Onsite Program Coordinators, Youth Liaisons and

4 weeks ago

Cambridge, Canada Royal City Basketball Club Full time

PLEASE NOTE THIS JOB REQUIRES ONSITE TRAVEL TO SPECIFIC LOCATIONS TO OVERSEE PROGRAMS.

Working directly with our coaching staff and youth participants, you will be the front line face of our program Your task is to oversee the sign in process for each program, maintain and share all relevant program and participant updates, oversee the distribution of merchandise and swag, and communicate with coaches to ensure a fulfilling participant experience. You are the first person that the participants see when they arrive, and the last person that they see before they leave. We need you to help make sure that every experience is a positive one, all while promoting and representing RCBC’s core values of inclusivity, understanding and respect

Before onboarding, you must provide us with a Vulnerable Sector Check (a.k.a., police check). If you are passionate about basketball and having an impact in your community, then you will be sure to find this job as enjoyable as it is rewarding This is a passionate group that LOVES kids and basketball Please join us in giving them an amazing experience and celebrating who they are every day Must have experience working with children

**List of Responsibilities**:

- Be present at various events, tournaments, practices, and programs, as per the instruction of the Club Director.
- Oversee the sign in process at each program. Ensure all participants are welcomed and attendance is taken.
- Oversee the distribution of merchandise sales and complimentary swag.
- Communicate with coaches and parents if any issues arise, and ensure that all participants receive the most efficient and positive customer experience.
- Oversee the first/last class celebrations for each program. This may involve coordinating pick up of POS to be displayed, items to be distributed, coordinating music, etc.
- Serve as a key resource for responding to Club/program inquiries and messages
- Occasional media/photo assistance may be required (experience welcomed but not mandatory)
- Commitment to providing outstanding customer service
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Detail-oriented with strong problem-solving abilities
- Reliable transportation (mandatory)
- Experience working in a team environment
- Flexible schedule (mostly afternoons/evenings)
- Must enjoy working with, and be able to relate well to children
- Recruit and train program participants and volunteers
- Experience with and access to photography and video equipment and devices. (Mobile devices also applies)

**Job Type**: Part-time

**Salary**: $16.55-$20.00 per hour

Expected hours: 3 - 15 per week

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Cambridge, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have access to reliable transportation? You may be asked to work programs in either Cambridge or Guelph.
- Since we work with minors, we require all employees and volunteers to provide a Vulnerable Sector Check. Are you willing to adhere to this requirement?
- Do you enjoy basketball and/or working with children? Tell us why you would be perfect for this job

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

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