Environmental Services Supervisor

9 months ago

Toronto, Canada Black & McDonald Limited Full time

To be part of our organization, every employee should understand and share in our client's mission, support our Vision and live our Values. These Values—**compassion, respect & dignity, integrity, excellence and collaboration**—must guide what we do, as individuals and as employees, every day.

The Environmental Services Supervisor works in conjunction with the Director of Environmental Services to ensure that Maintenance, Housekeeping, and Laundry Services of the Lodge are provided with trained, efficient staff and conduct Environmental Services according to the established policies and procedures of the Department and in accordance with Occupational Health and Safety Act, Ministry of Health Standards, Ministry of Labour and any other legislative requirements.

This position reports directly to the Director of Environmental Services.

**DUTIES & RESPONSIBILITIES (not limited to)**:
**In conjunction with the Environmental Services Manager**:

- The Environmental Services Supervisor supervises all Environmental Services Maintenance I and II, Housekeeping and Laundry Aides reporting to him/her.
- Maintain a good knowledge of the Ministry of Health standards and criteria for resident care, programs and services in LTC Facilities.
- Recruit, screen, employ, promote, discipline and terminate Environmental Services staff as needed, according to established policies and procedures and in keeping with the Employment Standards Act.
- Completion of all Environmental Services documentation and records keeping.
- Conduct all TQM Environmental Services Audits to ensure compliance to Copernicus Lodge / Ministry of Health Standards.
- Management of Environmental Services
- Delegate responsibilities to appropriately qualified staff
- Monitor that staff are carrying out their jobs in a way that reflects the philosophy, objectives, policies and procedures and standards of services of the Environmental Services Department
- Monitor job descriptions/work analysis annually or as required.
- Monitor scheduling / call in procedures of Environmental Services staff with Human Resources “_Scheduler_”.
- With the Director of Environmental Services, hires probation, counselees, and disciplines and terminates all Environmental Services staff.
- Conduct and document monthly staff meetings to maintain open lines of communication.
- Monitors policies and procedures for all aspects of Environmental Services.
- Provide practical and functional guidance to staff.
- Monitor and document work practices of the Environmental Services Department.
- Audit work performance of employee and report problems to the Environmental Services Manager.
- Ensure that an Environmental Services staff dress code is maintained and professional behavior of staff is upheld.

**_Environmental Services Fiscal Budget_**
- In conjunction with the Environmental Services Manager:_
- Monitor Environmental Services spending.
- Maintain a record of expenditures.
- Strive to control costs and spending in the Environmental Services Department.
- Monitor inventory, and purchasing in conjunction with the procurement department.
- Discuss in advance all expenditures with the Environmental Services Manager.
- Recording and Charting Accountability_
- Monitor all Environmental Services incidents through appropriate documentation and follow-up.
- Ensure maintenance of all required documentation and records according to Ministry of Health requirements.
- Perform quality assurance audits as dictated by the T.Q.M. Program.
- Maintain daily / monthly / annual maintenance, laundry and housekeeping utilization statistics and documentation.
- Maintain appropriate and concise documentation in regard to employment records and files.

**Staff Development and Education**
- Supervise and monitor orientation of new Environmental Services personnel.
- Provide opportunities for full and part-time staff to attend conferences, seminars and workshops.
- Ensure the competency of Environmental Services staff by a process of audits for the performance of specific skills/tasks.
- Arrange and/or support in service Education.
- Maintain good standing for membership with the Ontario Healthcare Housekeepers Association.
- Attend educational and learning opportunities within the community to keep abreast of new developments within the field of Environmental Services.

**Interdisciplinary Relations and Communication**
- Communicate regularly with other Department Managers upon advisement of the Director of Environmental Services through formal and informal meetings.
- Maintain open lines of communication with the Environmental Services Manager. Relay all pertinent matters to each.

**_In-House Committees_**
- Participate actively on the Total Quality Management Committee through completed documented audits on all aspects of Environmental Services operation.
- Participate as a member on other committees related to Environmental Services.

**Nurturing Life Committee**
- Actively support and participate i

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