Specialist, Connected Car

2 weeks ago


Mississauga, Canada KIA Motors Full time

**Description**

***
***
**Reporting to the Manager, Connected Car, the Specialist, Connected Car oversees both operations and QA of Kia Connect (and related services). Specialist, Connected Car ensures KCA’s Connected Car offering meets the needs of today’s customers while building the foundation to support future / digital business models.
- **Responsibilities**

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**- Drive reporting and analytics for greater transparency and planning accuracy
- Execute and lead troubleshooting by identifying the root cause of an issue /incident found in the testing and production environment
- Oversee testing and trials (UAT) of new features and services
- On-going development to further enhance current Smart Phone App and Customer Web Portal.
- Manage CCS budgets and expenditures
- Maintain industry expertise on full scope of current and future connected car services (competitive, outside industries, etc.) to advocate for the creation and implementation of expanded Connected Car features and services

**Skills / Knowledge / Experience / Education Required**

***
**- 3+ years direct automotive experience; preferably in the area of product planning or connected car
- University degree in a related discipline preferred
- Excellent Project Management skills and ability to meet tight deadlines
- Budget management experience
- Excellent organizational skills with superior attention to detail
- Strong communication skills (both written and verbal) - the ability to “think complexly; speak simply”
- Proficiency using Microsoft Office (Word, Excel PowerPoint & Outlook)

***

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Kia Canada Inc. is an equal opportunity employer who provides an inclusive and accessible environment for everyone. As such, we will accommodate disabilities during the selection process and we will work with you to meet your needs.


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