Shelter Services Team Lead

3 weeks ago

Cobourg, Canada Cornerstone Family Violence Prevention Centre Full time

**Shelter Services Team Lead**
- Full Time Permanent_

Cornerstone Family Violence Prevention Centre (Cornerstone) has an exciting opportunity in which you get to work within the Residential Services team to ensure a strong, innovative support system is in place for women and children impacted by gender-based violence in Northumberland County.

We are looking to work with individuals who share our steadfast commitment to ending gender-based violence. We are driven by our internal agency valuesof leadership, integrity, inclusion, collaboration, and innovation.

We are committed to maintaining a positive and healthy workplace culture through consistent collaboration, open communication, and ongoing training and development opportunities throughout our organization. We are deeply proud of the culture we have developed, and the staff who continue to help us shape it.

We’d love to have you join us

As an ever-evolving organization Cornerstone hires on a regular basis. One recent hire had the following to say about Cornerstone and the work that we do:
**"Working at Cornerstone has been an incredibly rewarding experience for me. My time here has aided both my personal and professional development, and I know that I will take the skills that I have learned through Cornerstone with me for the rest of my life. It is a privilege to be doing such meaningful work alongside the ever-supportive and knowledgeable staff at Cornerstone. I am so grateful to be doing what I love within such a wonderful organization."**
**- Victoria**

**What can I expect to do in this role?**
- Oversee successful operation of the shelter on a daily basis
- Oversee the coordination of client case management and service planning
- Plan, coordinate and review schedules, to ensure adequate staffing levels for each shift
- Review client files and provide guidance to staff to ensure a standard of quality is achieved
- Support the Manager of Residential Services in ensuring that all services are delivered in accordance with established best practice approaches
- Provide guidance and mentorship for Residential Counsellors, including relief staff
- Coordinate and facilitate orientation and onboarding of new staff
- Provide ongoing training and support to new staff
- Provide leadership and motivation to staff to encourage excellence within the Residential Services programs
- Collaborate with community service providers to ensure cooperation and effective services within Cornerstone
- Represent the agency on relevant community committees
- Collaborate with the Manager of Residential Services and other members of the management team as needed in a positive and effective manner
- Assume after hours on-call duties on a rotational basis
- Advise the Manager of Residential Services of all program risks or potential risks in a prompt and timely manner
- Other duties as assigned by the Manager of Residential Services
- Ensure that work performance and behaviour is compliant with the Ontario Health & Safety Act

**What do I need for this role?**
- Relevant degree or diploma
- In-depth understanding of issues related to family violence
- Strong crisis intervention skills
- Comprehensive understanding of issues related to family violence, including a strong understanding of the links between violence, trauma, addictions and mental health, and homelessness
- Motivational Interviewing
- The Comprehensive Continuous Integrated Systems of Care model of service provision
- Harm Reduction
- Family and Intimate Partner Violence within a gendered lens
- Trauma informed
- Leadership ability to motivate staff to excel
- Excellent verbal and written communications
- Organized and capable of managing multiple priorities while ensuring deadlines are met
- Familiar with community resources and how they can assist Cornerstone in its work
- Excellent interpersonal skills to promote trust and confidence
- Ability to effectively intervene and resolve conflict situations
- Excellent interpersonal skills and decision making skills
- Strong analytical/critical thinking skills and sound judgment
- Standard First Aid and CPR certification

**What can I expect from Cornerstone?**
- Competitive rate of $26.20 to $28.36 per hour
- Receive a competitive benefits package and enrollment in our Group Registered Retirement Savings Plan (RRSP)
- The opportunity to engage in ongoing training and professional development
- Be a part of a growing organization with the possibility to take on alternative roles
- Participate in a culture that is committed to staff wellness and engagement

**This is a continuous posting. The screening and selection processes is ongoing. This posting will be made available until the position has been filled.**

**Salary**: $26.20-$28.36 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person

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