Team Lead Patient Flow Coordinator

4 weeks ago

Toronto, Canada Runnymede Healthcare Centre Full time

**Team Lead, Patient Flow Coordinator - Intake**

**Position summary**:
The Team Lead, Patient Flow - Intake is responsible for playing a lead role in coordinating contact between the referring organization, inter-professional team, patient and/or Substitute Decision Maker (SDM). The Team Lead works collaboratively to facilitate a safe and efficient admission process, ensuring all patients are admitted and referred to the most appropriate programs/services for their clinical needs.

**Responsibilities include**:

- Conducts pre-admission interviews and clinical assessment at referring facility to evaluate appropriateness of referred patients based on established program’s inclusion and exclusion criteria
- Conducts pre-admission tour for patients/SDM accepted for admission, as required.
- Attends daily Bed Meetings with partner organizations, cascades information as appropriate to team members
- Develops/enhances tools to monitor and analyze the admission process including collection of data pertinent to Hospital’s admission criteria.
- Develops policies/procedural guides to improve and enhance patient admission.
- Responsible for data collection and reporting related to Ministry requirements.
- Plans, coordinates and manages inpatient referrals and admissions to RHC in alignment with organisations strategic direction and operational needs
- Coordinates the date and time of patient admissions or transfers with the referring/receiving facility.
- Facilitates re-evaluation of complex patient admissions and program change requests, working with the interprofessional care team
- Monitors and tracks patient admission identifying themes and trends for each program, compiles reports and provides recommendations as required
- Attends complex discharge planning meetings
- Liaises with inter-professional team members as required to plan a safe and effective transition of care.
- Meets with the patient/SDM on the day of admission to complete the required admission forms.
- Communicates patient information to the clinical team and support services as appropriate, to facilitate a safe and efficient admission.
- Minimum of an undergraduate degree in healthcare related field required
- Member in good standing with a professional healthcare regulated regulatory college required
- Minimum (4) years clinical experience preferably in a Rehabilitation/CCC setting, leadership experience preferred
- Demonstrated expertise with geriatric, neurological and MSK conditions and have Current Driver’s License

**Please be advised that in order to be eligible for employment at Runnymede Healthcare Centre, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by**

**Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee’s first date of**

**employment. Requests for exemption will be considered on a case-by-case basis in alignment with the**
**Hospital’s obligations pursuant to the Ontario Human Rights Code.**

While we thank all applicants, only those under consideration for the position will be contacted. If you require accommodation during any stage of the recruitment process, please notify Human Resources.
Runnymede Healthcare Centre values inclusivity and diversity in the workplace. We encourage applicants from diverse backgrounds. We are committed to employment equity and providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities (AODA).

Any information obtained during the course of recruitment will be used for employment purposes only and not for any other purpose.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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