Intake Resource and Referral

2 weeks ago

Gloucester, Canada Eastern Ottawa Resource Centre Full time

**Intake Resource and Referral Worker**

**Permanent Full time position - 35 hours per week**

**January 2024**

**Salary: $53 044** (**plus full benefits, pension, starting with 4 weeks holidays)**

**Description of Responsibilities**

As a member of the multidisciplinary team, the Intake Worker responds to all requests and provides crisis intervention, short-term support, and support groups/workshops. The incumbent assesses client needs, provides information, advocacy and refers to other services, if necessary.

The incumbent must have access to a vehicle in order to ensure a presence in the South East community and EORC’s South Satellite Office.

As a value driven organization, we are seeking an incumbent that aligns themselves with the values of the agency, namely: Respect, Compassion, Client Centered, Collaboration, Accountability.

Reporting to the Program Manager, the Intake worker is engaged in community liaison, education and outreach services on issues and programs offered at the Centre. The person identifies the needs of the community from a program planning and development perspective. The incumbent ensures case consultation with staff and community members.

The responsibilities of this position are:

- Assess and respond to all client requests
- Provides crisis intervention services in person, virtually, and by telephone
- Prioritizes client’s needs based on urgency/severity and complexity of circumstances
- Provides short term intervention support
- Informs and refers clients to the appropriate services
- Liaises with emergency services providers
- Advocates on behalf of the individual/family in order to ensure that the clients receive community support, health, social, legal, financial and recreational services as required
- Consults with Centre staff and other services in order to develop a comprehensive service plan when appropriate
- Facilitates support group/workshops
- Monitors service trends and gaps for program planning and development
- Mobilizes and coordinates appropriate resources to respond to the need
- Provides accompaniment services to clients, when required
- Participates in community development or projects (committees, groups, etc.) as agreed by the Centre
- Prepares and maintains all necessary documentation and statistical records related to the position.
- Participates as an active member in staff meetings and staff development.
- Participates as an active member in internal EORC committees and external community based committees.
- Supervises student placements as required.
- Performs other related duties.

**Qualifications**
- BSW, or degree in another related discipline; will also consider diploma from a post secondary institution with relevant experience
- Minimum of two years experience in a community-based social service agency as a front-line worker
- Demonstrated counseling and short term crisis intervention skills
- Thorough knowledge and understanding of community resources (of Ottawa East and South an asset)
- Excellent communication skills and strong interpersonal skills.
- A willingness to maintain high quality, client centered services through superior organizational and problem-solving skills
- Demonstrated understanding of the particular needs and issues faced by diverse and marginalized groups such as poverty, mental health and violence
- Non-judgmental and egalitarian attitude
- Ability to work and function as a member of the Intake, Resource and Referral Team and the larger Centre team
- Excellent oral and written English and French is, Somali and Arabic a strong asset.
- Excellent computer skills.

Ability to work flexible hours which may include evening and weekends

**Job Types**: Full-time, Permanent

**Salary**: From $53,044.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Language**:

- French (required)
- English (required)

Ability to Commute:

- Gloucester, ON K1J 9L3 (required)

Work Location: In person

Application deadline: 2024-02-22

  • Intake Resource and Referral

    4 weeks ago

    Gloucester, Canada Eastern Ottawa Resource Centre Full time

    **Position: Intake Resource and Referral Worker** **Employer: Eastern Ottawa Resource Centre (EORC)** **Schedule: Permanent Full time (35 hours/week)** **Salary: 55,408.00 to 68,278.00** **Location: 1180 Ogilvie Road, Suite 215, Ottawa, Ontario** Are you ready to have a positive impact on the lives of individuals of all ages in Ottawa’s...

  • Intake Resource and Referral

    4 weeks ago

    Gloucester, Canada Eastern Ottawa Resource Centre Full time

    Position: Intake Resource and Referral WorkerEmployer: Eastern Ottawa Resource Centre (EORC)Schedule: Permanent Full time (35 hours/week)Salary: 55,408.00 to 68,278.00Location: 1180 Ogilvie Road, Suite 215, Ottawa, OntarioAre you ready to have a positive impact on the lives of individuals of all ages in Ottawa's east/south-east communities? We are looking...

  • Intake Resource and Referral Worker

    4 weeks ago

    Gloucester, Canada Eastern Ottawa Resource Centre Full time

    **Intake Resource and Referral Worker** **Permanent Part time position - 35 hours per week** **January 2024** **Salary: $53 004** (**plus full benefits, pension, starting with 4 weeks holidays)** **Description of Responsibilities** As a member of the multidisciplinary team, the Intake Worker responds to all requests and provides crisis intervention,...

  • Program Coordinator

    4 weeks ago

    Gloucester, Canada Eastern Ottawa Resource Centre Full time

    **Position: Program Coordinator -Resource and Referral/Child & Youth/Reception** **Employer: Eastern Ottawa Resource Centre (EORC)** **Schedule: Permanent Full time (35 hours/week)** **Salary: $59,598.00 to $73,441.00** **Location: 1980 Ogilvie Road Suite 215, Gloucester** - Become an essential member of the EORC team! _ Are you ready to have a positive...

  • Program Coordinator

    4 weeks ago

    Gloucester, Canada Eastern Ottawa Resource Centre Full time

    **Position: Program Coordinator -Resource and Referral/Child & Youth/Reception** **Employer: Eastern Ottawa Resource Centre (EORC)** **Schedule: Permanent Full time (35 hours/week)** **Salary: $59,598.00 to $73,441.00** **Location: 1980 Ogilvie Road Suite 215, Gloucester** - Become an essential member of the EORC team! _ Are you ready to have a positive...

  • 23-60 - Temporary 6 Months Cpw 2 Sdr/ti Intake

    1 month ago

    Gloucester, Canada Children's Aid Society of Ottawa Full time

    **General Information on the Position** **INTAKE III Team** **Child Protection Worker - TI/SDR** - Child Protection Services** **Temporary Full Time Opportunity - 6 months - Biligual position** **The Position**: The Telephone Intake /Same Day Response (TI/SDR) child protection worker provides investigative and protection services for both traditional and...

  • Family Court Support Worker

    3 weeks ago

    Gloucester, Canada Eastern Ottawa Resource Centre Full time

    The Centre works in a progressive and collaborative manner to provide a wide range of supportive and empowering community services. This is achieved through the proactive efforts of a dedicated, client-centered, and compassionate team who is committed to promoting a strong, healthy, and equitable. **THE EASTERN OTTAWA RESOURCE CENTRE** Are you seeking an...

  • Program Manager

    1 month ago

    Gloucester, Canada Eastern Ottawa Resource Centre Full time

    **Position: Program Manager** **Employer: Eastern Ottawa Resource Centre (EORC)** **Schedule: Permanent Full time (35 hours/week)** **Salary: $73,567.00.00 to $90,654.00** **Location: 1980 Ogilvie Road Suite 215, Gloucester ON** - Become an essential member of the EORC team! _ Are you ready to have a positive impact on the lives of individuals of all...

  • Treatment Support Worker

    1 month ago

    Gloucester, Canada A NEW DAY Youth and Adult Services Full time

    **Position Title: Restorative Treatment for Survivors of Commercial Sexual Exploitation** **Education**:Bachelor’s Degree in related studies preferred, Child and Youth Counsellor diploma or equivalent combination of comparable experience and education.** **Location: Ottawa, Ontario** **Employment Type: Part time/Casual/Call in and overnight shift...

  • Safe Home Support Worker

    3 weeks ago

    Gloucester, Canada A NEW DAY Youth and Adult Services Full time

    **Position Title: Safe Home for Youth Survivors of Commercial Sexual Exploitation through Human Traffickicng** **Education**:Bachelor’s Degree in related studies preferred, Child and Youth Counsellor diploma or equivalent combination of comparable experience and education.** **Location: Ottawa, Ontario** **Employment Type: Part time/Casual/Call in and...

  • Full Time Overnight Awake with Benefits

    4 weeks ago

    Gloucester, Canada A NEW DAY Youth and Adult Services Full time

    **Position Title: Restorative Residential Treatment for Survivors of Commercial Sexual Exploitation** **Education**: **Bachelor’s Degree in related studies preferred, Child and Youth Counsellor diploma or equivalent combination of comparable experience and education.** **Location: Ottawa, Ontario** **Employment Type: Part time/Casual/Call in and...

  • Program Manager

    4 weeks ago

    Gloucester, Canada Eastern Ottawa Resource Centre Full time

    Position: Program ManagerEmployer: Eastern Ottawa Resource Centre (EORC)Schedule: Permanent Full time (35 hours/week)Salary: $73, to $90,654.00Location: 1980 Ogilvie Road Suite 215, Gloucester ON Become an essential member of the EORC team _Are you ready to have a positive impact on the lives of individuals of all ages in Ottawa's east/south-east...

  • Children's Counsellor

    2 weeks ago

    Gloucester, Canada Eastern Ottawa Resource Centre Full time

    **Position: Children’s Counsellor - Children Who Witness gender-based violence** **Term: Full-time Permanent** **Schedule: Mon-Fri, 8:30-4:30** **Starting salary: $55,408.00** **Location: 1980 Ogilvie Rd, Gloucester Ontario** - Become an essential member of the EORC team! _ As Children Who Witness Counsellor, your responsibilities will include short...

  • Pharmacy Assistant

    4 weeks ago

    Gloucester, Canada Medical Pharmacies Group Limited Full time

    Our Infusion Pharmacy team is seeking Pharmacy Assistants who are motivated to learn and advance their career in pharmacyWorking with the pharmacy's compounding, intake and specialty teams in one of our largest infusion pharmacy locations, you will contribute to the provision of a multitude of high complexity specialty medications to our homecare...

  • Human Resources Administrator

    4 weeks ago

    Gloucester, Canada Commonwealth War Graves Commission - Canada and Americas Full time

    The Commonwealth War Graves Commission (CWGC) honours the 1.7 million men and women of the Commonwealth forces who died in the First and Second World Wars, ensuring they will never be forgotten. Our work commemorates the war dead, from building and maintaining our cemeteries and memorials at 23,000 locations in more than 150 countries and territories to...

  • Medical Office Assistant

    1 month ago

    Gloucester, Canada A and A Health Full time

    **Medical Office Assistant - Full Time** **About Novel Health** Novel Health is a new and innovative family practice clinic located in the community of Riverside South, Ottawa. We serve a diverse population in the Ottawa south region and leverage technology and electronic records to provide timely and comprehensive care. We are looking for a dynamic and...

  • Front Office Receptionist

    4 weeks ago

    Gloucester, Canada Kowalski Hearing Solutions Full time

    Kowalski Hearing Solutions is a family-owned business in Blackburn Hamlet. We are seeking one full-time or two part-time individuals who are highly motivated and capable of taking on daily reception work as well as performing various administrative duties. As a receptionist, you will be the first point of contact for our company. We can teach you our...

  • Construction Scheduler

    4 weeks ago

    Gloucester, Canada VESTA Marble and Granite Full time

    VESTA Marble and Granite is seeking a Professional Installation / Warranty Service Coordinator to join our team on a long-term, full-time basis. **Who are we?** Vesta Marble fabricates and installs natural and engineered stone, custom-built kitchens, and bathroom cabinetry. We are accredited by the Natural Stone Institute and have been in business in the...

  • Residential and Community Support Worker, Full-time

    4 weeks ago

    Gloucester, Canada The Elizabeth Fry Society of Ottawa Full time

    Residential and Community Support Worker, Full-Time Evenings - Lotus HouseThe Elizabeth Fry Society of Ottawa is a not-for-profit community agency offering residential and community programs and services to women and men in conflict with the law. Lotus House is our Residential Bail Bed House. It offers a 24/7 supportive living environment and a residence for...

  • Osteopathic Manual Practitioner

    1 month ago

    Gloucester, Canada Vitality Physiotherapy and Wellness Centre Full time

    Join our diverse team of physiotherapists, chiropractors, massage therapists, naturopathic doctor and psychotherapist that is revolutionizing the rehab industry in Ottawa. We are like-minded individuals who bring their passion to inspire and empower the community to take care of their bodies and change their lifestyles. We are more than a therapy and...