Specialist, Medical Information

6 months ago

SaintLaurent, Canada ABBVIE Full time

Joining AbbVie means, you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 90% of our employees are proud to say they work for AbbVie and 88% are proud of how we contribute to the community.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

When choosing your career path, choose to be remarkable.

We have a new opportunity for a Specialist, Medical Information to join our Medical Operations team.

**Role**

In this role, the Specialist is responsible for the provision of medical information services. This position is based in Montreal (Saint-Laurent) and reports to the and reports to the Supervisor, Medical Information and Operations.

**Key Responsibilities**:

- Ensure the provision of high-quality and effective medical information (MI) for products across AbbVie Canada portfolio to internal and external clients.
- Provide up-to-date, accurate, factual, balanced, and timely scientific/medical information in response to unsolicited inquiries from healthcare professionals and patients.
- Develop or adapt global standard response documents in correspondence with Canadian medical and regulatory context and ensure their availability on the MI Web site, if warranted.
- Maintain adequate and updated pertinent scientific, product and clinical information on AbbVie products and related therapeutic areas.
- Report adverse events and product complaints that arise from Medical Information interactions within the required timelines.
- On occasion, may be asked to manage the MI Booth held at selected conferences in Canada.
- Work closely with internal stakeholders and other departments.

**Education / Experience required**:

- Doctorate, MD, or Pharm D is preferred. Bachelor’s degree in nursing or Master of Science degree with relevant experience may also be considered.
- Being a Registered Pharmacist would be considered a great asset.
- Relevant experience with solid knowledge of the biotech/pharmaceutical industry.
- Previous related experience and proven track record in similar role (minimum of two to three years)
- General knowledge on drug development and clinical research in a relevant therapeutic area an asset.
- Previous experience in customer-interfacing role in the healthcare industry an asset.

**Essential skills and abilities**:

- Proficient with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, etc.)
- Must be at ease with technology (the use of various tools/systems to perform day-to-day tasks).
- Availability to travel within Canada about 20% of the time. Valid passport is required.

**Key leadership competencies**:

- Ability to take key actions and demonstrate behavioral anchors that support all AbbVie leadership competencies.
- Excellent clinical judgment and fast learner.
- Strong communication skills, with the ability to evaluate, assess and synthesize scientific and clinical literature.
- Customer focus.
- Team player that is self-driven and proactive.
- Efficient negotiating skills, diplomacy, and tact; excellent ethics and integrity.
- High adaptability in coping with short timelines and shifting priorities.

AbbVie strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the following requirement, advanced amount of knowledge of English / Fluency in English is an essential requirement for the position of Specialist, Medical information including, but not limited to, for the following reasons:

- This role is required to answer all questions, across Canada, related to the product.
- This role interacts with English speaking employees within other provinces in Canada.

AbbVie is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

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