Communications Advisor, Internal and External

3 weeks ago

Toronto, Canada Technical Standards & Safety Authority Full time

**About Us**:
Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, the TSSA is a self-funded, not-for-profit organization that employs approximately 400 staff across Ontario. The roles within the TSSA are as diverse as the Province we serve. It takes all kinds of people with varied skillsets and backgrounds to meet our organizational goals, but all our employees share a few key traits:

- We are passionate about public safety.
- We are highly skilled, problem-solvers.
- We are collaborators who are invested in the communities we work in.
- We are more than employees; we are serving the greater good.
- We are committed to life-long learning and development.
- We operate with the highest integrity.

We are currently looking for a **Communications Advisor specializing in Internal & External communications **to join our Communications & Stakeholder Relations team.

**Position Summary**:
The **Communications Advisor, Internal and External Communications**, will lead the execution of internal communications strategies and support a range of special projects aimed at internal audiences and the public. This position reports to the Director, Communications.

**Job Requirements**:

- Support the delivery of a proactive internal communications program that amplifies the corporate strategic plan, spans traditional and non-traditional channels and keeps TSSA’s office and field-based workforce feeling connected, informed and engaged.
- Deliver solid communication plans as required to support a variety of corporate objectives driving TSSA’s transformation into an Outcome-Based Regulator, as well as employee-focused initiatives, including culture and values, strategic organizational changes, Diversity, Equity & Inclusion, and business performance efforts
- Identify/create mechanisms to effectively and efficiently deliver corporate messaging /information for employees
- Manage the corporate intranet to ensure its ongoing value as a trusted resource for all staff. Create content and update the site daily.
- Provide writing, editing and graphic design services across the organization as required, with an emphasis on plain language.
- Work with internal stakeholders to improve the cascade of information across the organization and support change management efforts.
- Develop key messages to support leaders throughout the organization in delivering essential information to staff.
- Lead and/or assist in the writing, editing and production of various internal materials, including newsletters, presentations, Q+As, video segments, intranet articles, organizational announcements etc.
- Coordinate logistics for key internal events, such as corporation-wide town halls, lunch and learn sessions, employee appreciation events etc.
- Help promote TSSA as an employer of choice and support recruitment efforts
- Maintain TSSA’s internal brand standards
- Work with external vendors when/as required to ensure deliverables are high quality, on time and within budget.
- Supports TSSA by promoting and enhancing public safety education through:

- Coordination of public education campaign planning and execution logistics (e.g. distribution of campaign materials, safety messaging and information to Ontario public; development of contact and media lists)
- Engagement and coordination of stakeholders/partnerships and activities such as local fire departments and other safety partners; vendor management
- Content production such as media materials and social media posts
- Successfully complete other duties as assigned as part of the broader comms team, such as external communications

**Responsibilities**:

- Post-secondary diploma or degree in English, communications, journalism, or a related field, or equivalent experience
- 3-5 years of related experience working as a generalist in a communications or public relations role in a complex, multi-stakeholder environment
- Excellent written and verbal communication skills, an ability to write in various styles and formats for various audiences using plain language and a story telling approach
- Solid understanding of internal and external communications practices and principles
- Strong interpersonal skills with an ability to support and be a trusted advisor to others
- Advance knowledge of, and experience using the Microsoft Office Suite (Word and PowerPoint).
- Experience with InDesign or other graphic design software
- Familiarity with culture change and change management principles is a strong asset.
- Relationship management and partnership-building skills with internal and external contacts
- Experience working in or with the Government of Ontario or an Ontario public sector entity will be given additional consideration

**Inclusion and Equal Opportunity Employment**:

- Please note that applicants who receive any conditional offer of employment from TSSA will be requir

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