Homelessness Case Manager

**Reference #**
- 00562**Posted**
- Tuesday, February 7th, 2023 at 12:00am**Scope**
- Public Applications Accepted**Position**
- Homelessness Case Manager**Department**
- Mental Health**Term**
- Temporary, Full-Time**Pay**
- as per the OPSEU Collective Agreement**Position**

**Homelessness Case Manager**

**Department**

Community Mental Health

**Status**

Temporary, Full-Time

**Reports to**

Manager, Mental Health

**Direct reports**

N/A

**VALUES AND COMMITMENT**

At Northumberland Hills Hospital (NHH), our core values of **Integrity**, **Quality**, **Respect**, **Compassion** and **Teamwork** are at the centre of who we are and what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital’s dedication to recognising everyone’s contributions and respecting everyone’s dignity, unique experience, and potential.

**EQUALITY AND ACCESSIBILITY STATEMENT**

**LOCATION**

Located approximately 100 kilometres east of Toronto, NHH is a vibrant community hospital delivering a broad range of acute, post-acute, outpatient and diagnostic services. Directly serving a growing population of more than 60,000 residents spread across a mix of urban and rural settings, NHH directly employs approximately 750 people and relies on the additional support provided by a highly engaged and supportive network of physicians, midwives and volunteers.

**ROLE OVERVIEW**

Reporting to the Director/Clinical Manager of Mental Health, the Homelessness Case Manager provides ongoing mental health support to individuals living with serious mental illness that are homeless, at risk of becoming homeless and/or precariously housed. The Homelessness Case Manager carries out the duties as a member of a multi-disciplinary team working closely with the shelter system to provide individualized and group support. This position will be based in the shelters and partnering social service agencies throughout Northumberland County. This position is not permanently funded and is reviewed and evaluated based on target outcomes.

Summary of duties include:

- Participates in the assessment process with the client, developing an individualized housing support plan with identified strategies to reach goals within a realistic time frame.
- Assists the client in achieving their goals by utilizing all members of their support system or community partners, as necessary.
- Provides case management services that will assist the client in finding housing and maintaining tenancy; this includes but is not limited to: crisis supports and intervention, symptom management, advocacy, linkage with appropriate mental health services, social services and additional/appropriate cross-sectoral supports, links with the Emergency Department when necessary/appropriate for client need, provides psycho-social education regarding mental wellness and recovery.
- Works collaboratively with other appropriate community resources.
- Participates as a member of the HCRT Committee (Must attend HCRT)
- Administers the SPDAT and VI-SPDAT to assess prioritization.
- Possesses knowledge of the relevant legislation, including but not limited to, the Mental Health Act, Developmental Services Act and Residential Tenancies Act.
- Assists clients in identifying and advocating for their civic and legal rights
- Ensures that all support and interventions for clients respect their rights and are in accordance with legislation and Northumberland Hills Hospital and Community Mental Health Service policies and procedures.
- Ensures client’s concerns are addressed promptly and professionally, liaising with the shelter system, housing team and Director, as appropriate.
- Maintains client files including documentation of interventions and client progress based upon the rehabilitation plan. Includes any statistical and client related electronic documentation.
- Management of regular statistical reporting to meet outcome targets.
- Days/Evenings/Possible Weekends

**QUALIFICATIONS/REQUIREMENTS**
- Recent work experience in Mental Health, preferably in a community setting
- Experience working with Homeless Individuals and with individuals with Concurrent Disorders
- Demonstrated ability in working effectively in a multidisciplinary setting
- Knowledge of psychosocial rehabilitation principals
- Demonstrates high level of skills and ability to negotiate and communicate with clients, their families other service providers and members of the community
- Working knowledge of Mental Health Reform, Mental Health Act, privacy legislation
- Successful completion of a criminal reference review
- Valid driver’s license and insurance; clear driving abstract.

**ASSETS**
- Current registration with the College of Social Work and Social Service Workers of Ontario
- Bachelors in Social Work (BSW) or related fields

**EMPLOYMENT REQUIREMENTS**

Successful applicants are required to provide a satisfactory vulnerable sector criminal reference check, that was comp