Food and Beverage Manager

7 months ago

Vancouver, Canada Harbour Cruises Full time

**About Us**

Operating year-round for private charters and catering, Harbour Cruises is Vancouver’s leader in boat cruise entertainment. We are proud to offer Vancouver’s only narrated tour of the inner-harbour, and the city’s most popular dinner, and luncheon cruises. In addition to retail cruise products, private corporate events, and special event cruises, we also offer a unique and delightful way to experience the city. We are known for our attentive and efficient onboard staff, and professionally prepared cuisine. We are committed to ensuring that our guests’ cruises are events they’ll remember and repeat Based out of Vancouver Harbour in beautiful Vancouver, BC - we are dedicated to offering our guests the highest standards of customer service, quality and professionalism in the hospitality industry.

If you’re interested in learning more about our company culture, and joining our team of passionate service professionals, you can check out more about our team here.

**What you will work on**

At Harbour Cruises, the Food & Beverage Manager is responsible for our Food and Beverage Multi-Unit Operations including and not limited to our: Vessels, Offsite, Dock-Side and Pop-ups Events. The Food & Beverage Manager is also responsible for strategic planning, execution, follow-up, and overall analytics of our products and services. The successful applicant will be responsible for structuring and maintaining a high level of service, consistently across all our venues. Aside from being business and industry savvy, the Food & Beverage Manager has experience and energy for cultivating a positive and inclusive working culture. The Food & Beverage Manager is meticulous, systematic, organized, professional, and a great team player.

As **Food & Beverage Manager** at Harbour Cruises, you’ll get to:

- Manage all Food and Beverage operations including all our venues (Vessels, Offsites, Popups etc.)
- Comprehensive knowledge of spirits, cocktails and wines
- Maintain exceptional levels of customer service
- Ensure and exemplify compliance of Harbour Cruises brand standards
- Recruit, train and develop our Food & Beverage Team (Onboard, onsite, offsite)
- Manage guest queries and concerns with tact, professionalism and efficiently.
- Develop and execute departmental targets and objectives, schedules, budgets, policies & procedures, etc.
- Work in tandem with our Executive Chef for Menu Development, Cost Control, Productivity, Quality Assurance
- Ensure our Food and Beverage departments are adequately and productively staffed according to labour standards
- Drive revenue through effective pricing strategies, promotions, initiatives, etc.
- Hold our teams to high standards by holding them accountable through (Checklists, Reviews, Audits, Performance Management, Progressive Management, Tests etc)
- Ensure that all our venues are set up for success through the maintenance and organization of our equipment and resources. (ie. Inventory, communication)
- Conduct daily inspections and walkthrough of our spaces and follow up with non-conformities
- Liase with all departments to ensure seamless communications to execute our daily operations
- Ensure all our venues are in “show ready” condition, and work directly with our Maintenance department to ensure everything is functional and clean
- Innovate with our Operations and Sales team to develop trending and profitable ideas to increase branding awareness
- Responsible for tactful engagement with our clients (Feedback, Quality Assurance, Problem Solving, Customer Service etc)
- Adhere to all Safety requirements and acts as the Point of Contact onboard - responsible for both our employees and external guests
- Manage, Network, and develop vendor relations and partnerships (ie. Local Communities, businesses, organizations and events)
- Additional duties as assigned

**What you will bring to the team**
- Food and Beverage Management and leadership experience in a Multi-Unit Operation
- Banquets, Restaurants, other venues
- Experience recruiting, managing and developing up to 50+ employees seasonally
- Communicate, collaborate, and execute any BEOs provided with the Sales Department
- Identify creative solutions or alternatives to optimize our operations
- Demonstrated ability to maximize revenue without compensating customer service
- Being a consistent presence on the floor to support and lead the team
- Extensive Food and Beverage Knowledge - minimum 10+ years of experience
- Ability to build and maintain positive internal and external relationships
- Unfazed by pressure and excellent ability to work in fast paced and demanding environments
- Hands-on approach, not afraid to get your hands dirty
- Catering, Banquets, Restaurants experience is an asset
- Delivers outstanding customer service and interpersonal skills
- Excellent Communicator (Internal and external)
- Multi-tasking, flexible and able to think quickly on their feet
- Attention to Detail and Organiz

  • Food & Beverage Manager

    6 months ago

    Vancouver, Canada Century Plaza Hotel Full time

    **C|Prime Modern Italian Steak and Wine** in Downtown Vancouver is looking to hire for a full time **Food & Beverage Manager. **Would consider a contract position. **Job Details** As the Food & Beverage Manager, you will monitor all aspects of the day-to-day operations of both a full-service upscale dining room, and a coffee shop. This includes Breakfast,...

  • Food & Beverage Manager

    7 months ago

    North Vancouver, Canada Capilano Group Full time

    **Position: Food & Beverage Manager** **Reports to**:Director, Food & Beverage Operations **Department**: Food & Beverage Operations Dedicated to creating experiences our guests and team members are amazed by the Capilano Suspension Bridge Park is searching for an experienced Food & Beverage Manager who is passionate about the world of Hospitality and...

  • Food & Beverage Server

    7 months ago

    West Vancouver, Canada Capilano Golf and Country Club Full time

    Capilano Golf & Country Club is a private facility located in West Vancouver, 15 minutes from the downtown core. This beautiful piece of property is rich in history and character and is a world class private facility annually ranked among the top 10 in Canada. Come to work in a place that has scenic views of the Burrard inlet, North Shore Mountains and The...

  • Food & Beverage Operations Manager

    6 months ago

    Vancouver, Canada Dufry Full time

    **Grow With Us!** Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. Hudson Group Canada Inc. is seeking a full-time Food and Beverage Operations Manager for Vancouver International Airport. **What we will offer you**: -...

  • Food and Beverage Manager

    6 months ago

    Vancouver, Canada Executive Table GroupParker Rooftop Full time

    An exciting opportunity to be part of Vancouvers newest hotspot The Parker Rooftop, situated on the nineth floor of The Parker Hotel, (formerly known as the Vintage Park Hotel.) An exciting chance to work in a bright, trendy, but relaxed-luxurious inspired indoor lounge; complemented by three open air rooftop terraces and surrounded by amazing views of our...

  • Food & Beverage Manager

    6 months ago

    Vancouver, Canada EightSix Network Full time

    Job Description An exciting opportunity to be part of Vancouvers newest hotspot The Parker Rooftop, situated on the nineth floor of The Parker Hotel, (formerly known as the Vintage Park Hotel.) The Executive Table Group (ETG) is a renowned food and beverage group in Vancouver, BC, known for its exceptional dining experiences, premium hospitality...

  • Food and Beverage Operations Manager

    2 weeks ago

    Vancouver, British Columbia, Canada Marriott Full time

    Company OverviewThe Westin Bayshore Vancouver is a renowned hospitality brand that empowers guests to regain control and enhance their well-being when they need it most while traveling. As a Food and Beverage Operations Manager, you will play a vital role in bringing the brand's unique programming to life.SalaryThe estimated annual salary for this position...

  • Food and Beverage Experience Manager

    3 weeks ago

    Vancouver, British Columbia, Canada Vanaqua Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Experience Manager to join our team at Vanaqua. This is an exciting opportunity to work in a fast-paced environment, providing exceptional food and beverage experiences to all visitors and internal guests.About the RoleThe successful candidate will be responsible for overseeing the day-to-day...

  • Food & Beverage Supervisor

    7 months ago

    Vancouver, Canada Capilano Group Full time

    **Amazing People Work Here**: Amazing people, amazing people! That’s who we are, and that’s what we do! Join the Prospect Point - Whether you’re a student looking for a part-time job, or you’re creating a career in tourism, working with us will be an experience you’ll always remember. We love what we do, spending each day inspired by our...

  • Food & Beverage Supervisor

    6 months ago

    Vancouver, Canada Vancouver Aquarium Full time

    Vancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving - give us purpose and...

  • Food & Beverage Supervisor

    2 months ago

    Vancouver, Canada Vancouver Aquarium Full time

    Vancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving - give us purpose and...

  • Food & Beverage Supervisor

    7 months ago

    Vancouver, Canada Vancouver Aquarium Full time

    Vancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving – give us purpose and guidance. ...

  • Food and Beverage Operations Manager

    4 weeks ago

    Vancouver, British Columbia, Canada Thai Basil Restaurant Full time

    Thai Basil Restaurant is seeking an experienced Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the day-to-day operations of our food service department, ensuring that high-quality food and excellent customer service are delivered consistently.About UsWe are a dynamic and fast-paced restaurant...

  • Support Services/food and Beverage Manager

    7 months ago

    North Vancouver, Canada Capilano Group Full time

    Position: Quick Service F&B Manager Reports to: Director, Food & Beverage Operations Department: Food & Beverage Operations The Quick Serve Manager is responsible for planning and overseeing of the Quick Serve venues in the Food and Beverage department at Capilano Suspension Bridge Park (CSBP). This position is responsible for supervising all aspects of the...

  • Account Manager

    6 months ago

    Vancouver, Canada Wildpack Beverage Full time

    **Job Description - Account Manager** **Location: Vancouver** **Reports to: VP, Growth & Account Management** **About Wildpack** Wildpack is a rapidly growing and established co-packaging and co-manufacturer with multi-site facilities for both non-alcoholic and alcoholic beverages. Wildpack produces and packages ready-to-drink beverages for a variety of...

  • Account Manager

    7 months ago

    Vancouver, Canada Wildpack Beverage Full time

    **Job Description - Account Manager** **Location: Vancouver** **Reports to: VP, Growth & Account Management** **About Wildpack** Wildpack is a rapidly growing and established co-packaging and co-manufacturer with multi-site facilities for both non-alcoholic and alcoholic beverages. Wildpack produces and packages ready-to-drink beverages for a variety of...

  • Top Sales Professional for Beverage Company

    3 weeks ago

    Vancouver, British Columbia, Canada Breakthru Beverage Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Territory Manager to join our team at Breakthru Beverage Canada. As a key member of our sales team, you will be responsible for meeting or exceeding service expectations while promoting product and fulfilling route management objectives.

  • Assistant Manager, Beverage

    3 months ago

    Vancouver, Canada Sodexo Live! at the Vancouver Convention Centre Full time

    At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences...

  • Food and Beverage Manager

    2 months ago

    North Vancouver, Canada Pinnacle Hotel at the Pier Full time

    **JOB DESCRIPTION | FOOD & BEVERAGE MANAGER** Located at the Pier Hotel at the Pier (North Vancouver) just steps away from Lonsdale Quay and the Seabus Terminal in North Vancouver Historic Shipyard, The Lobby Restaurant and Lounge is well-situated for walk-in and return clientele. Responsibilities include directing workflow, educating, and assisting staff,...

  • Server - Food and Beverage Services

    7 months ago

    Vancouver, Canada Little Bird Dim Sum and Craft Beer Full time

    Education: No degree, certificate or diploma - Experience: 1 year to less than 2 years **Tasks**: - Must be of legal age to mix and serve alcoholic beverages - Address customers' complaints or concerns - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings - Describe menu items including daily...