Coordinator Customer Service Stand

7 months ago


Montréal, Canada Duo Display Canada Full time

Stand and Display Project Manager - Multicultural and dynamic work environment.

Duo Display is a world leader in exhibition stands. To support its growth in Canada and the United States, Duo Display is recruiting a Stand and Display Project Manager. As a member of the customer service team, you will be responsible for monitoring and managing customer projects from A to Z (stand and display projects).

Responsibilities:

- Respond to customer requests and questions in a professional and efficient manner.
- Advise customers on our solutions and prepare quotations
- Take orders and enter them into our ERP software
- Follow up orders with customers and production.

**Requirements**:

- 1 to 2 years' experience in a similar position
- Excellent computer skills
- Excellent verbal and written communication skills
- Superior organizational skills and ability to set priorities and meet commitments
- Able to work both as part of a team and independently
- Real attention to detail
- **English native** and French basic (75% English-speaking customers and 25% French-speaking customers)Benefits:
We offer group insurance, half of which is paid by the employer, including health, dental, life insurance and short
- and long-term disability coverage.

In addition to 10 days of annual vacation, we also offer 6 days of paid sick leave, as well as paid time off for your birthday.

**Chargé de projets Stand et displays - Environnement de travail multiculturel et dynamique.

Duo Display est un leader mondial en stand d’exposition. Pour accompagner sa croissance au Canada et aux États-Unis, Duo Display recrute chargé de projet stand et displays. En tant que membre du l’équipe du service à la clientèle, vous avez en charge le suivi et la gestion des projets clients de A à Z (projets de stands et de displays).

Responsabilités:

- Répondre aux demandes et questions des clients de manière professionnelle et efficace
- Conseiller les clients sur nos solutions et préparer des devis
- Prendre les commandes et les saisir dans notre logiciel ERP
- Faire le suivi des commandes auprès des clients et de la production

Exigences:

- 1 à 2 années d’expérience dans un poste semblable
- Excellentes compétences informatiques
- Excellente communication tant verbale qu’à l’écrit
- Qualités organisationnelles supérieures et capable de fixer les priorités et de respecter les engagements pris
- Capable de travailler aussi bien en équipe que de façon autonome
- Réel souci du détail
- Anglais natif et français basic (75% de clients anglophones et 25% de clients francophones)Avantages:

- Nous offrons une assurance collective prise en charge pour moitié par l’employeur et qui comprend l’assurance pour les soins de santé, dentaire, assurance vie et assurance pour invalidité de courte et longue durée.
- En plus des 10 jours de congés annuels, nous offrons également 6 jours de congés maladie payés, de même qu’un congé payé pour votre fête.

Type d'emploi : Temps plein, Permanent

Rémunération : 20,00$ par heure

Heures prévues : 40 par semaine

Avantages:

- Assurance Dentaire
- Congés payés
- Stationnement sur place

Jours de travail:

- Du Lundi au Vendredi

Quarts de travail:

- 8 Heures

Expérience:

- service à la clientèle (saisie de commandes): 2 ans (Obligatoire)

Langue:

- Anglais (Obligatoire)
- Français (Souhaité)

Lieu du poste : En présentiel


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