Loss Control Specialist, Commercial

3 weeks ago

Montréal, Canada Underwriting Solutions Full time

Company Description

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

**Job Description**:
Opta Precise, a Verisk business, is a national leader in the property/casualty insurance risk inspection business. Opta Precise provides a variety of services including commercial risk management surveys, risk analysis, building condition assessments, building appraisals, providing underwriting information, and technical services for clients including insurers, reinsurers, policyholders, brokers, and other participants in the property/casualty marketplace.

The Loss Control Specialists review various properties on behalf of insurance companies and provide loss prevention recommendations to reduce the frequency and severity of losses arising from fire, crime and liability. As a Loss Control Specialist, you are responsible for assessing residential/commercial properties and determining risks.
Competencies required to succeed
- Strong customer service orientation
- Excellent communication skills, both written and oral
- Strong self-initiative, prioritization, and time management skills
- Well organized and thorough
- Curious and inquisitive with an interest in learning

**Responsibilities**:

- Access the internal systems and take ownership of inspection files
- Schedule appointments with clients to visually assess the properties (about 10%-time allocation) at a mutually convenient time
- Travel to the properties, tour and assess for risk features (about 50%-time allocation)
- While touring the properties, take photographs, measure rooms and the structure, review features such as fire prevention systems, heating equipment, and fuel storage tanks
- Converse with the owners to understand the history of the property, any risks, and answer any questions they might have
- Prepare detailed reports using the internal systems identifying the fundamental construction and equipment details, risk assessment, and replacement cost value (about 40%-time allocation)

Accountabilities
To the District Manager:

- Reports have no errors or omission and provide accurate details of assessment results
- Contribute to team’s overall revenue goals
- Continually expand your expertise so you can assess more complex properties.

To the owners of the assessed properties:

- You have the tact and professionalism for convenient, excellent experiences
- Your regularly provide value added services within your role and expertise

Education, knowledge, and experience required
- Education in insurance, construction, or engineering will provide a solid technical foundation to recognize and identify construction and equipment details (College diploma or bachelor’s degree)
- Experience with building codes, fire services, construction and maintenance will be an asset
- Very good computer skills including using a database, typing speed & accuracy, use of short-cuts, and word processing is essential to efficiently and effectively creating reports.
- Skillful communication techniques for customer service and report writing.
- Experience as an underwriting assessor or in the insurance field preferred.
- Ability to read, write, and speak both English and French required/desired

Environment/Work Conditions
- Ability to work autonomously since most of our Loss Control Specialists are home-based.
- Extensive travel is involved within a region requiring a valid driver’s license and a reliable vehicle (50%). National runs at least once per year.
- Entering residences requires tact and professionalism and may require appointments to be scheduled in the evenings and on weekends

Les spécialistes du contrôle des pertes examinent diverses propriétés au nom des compagnies d'assurance et fournissent des recommandations de prévention des pertes pour réduire la fréquence et la gravité des pertes résultant d'un incendie, d'un crime et de la responsabilité. En tant que spécialiste du contrôle des pertes, vous êtes responsable de l'évaluation des propriétés résidentielles/commerciales et de la détermination des risques.

Compétences requises pour réussir
- Forte orientation service client
- Excellentes compétences en communication écrite et orale
- Solides compétences en matière d'initiative personnelle, de priorisation et de gestion du temps
- Bien organisé et minutieux
- Curieux et curieux avec un intérêt pour l'apprentissage

Responsabilités
- Accéder aux systèmes internes et s'approprier les dossiers d'inspection
- Planifiez des rendez-vous avec les clients pour évaluer visuellement les propriétés (environ 10 % de temps alloué) à un moment mutuellement convenable
- Se rendre dans les propriétés, visiter et évaluer les caractéristiques de risque (environ 50 % de temps alloué)
- Lors de la visite des propriétés, prenez des photographies, mesurez les pi

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