Sales Account Associate

2 months ago

PointeClaire, Canada Globe electric Full time

**Sales Account Associate**

Canadian-based and owned, **Globe Electric** has proudly paved the way in innovative lighting solutions since 1932. **Globe Electric** is the CREATIVE ENERGY company We value our employees and the role they play in developing innovative lighting solutions, supporting our clients and being our ambassadors in supporting social issues in the community.

At **Globe Electric** we want to ensure that our employee interests and values match our actions and commitments. In doing so we offer our employees the benefits and opportunities to express their interests and values with the following advantages:
**Benefits**:

- Flexible work arrangements
- RRSP matching
- Group health and dental plan
- On-site gym, Pickle ball & Badminton court
- Dialogue telemedicine

**Take part in our Team Committee’s**
- Social Responsibility Committee
- Fitness (FIIT) Committee
- Social / Events Committee

Globe Electric is an equal opportunity employer that is committed to creating an inclusive workplace. Every opportunity at Globe Electric is based on our values of **Entrepreneurship, Creativity **and **Innovation, Integrity, **and **Excellence**.

**Role Summary and Responsibilities**

Reporting to the Director of Sales Support, the Sales Account Associate is responsible for maintaining positive working relationships with all assigned customers, the sales team, and all Globe departments. They will act as the lead person on all projects relating to their customers including the coordination of new account set-ups, sample shipments, preparing and participating in meetings internally and with customers.
- Assists in the sales department and the National Account Directors.
- Prepares customer vendor set-up sheets and follows-up with assigned sales team.
- Processes and coordinates all domestic and direct import orders.
- Follow-up with customers and other departments as needed.
- Investigates order discrepancies and claim issues.
- Participates in meetings for project planning with all departments.
- Coordinates returns and credits for assigned customers.
- Manages customer profiles (i.e., Customer Maintenance Sheets) to ensure accuracy of customer information, as required.
- Works together with the Finance department with regards to account information (i.e., payments, returns, claims etc.)
- Prepares for meetings and/or line reviews with clients including preparation of documents, samples, presentations, etc. Participates in meetings with account managers and follows-up as needed.
- Coordinates all trade show details including samples, logistics, materials, etc.
- In conjunction with the Operations Department and the Key Account/National Sales Directors participates in the preparation of sales forecasts and the analysis of sales and trends. Participates in the customer’s inventory management to ensure stock is available for orders.
- Coordinates samples with Product Development and account managers, as needed.
- Performs other tasks related to his / her area of expertise, as needed.

**Preferred Qualifications**
- D.E.C. or related degree and experience.
- Computer skills: excellent knowledge of Word, Excel, Power Point, CRM, and Outlook.
- Languages: Fully bilingual - English and French.
- Proven leadership skills, ability to multitask, prioritize, coordinate projects, and respect timelines.
- Customer focused with strong communication, interpersonal and negotiation skills.
- Must have a strong eye for detail, passion for continuous improvement.
- Necessary core competencies include organization, teamwork, time-management, accuracy, and effectiveness under stress, flexibility, and reliability.

**Associé de compte de vente**

Basée et détenue au Canada, **Globe Electric **est fière d'ouvrir la voie à des solutions d'éclairage innovantes depuis 1932. **Globe Electric **est la société CREATIVE ENERGY Nous apprécions nos employés et le rôle qu'ils jouent dans le développement de solutions d'éclairage innovantes, le soutien de nos clients et étant nos ambassadeurs dans le soutien des problèmes sociaux dans la communauté.

Chez **Globe Electric, **nous voulons nous assurer que les intérêts et les valeurs de nos employés correspondent à nos actions et à nos engagements. Ce faisant, nous offrons à nos employés les avantages et les opportunités d'exprimer leurs intérêts et leurs valeurs avec les avantages suivants:
**Avantages**:

- Modalités de travail flexibles
- Appariement d'UN REER
- Régime collectif de soins de santé et de soins dentaires
- Gym sur place, Pickle ball & Badminton court
- Dialogue télémédecine

**Participez à notre comité d'équipe**
- Comité de responsabilité sociale
- Comité de conditionnement physique (FIIT)
- Comité des affaires sociales et des événements

Globe Electric est un employeur qui offre l'égalité d'accès à l'emploi et qui s'engage à créer un milieu de travail inclusif. Chaque opportunité chez Globe Electric est basée sur n

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