills - French Bilingual

Unisync will accommodate all applicant accommodation requests and employees with disabilities. If you require an accommodation to participate in the recruitment and selection process, please contact Human Resources at 1.800.668.3243 ext. 424. Unisync is committed to Employment Equity and diversity and we have a workplace culture where employees feel comfortable with equal opportunities regardless of background, religion, race, gender, physical ability or sexual orientation. We care for our team members and inspire them to grow professionally. Thank you for your interest in Unisync.


  • Customer Care Lead

    4 days ago


    Mississauga, Canada Epiroc Customer Center Full time

    _**Customer Care Lead - Mississauga, ON**_ **RESPONSIBILITIES**: Provide technical/commercial parts support to our customers Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries,...


  • Mississauga, Canada VP Automotive Service Center Full time

    **About us** VP Automotive Service Center Providing Automotive Service Expertise for over 20 years. **Description**: The customer service advisor is the first point of contact for our clients. Therefore, this position requires strong customer service skills, good technical knowledge. The day to day responsibility is to ensure an excellent customer...


  • Mississauga, Canada national tire sales & service Full time

    **Position title**: Customer Service Representative As a Customer Service Representative you will be the first point of contact for customers and you will provide administrative support across the office. You will handle the flow of people through the tire shop and ensure that all receptionist responsibilities are completed accurately and delivered with...


  • Mississauga, Canada national tire sales & service Full time

    **Position title**: Customer Service Representative As a Customer Service Representative you will be the first point of contact for customers and you will provide administrative support across the office. You will handle the flow of people through the tire shop and ensure that all receptionist responsibilities are completed accurately and delivered with...


  • Mississauga, Canada VP Automotive Service Center Full time

    **About us** VP Automotive Service Center Providing Automotive Service Expertise for over 20 years. **Description**: The customer service advisor is the first point of contact for our clients. Therefore, this position requires strong customer service skills, good technical knowledge. The day to day responsibility is to ensure an excellent customer...


  • Mississauga, Canada VP Automotive Service Center Full time

    **About us** VP Automotive Service Center Providing Automotive Service Expertise for over 20 years. **Description**: The customer service advisor is the first point of contact for our clients. Therefore, this position requires strong customer service skills, good technical knowledge. The day to day responsibility is to ensure an excellent customer...


  • Mississauga, Canada E-Link Electronics Service Centre Full time

    **Samsung - CSR Position** Our team is growing Samsung team as we are seeking a full time Customer Service Representative to join our dynamic team. The individual will be part of the Csr team and responsible as main key person between our service facility and customers. Full time - Monday thru Saturday (9-5pm) Job description: - Receive customers at our...


  • Mississauga, Canada Toronto Appliances Service Ltd. Full time

    *Job Summary* As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. You will be the primary point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to meet customer needs. *Responsibilities* - Utilize knowledge of...


  • Mississauga, Canada SOS Customer Services Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 to 60 hours per week - Education: No degree, certificate or diploma - Experience: 2 years to less than 3 years **Work site environment**: - Outdoors - Non-smoking - Cold/refrigerated - Dusty - Hot - Noisy **Work setting**: - In shop - On-site customer service **Tasks**: - Troubleshoot and inspect...


  • Mississauga, Canada SOS Customer Services Inc. Full time

    We are hiring! SOS Customer Services is currently looking for a full-time, permanent Certified Crane Technician. The requirements for this role are: - a minimum of 8000 hours experience in maintenance of overhead cranes as required, that meets or exceeds standards set by Canadian Standards Association B167-16, Sections 6.2.1&8 - a qualified Journeyman - a...

  • Customs Coordinator

    4 months ago


    Mississauga, Canada RIGHT SERVICE RIGHT CHOICE Full time

    **Reports to**: Operations Manager **Employment Type**: Full-Time **Job Summary**: The Customs Coordinator is responsible for overseeing the customs department, ensuring accurate preparation and clearance of customs documentation, and managing all aspects of international shipment compliance. This role involves coordinating with customers, drivers, and...


  • Mississauga, Canada Cardinal Couriers Full time

    Customer Service Representative (CSR) In-office, full-time; Derry Rd & Goreway Dr (6600 Goreway Drive, Unit D) About the Position The Customer Service Representative (CSR) is a regular, full-time position within the Customer Service team. This is a fully in-the-office role; our offices are located at 6600 Goreway Drive, Unit D, Mississauga, ON (Derry...

  • Service Advisor

    3 days ago


    Mississauga, Canada Speedy Auto Service Full time

    **Speedy Auto Service** **is looking for a Service Advisor!**If you are known for your interpersonal skills and are looking to grow in a fast-paced work environment, this could be your chance to launch a great career. As our **Service Advisor**, you will act as a brand ambassador and deliver a positive experience to all customers. **Your work day at**...

  • General Labourer

    4 months ago


    Mississauga, Canada Service Door Industries Full time

    **Hours: 8:00 am to 4:30 pm Monday to Friday** **Location: Mississauga, ON** **General Labourer** The following is a brief overview of the position; however, the employee is expected to assist other staff as required from time to time in various duties as needed. Ability to install or repair existing overhead doors Perform various labourer/manufacturing...

  • Customer Service

    3 months ago


    Mississauga, Canada D Light Inc. Full time

    Handle (store and over the phone customer) complaints by providing solutions, often within a time limit to ensure the customer is satisfied. - Learn to identify customer needs or desires in order to recommend the appropriate product or service. - Learn the software systems used by the company to be able to communicate effectively with incoming inquiries. -...

  • Customer Service

    1 week ago


    Mississauga, Canada Harvest Pointe Daycare Full time

    _**Are you looking for an amazing customer service position with great benefits? Look no further! We are looking for a highly motivated and experienced customer service professional to join our team.**_ - **As a customer service, you will be responsible for handling customer inquiries, managing customer accounts, and resolving customer complaints. You will...

  • Customer Service

    3 weeks ago


    Mississauga, Canada Shak's House of Beauty Full time

    **Job Summary** **Responsibilities** - Respond promptly to customer inquiries via in-person, phone. - Analyze customer needs and provide appropriate results within their appointments. - Handle customer complaints with empathy and professionalism. - Upsell products or services when appropriate to enhance customer satisfaction. - Maintain accurate records of...

  • Customer Service

    7 months ago


    Mississauga, Canada B.O.CARRIER INC. Full time

    Responsibilities: - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Analyze customer needs and recommend appropriate products or services - Communicate effectively in English - Collaborate with team members to resolve complex customer issues - Follow company policies and procedures to ensure consistent service...

  • Customer Service

    1 week ago


    Mississauga, Canada Ready Set Go Adventures Full time

    We are looking to expand our team at Ready Set Go Adventures. Are you looking for an upbeat, dynamic, and entertaining work environment? Then you found just the place. Are you charismatic, outgoing, and have amazing customer service skills? Then we're looking for you. Our Customer Service Team have the responsibility to ensure that our customers have an...

  • Customer Service

    15 hours ago


    Mississauga, Canada Ready Set Go Adventures Full time

    We are looking to expand our team at Ready Set Go Adventures. Are you looking for an upbeat, dynamic, and entertaining work environment? Then you found just the place. Are you charismatic, outgoing, and have amazing customer service skills? Then we're looking for you. Our Customer Service Team have the responsibility to ensure that our customers have an...