Co-op/intern Deployment Assurance

3 months ago

Ottawa, Canada Kinaxis Inc. Full time

About Kinaxis:
**About Kinaxis**:
In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Europe and around the world as we continue to innovate and revolutionize how we support our customers.

Our regional offices serve as centralized hubs where employees and customers from across Europe can come together to work towards solving some of the biggest challenges facing supply chains. People matter at Kinaxis and we are committed to helping you grow professionally as you take the first step in crafting your career journey.

About the team:
**Location**

This is a hybrid position. You must be in the Ottawa, Canada office, at least three days a week.

**About the team**:
The Maestro supply chain orchestration platform delivers complex supply chain solutions to our customers via our Deployment Partner ecosystem. The **Kinaxis Deployment Assurance** team work closely with our Deployment Partner teams to provide support and guidance, and to contribute to our deployment Partner’s success. With a focus on building strong relationships with partner teams, Deployment Assurance regularly connect with Partner teams throughout the deployment lifecycle and facilitate SME/Technical discussions with Kinaxis resources. In addition, we support the Partner in closing out the deployment through to end of Hypercare period.

**About the role**

The role will be with the Deployment Assurance team, based out of Kinaxis HQ in Ottawa. As a team with a continuous improvement focus, we continuously assess and update our process and resources. This role will be instrumental in documenting and socializing these changes among both internal Kinaxis teams, and external Partner teams.

**This is a 12-month position, starting January 2025.**

About the role:
**What you will do**:

- Maintain and update Deployment Assurance processes and partner facing Knowledge based content.
- Work closely with other Kinaxis teams to understand their process, impacts and interactions with the Deployment Assurance team.
- Work as part of a dynamic team, with a strong focus on continuous improvement and lean princi-pals.
- Regularly report to Deployment Assurance Manager on progress, issues etc.
- Provide input via Continuous Improvement process to contribute to overall growth and develop-ment of team evolution.

**What we are looking for**:

- A university degree or final year in your studies in a relevant discipline such as Business, Project Management, Change Management
- A passion for working in Partner facing roles with great interpersonal skills.
- Work well in a team environment and can work effectively with people at all levels in an organization.
- Excellent ability to communicate complex ideas effectively in English, both verbally and in writing
- Eagerness to understand the Deployment Assurance process and manage change for both internal Kinaxis and external Partner stakeholders.
- A willingness to take on other tasks as required

**Things that would definitely help**:

- Change Management/Project Management skills.
- Understanding of Software development lifecycle
- Working knowledge of Microsoft suite of tools (MS Office, SharePoint Online, MS Teams, MS Outlook)
- Atlassian Jira/Confluence experience
- Good sense of humor is a bonus

**#Coop, **#Internship, #Intern,** **#LI-KM1**

Why join Kinaxis?:
**Work With Impact**: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

**Work with Fortune 500 Brands**: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.

**Social Responsibility at Kinaxis**: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
- People matter_ at Kinaxis and these are some of the perks and benefits we created for our team:

- Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and career development
- Recognition programs and referral rewards
- Hackathons

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