Security Control Room Operator

3 months ago

Toronto, Canada Securitas Inc. Full time

Securitas, a global leader in the security industry, has been providing security services since 1899. With over 9,000 employees in 30 offices across Canada and over 370,000 employees globally, we possess the experience and knowledge to offer a broad range of services including: Leading Technology Solutions, Remote Guarding, On-site and Mobile Guarding, and Investigations. We offer our staff a great benefits plan, great pay rates and opportunities to grow. Our organization continues to grow in Canada and around the world by providing our clients with superior service.

This is a great opportunity for an experienced senior supervisor or manager within the protective services industry. If you have a strong sense of urgency and keen attention to detail our team is looking to add someone who can independently manage, establish, maintain and reviewing work schedules for a portfolio of posts. You will match available guards to posts, notify employees of schedules and changes and control costs through the implementation of effective scheduling strategies.

Reporting to the Site Operations Manager, you will be responsible for the management and operation of the Security Operations Centre including day to day operations and escalating incidents as needed.

**Security Operations Centre Operator Responsibilities include, but not limited to**:

- Conduct video guard tours and immediate response to software alarms when required.
- Coordinate responses to identified security events on a client's site and contacting the appropriate emergency service(s) to respond to a verified security event as needed
- Coordinate with installation and service department for all submitted service tickets of camera utilization/addition including the visibility on the site during nighttime
- Ensure proper camera direction, PTZ/fixed cameras/motions functionality
- Maintain an up-to-date knowledge of, and adhere to, site protocols
- Check to ensure all systems are online, noting any malfunctions and notify the monitoring centre manager of all issues
- Maintain accurate records of all incidents on a site and prepare incident reports for any security events
- Provide written and/or electronic information and updates for relieving personnel or incoming shift(s)
- Work towards developing best business practices for the monitoring center
- Monitor HVAC/BAS systems as requested
- Intercom response and system checks.

**POSITION SPECIFICATIONS**:
Specific qualifications for this position include:

- Valid Ontario Security Licence
- Prior experience (2 years) in as a Security Supervisor or Security Control Centre Operator
- Valid First Aid and CPR Certificate
- Software proficiency in C-Cure and ISL access control, and IndigoVision video management system.
- Knowledge of emergency management procedures and protocols.
- Exceptional organizational skills
- Ability to write routine correspondence, including logs and reports
- Schedule flexibility
- Prior knowledge & experience of fire systems

**About Us**

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

**About the Team**

Securitas Canada's Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada

Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

  • Control Room Security Supervisor

    4 months ago

    Toronto, Canada Securitas Canada Ltd. Full time

    Position: Control Room Supervisor Vertical: Datacentre Physical Security Status: Full Time Temporary (1 Year Maternity Leave Contract) Location: Vaughan, ON Pay Rate: $31.00/hr Shift: Monday to Friday 0700-1500hrs The Control Room Supervisor is responsible for the day-to-day operations of the control centre, security technology and ensuring everything...

  • Control Room Security Guard

    3 months ago

    Toronto, Canada Royal Ontario Museum Full time

    Are you passionate about culture, the arts, natural history, and science? Are you keen on how these elements aesthetically come together to tell the many stories of humanity? **Join our team at ROM and consider a fulfilling career as a Control Room Security Guard - Afternoon Shift (Static Position).** ***: As a Control Room Security Guard - Afternoon Shift...

  • Security Control Room Operator

    3 months ago

    Toronto, Canada Securitas Canada Ltd. Full time

    Securitas, a global leader in the security industry, has been providing security services since 1899. With over 9,000 employees in 30 offices across Canada and over 370,000 employees globally, we possess the experience and knowledge to offer a broad range of services including: Leading Technology Solutions, Remote Guarding, On-site and Mobile Guarding, and...

  • Control Room Security Supervisor

    3 weeks ago

    Toronto, Canada Securitas Canada Ltd. Full time

    **Position**:Control Room Supervisor **Vertical**:Datacenter Physical Security **Reports To**:Security Team Manager (STM) **Location**:Richmond Hill, ON or North York, ON **Pay Rate**:$31.00/HR. **Shift**: **Richmond Hill (Leslie and Major Mackenzie): 2300-0700hrs Friday and Saturday** **North York (Weston and Finch): 2300-0700hrs Friday and...

  • Control Room Security Supervisor

    3 weeks ago

    Toronto, Canada Securitas Inc. Full time

    **Position**:Control Room Supervisor **Vertical**:Datacenter Physical Security **Reports To**:Security Team Manager (STM) **Location**:Richmond Hill, ON or North York, ON **Pay Rate**:$31.00/HR. **Shift**: **Richmond Hill (Leslie and Major Mackenzie): 2300-0700hrs Friday and Saturday** **North York (Weston and Finch): 2300-0700hrs Friday and...

  • Security Guard/concierge

    3 months ago

    Toronto, Canada DSM Security Services Full time

    We are looking for highly motivated individuals who are willing to grow with us! "DSM Security Services" is a company that appreciates and acknowledges the hard work from their employees. There is constant room for growth, as we are expanding exponentially! The requirements are listed below: - Microsoft Word & Excel - Windows Operating System - CCTV &...

  • Rooms Controller

    7 months ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 24047854 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest request and preferences whenever possible. Pre-register...

  • Security Control Operator

    6 months ago

    Toronto, Canada University Health Network Full time

    Part-time - Department: Security, Fire & Communication **Company Description**: **Our Vision**: A Healthier World **Our Purpose**: Transforming lives and communities through excellence in care, discovery and learning. University Health Network encompasses the Toronto General and Toronto Western hospitals, the Princess Margaret Cancer Centre, Toronto...

  • Control Room Supervisor

    3 months ago

    Toronto, Canada Securitas Canada Ltd. Full time

    Position: Control Room Supervisor Vertical: Datacentre Physical Security Status: Part Time Location: Richmond Hill, ON (Leslie and Major Mackenzie) Pay Rate: $31.00/hr Shift: Saturday and Sunday 0700-1500hrs The Control Room Supervisor is responsible for the day-to-day operations of the control centre, security technology and ensuring everything runs...

  • Rooms Controller

    3 months ago

    Toronto, Canada 1 Hotel Toronto Full time

    Overview: **Grow with us...**: The Rooms Department at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the...

  • Security Operations Specialist

    3 weeks ago

    Toronto, Ontario, Canada Infotek Consulting Services Inc. Full time

    Job SummaryWe are seeking an experienced Security Operations Specialist to join our team at Infotek Consulting Services Inc. in downtown Toronto.About the RoleThis is a unique opportunity to work in a fast-paced contact/call centre environment where you will be responsible for satisfying the safety and security needs of our clients.The ideal candidate will...

  • Security Guard

    7 months ago

    Toronto, Canada Skanna Security & Investigations Inc. Full time

    Skanna Systems & Investigations Inc. is currently looking for Full-time and Part-time Security Guards in Etobicoke Shoppers Drugs Mart, Ontario.A STRONG CANDIDATE WITH GOOD COMMUNICATION.Duties and Responsibilities:Enforce regulations of establishments.Visitor Access Control.Maintain order and follow and adhere to post orders.Use telecommunications (i.e....

  • Associate Control Room

    4 months ago

    Toronto, Canada BMO Financial Group Full time

    100 King Street West Toronto Ontario,M5X 1A1 **Key Accountabilities**: **Compliance Program Execution and Monitoring (75%)**: - ** Daily duties include wide-range of Control Room compliance activities;**: - ** Coordinating coverage over multiple jurisdictions with respect to grey/restricted list and research.**: - ** Review of research prior to...

  • Event Security Specialist

    7 months ago

    Toronto, Canada Control Risks Full time

    We are seeking an experienced Event Security Specialist to join our team at Control Risks. As an Event Security Specialist, you will play a crucial role in ensuring the safety and security of our clients' events. **This position is a 6-month role.** **Responsibilities**: - Support Client event security team in the execution of safe, - secure and...

  • Security Operations Centre Operator Full Time

    7 months ago

    Toronto, Canada Paladin Security Full time

    Security Operations Centre Operator Full Time Toronto **City**: Toronto, ON. **Status**: Full Time **Hours**:Rotating Continential (0700-1900/1900-0700) Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting...

  • Security Operations Centre

    5 months ago

    Toronto, Canada Paladin Security Full time

    Job Description: The Vendor’s Security Operations Centre Operator (“SOC Operator”) will coordinate the activities of the Vendor’s security personnel in the field and monitor access control, CCTV, and fire & life safety systems, as well as acting as the point of first contact between the Vendor personnel and other relevant parties (i.e. staff, the...

  • Security Guard

    6 months ago

    Toronto, Canada Cancom Security Full time

    Job Overview: We are seeking a highly motivated and reliable Security Guard to join our team. As a Security Guard, you will be responsible for maintaining a safe and secure environment for our clients and employees. Your primary duty will be to monitor surveillance cameras, patrol the premises, and enforce security protocols. **Duties**: - Monitor...

  • Student Campus Security Guard

    7 months ago

    Toronto, Canada Condor Security Full time

    Job Description: Apply for job Student Campus Security Guard $16.00 – $18.00 and up ! Employee health & benefits package ! Condor Security is recruiting for professional Student Campus Security Guard positions at high end luxury student residences. They provide excellent customer service, perform access control, and patrol the property to...

  • Access Control Technician

    6 months ago

    Toronto, Canada SMS Security Full time

    **About the Role** SMS Security has been providing security solutions to the GTA for over 35 years with a strong presence in the multi-residential market. Our customers trust our advanced security systems and highly trained security personnel to keep their residents, property, and information secure. With our business growing, we’re looking for a...

  • Security Dispatch

    1 month ago

    Toronto, Canada Paladin Security Full time

    Security Dispatch - Part-Time - Government of Ontario Office **Position**: Security Operations Centre Operator **Location**: 200 Front Street West, Toronto (Downtown) **Status**: Part-Time - Nights **Schedule**: Saturday & Sunday - 1900-0700 **Pay Rate**: $22.00/ Hr **Averaging Agreement**:Overtime is ESA (Employee Standard Act (44 Hours) **Posting...