Licensing & Information Officer
3 weeks ago
**Posted**:February 16, 2023
**Closing Date**:March 6, 2023, 9:00 a.m. Pacific Time
**Location**: Victoria, BC
**Term**:Full-time, permanent
**Salary Range**:$55,472.27 - $62,942.27 annually
**Hybrid**:Minimum two days per week in the office
**Consumer Protection BC** is looking for** **a Licensing & Information Officer to join our team**
We are always looking for talented people to work with us in this important position within our organization.
**A day in the life**:
As you close your laptop, you’re grateful that a day in the life of a Licensing and Information Officer is never the same as the day before. Being involved in projects that require you to obtain, review and process specific information is of a great value to our organization. You appreciate the ability to be involved with other departments and you are grateful for the opportunity to learn something new every single day.
**Who you are**:
- A team player and excellent communicator, with a positive attitude and a desire to work cooperatively with others to achieve group and organizational goals
- A true service provider focused on identifying and serving the needs of stakeholders, with a willingness to adapt to and work effectively within a variety of diverse situations and groups or individuals
**What you will be doing**:
- Providing information and assistance to consumers and businesses as the first point of contact for Consumer Protection BC
- Contacting applicants to obtain missing and further information and searching databases to obtain current information on the status of the applicant’s business
- Calculating and collecting applicable fees and reconciling financial account information, and preparing and maintaining electronic files of documents and correspondence
- Working independently and as part of a team to carry out administrative projects and increase efficiencies
**We are looking for people who have**:
- Completion of postsecondary training in a related field and/or five years clerical/administrative support experience and/or a combination of formal training and experience.
- Experience in handling difficult customers or conflict situations.
- Watch a short video from your (potential) boss to help you decide if we are right for each other.
- Learn more about our corporate values and our perks and benefits.
- Read the “The Right Fit”, our HR & Culture blog to find out more about us and get tips to ace your interview.
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