Assistant Branch Manager

4 weeks ago

Surrey, Canada ProSource Supply Full time

ProSource is seeking a highly motivated and results driven Assistant Branch manager to ensure an exceptional customer experience from start to finish in our West Kelowna branch

ProSource is Canada’s largest independently owned outdoor living supply company, providing a wide range of irrigation, pump, pond, lighting, and landscape products to contractors and homeowners. With multiple locations and warehouses across Canada, ProSource provides our customers with unforgettable experiences and the highest quality of professional products.

Reporting to, and working alongside the Branch Manager, you will help lead the customer engagement process in the branch as you strive to increase the number of new sales across all product categories.

**Why work for ProSource?**
- Rapidly growing company
- Positive and supportive team atmosphere
- Company sponsored team building events
- Competitive salary
- Growth mindset company with advancement opportunities

**Operational Responsibilities**

**Leadership**
- Working shoulder to shoulder with the team, oversees counter sales, inventory functions and sales initiatives within the branch
- Direct all operational aspects of the branch including receiving, shipping, customer service, administration and sales
- Be a valuable contributor to the direction of the business by participating in management meetings
- Actively contribute to your further development as a leader at ProSource by participating in the development program
- Model the ProSource Mindsets & Behaviors

**Sales**:

- Ensure all customers leave satisfied with their experience at ProSource
- Build and develop customer relationships
- Strive to achieve sales targets and grow branch revenue
- Effective use of NetSuite CRM tools
- Identify opportunities and work with Interior Sales Representative and Director of Sales on best practice and follow up approaches
- Work with Interior Sales Representative and Director of Sales to establish pricing for new accounts in a manner that optimizes margin and builds customer loyalty

**Inventory Management**
- Work with the Centralized Purchaser to ensure order accuracy and receiving inventory in an effective manner
- Target zero stock-outs by developing a clear, consistent and documented ordering process and by ensuring inventory min/max and other relevant details are accurate and current at all times
- Lead the training of staff to ensure processes are followed
- Manages or oversees the coordination and organized execution of all inbound, outbound, special customer and inter-branch orders/transfers
- Leads a proactive cycle count process designed to keep inventory accurate and to keep adjustments minimized
- Finds ways to minimize and/or sell aged inventory using creative strategies

**HR Management**
- Creates an incredible team environment built on a foundation of trust, openness, communication, hard work and customer service, following the guidelines set out in ProSource’s stated mission, values, culture and other training materials
- Creates the schedule of all employees at the branch to manage vacation, sick days and all other coverage required to fulfill an exceptional Customer Service experience while also managing an effective balance between wage costs and revenues generated in branch
- A key participant and leader (alongside Branch Manager) of annual reviews, and disciplinary issues associated with staff that report to you

**Priority Management, Cleanliness and Organization**
- Maintains a clean and organized working environment in the office, at the counter, in the bathroom, in the yard, and in the warehouse(s)
- Assigns and supports the successful completion of tasks and initiatives to staff and ensures staff are keeping productive at all times

**Communication**:

- Effectively and consistently communicate company initiatives and goals internally
- Proactively communicate all meaningful customer, employee and supplier issues to the Branch Manager on a timely basis
- Manage and complete priorities as required and communicate with the Branch Manager when necessary in an effective, calm and organized manner

**Operational Improvements**:

- Continually identify and implement process improvements that enhance the business’ efficiency, especially in the areas of inventory management, purchasing/receiving, controls, customer service, and the sales processes

**Qualifications, Abilities and Experience**
- Source of knowledge and understands the products we sell and confidently provides solutions to our customers
- Self-motivated, able to work independently
- Inquisitive and independent learner, with a strong sense of initiative and concern for the customer
- Dedicated to meeting or exceeding expectations without being asked
- Organized with excellent analytical and problem solving skills
- Excellent listening, observing, and questioning skills

**Job Types**: Full-time, Permanent

**Salary**: From $25.00 per hour

**Benefits**:

- Extended health care

Schedule:

  • Branch Assistant, Wood Gundy

    4 weeks ago

    Surrey, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Branch Operations Lead

    4 weeks ago

    Surrey, Canada WorldPac Full time

    Summary: The Branch Operations Lead assists Branch Operations Management in leading daily warehouse operations. **Essential Duties and Responsibilities** - Spends seventy percent of time directly supervising five or more associates in warehouse and delivery in accordance with Manager in Training Job Description's. - Carries out supervisory responsibilities...

  • Surrey Branch Operations Manager

    4 weeks ago

    Surrey, Canada Douglas Lake Equipment Full time

    Oversees and directs branch operations in the Surrey location: - Parts, Service, Human Resources departments. - Hands-On support in Parts when needed. - Safety & Compliance. - Facilities & Asset management. - Manufacturer, Vendor/Association and Customer Relations. - Support Sales department and work with the Avenue team (Abbotsford). **Core...

  • Branch Manager

    6 days ago

    Surrey, Canada White Cap Full time

    A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving...

  • Branch Administrator

    4 weeks ago

    Surrey, Canada Cloverdale Legion Full time

    Join our team as a full-time Branch Administrator working in the heart of downtown Cloverdale. This position offers a competitive salary in a welcoming environment. The Royal Canadian Legion is committed to making a difference in the lives of Veterans and their families, providing essential services in our communities and remembering the men and women who...

  • Branch Lead

    1 month ago

    Surrey, Canada Chit Chats Full time

    **Company Description** Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...

  • Electrical or Instrumentation Assistant Manager

    1 week ago

    Surrey, Canada PTW Energy Services Full time

    A DAY IN THE LIFE... Lead by example. Assist Area Manager in all daily activities, such as, managing all aspects of branch operations that include but not limited to employees, scheduling, efficiency, cost control, preventative maintenance, revenue opportunities and inventory levels. Develop and implement new business strategies for creating or improving...

  • Electrical or Instrumentation Assistant Manager

    4 weeks ago

    Surrey, Canada PTW Energy Services Full time

    A DAY IN THE LIFE... Lead by example. Assist Area Manager in all daily activities, such as, managing all aspects of branch operations that include but not limited to employees, scheduling, efficiency, cost control, preventative maintenance, revenue opportunities and inventory levels. Develop and implement new business strategies for creating or improving...

  • Electrical or Instrumentation Assistant Manager

    4 weeks ago

    Surrey, Canada PTW Energy Services Full time

    A DAY IN THE LIFE... Lead by example. Assist Area Manager in all daily activities, such as, managing all aspects of branch operations that include but not limited to employees, scheduling, efficiency, cost control, preventative maintenance, revenue opportunities and inventory levels. Develop and implement new business strategies for creating or improving...

  • Electrical or Instrumentation Assistant Manager

    4 weeks ago

    Surrey, Canada PTW Energy Services Full time

    A DAY IN THE LIFE... Lead by example. Assist Area Manager in all daily activities, such as, managing all aspects of branch operations that include but not limited to employees, scheduling, efficiency, cost control, preventative maintenance, revenue opportunities and inventory levels. Develop and implement new business strategies for creating or improving...

  • Electrical or Instrumentation Assistant Manager

    4 days ago

    Surrey, Canada PTW Energy Services Full time

    A DAY IN THE LIFE... Lead by example. Assist Area Manager in all daily activities, such as managing all aspects of branch operations that include but are not limited to: Employees, scheduling, efficiency, cost control, preventative maintenance, revenue opportunities, and inventory levels. Develop and implement new business strategies for creating or...

  • Electrical or Instrumentation Assistant Manager

    4 weeks ago

    Surrey, Canada PTW Energy Services Full time

    A DAY IN THE LIFE… Lead by example. Assist Area Manager in all daily activities, such as, managing all aspects of branch operations that include but not limited to employees, scheduling, efficiency, cost control, preventative maintenance, revenue opportunities and inventory levels. Develop and implement new business strategies for creating or...

  • Project Administrative Assistant

    1 month ago

    Surrey, Canada Garaventa Lift Canada Full time

    Garaventa Lift is a world-class manufacturer of wheelchair lifts, LU/LA elevators and home elevators located in Surrey, BC. Currently, we are seeking a: **Project Administrative Assistant** *** **Position Summary** Project Administrative Assistant is responsible for taking R&D documentation (changes & new designs) and assisting with implementation...

  • Parts Manager

    4 weeks ago

    Surrey, Canada Oakcreek Golf & Turf LP Full time

    **Oakcreek Golf & Turf LP is a leading Western Canadian OEM distributor of commercial turf maintenance and other equipment including Toro, Yamaha, Pisten Bully, BOSS Plow, etc.** **Our business seeks the addition of a Parts Manager for our Surrey, British Columbia location.** **Reporting to the branch manager, you will be responsible for leading your...

  • Production/Warehouse Manager

    4 days ago

    Surrey, Canada CP Distributors Full time

    Since 1962, CP Distributors has been a trusted, value-added partner in the construction industry.  We make it a priority to build relationships with our customers and work with them to meet the challenges and goals of their specific projects. CP Distributors strives to meet the needs of our diverse customer base.  In addition to locations in Saskatoon,...

  • Production/Warehouse Manager

    4 days ago

    Surrey, Canada CP Distributors Full time

    Since 1962, CP Distributors has been a trusted, value-added partner in the construction industry. We make it a priority to build relationships with our customers and work with them to meet the challenges and goals of their specific projects.  CP Distributors strives to meet the needs of our diverse customer base. In addition to locations in Saskatoon,...

  • Territory Manager

    5 days ago

    Surrey, Canada On Side Restoration Full time

    Territory Managers at On Side provide strong leadership and support to local branch operations and project management teams. With an aim of driving profitability and providing excellent customer service, to insurance and commercial customers, the Territory Managers direct and support their teams in all aspects of the business. This role covers both the...

  • Bilingual--receptionist/administrative Assistant

    1 month ago

    Surrey, Canada Time Education Inc. Full time

    students have the option for classes to be taught in Chinese and/or English. We offer both online and in-person classes in a small group or one on one setting, targeting students with different needs and learning habits. To improve efficiency in our daily operation, our White Rock branch need a Receptionist /Administrative Assistant to support our...

  • Clk St 12r

    6 days ago

    Surrey, Canada BC Public Service Full time

    Posting Title- CLK ST 12R - Legal Assistant- Position Classification- Clerk Stenographer R12- Union- GEU- Work Options- Location- Surrey, BC V4P 1M5 CA (Primary)- Salary Range- $52,803.18 - $59,607.79 annually- Close Date- 4/1/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Attorney General- Ministry Branch...

  • Bilingual--receptionist/administrative Assistant

    2 weeks ago

    Surrey, Canada Time Education Inc. Full time

    students have the option for classes to be taught in Chinese and/or English. We offer both online and in-person classes in a small group or one on one setting, targeting students with different needs and learning habits. To improve efficiency in our daily operation, we need a Receptionist /Administrative Assistant to support our team. RESPONSIBILITIES: -...