Cashier

4 days ago

Red Deer, Canada Market West Grocer & Bakery Full time

**Position: Market Cashier Department: Retail Operations**

Job Summary: The Market Cashier is responsible for providing exceptional customer service while accurately processing sales transactions and handling cash. The Cashier will ensure a positive and efficient checkout experience for customers at the market. This role requires attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Duties and Responsibilities:
Customer Service:

- Greet customers in a friendly and professional manner, providing assistance and answering any inquiries.
- Maintain a high level of customer service throughout the checkout process, ensuring a positive shopping experience.

Cash Handling:

- Accurately process sales transactions by scanning or entering product codes, totaling purchases, and handling cash, debit/credit card payments, or other forms of payment.
- Verify the authenticity of cash and promptly report any counterfeit or suspicious activity to the supervisor.

Point of Sale (POS) Operation:

- Operate the POS system efficiently, ensuring accurate and timely entry of prices, discounts, and promotions.
- Process refunds or exchanges following established procedures and guidelines.

Product Knowledge:

- Develop a good understanding of the market's products, including pricing, promotions, and features.
- Provide accurate information to customers regarding product availability, ingredients, and nutritional information.

Cash Register and Till Management:

- Maintain an organized and well-stocked cash register area, including adequate change denominations and receipt paper.
- Perform opening and closing procedures, including counting and reconciling the cash drawer.

Upselling and Cross-selling:

- Identify opportunities to upsell or cross-sell products to customers, promoting market specials, loyalty programs, or additional items.

Bagging and Packaging:

- Efficiently bag or package customer purchases, ensuring the proper handling of delicate or perishable items.
- Maintain cleanliness and organization at the bagging station and replenish bags as needed.

Adhere to Policies and Procedures:

- Follow all market policies, procedures, and safety guidelines, including cash handling procedures, refund policies, and security protocols.
- Maintain awareness of and comply with relevant local, state, and federal regulations related to sales transactions and customer privacy.

Qualifications and Skills:

- High school diploma or equivalent.
- Previous cashier or customer service experience preferred.
- Basic math skills and proficiency in handling cash transactions.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong attention to detail and accuracy.
- Familiarity with point of sale (POS) systems and cash register operation.
- Availability to work flexible hours, including evenings, weekends, and holidays.

This job description outlines the general responsibilities and qualifications for the position of Market Cashier. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the role. The market may assign additional tasks or modify existing ones based on business needs.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $15.00-$17.00 per hour

**Benefits**:

- Store discount

Day range:

- Holidays
- Monday to Friday
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- 4 hour shift

Work setting:

- Convenience store
- Grocery store

Ability to commute/relocate:

- Red Deer, AB T4N 4R7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Lotto License, Criminal Record Check and Food Safe (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person

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