Application Support Specialist I

2 weeks ago

Toronto, Canada Corus Entertainment Full time

Are you creative, dynamic and passionate? Do you like to think outside of the box and find new ways to achieve your goals? Corus Entertainment has an exciting opportunity for you. If you have a passion for excellence, and would like to work for Corus Entertainment, we encourage you to apply.

**Division**: Information Technology

**Work Status**: Temporary Contract (until August 31, 2023)

**Location**: Toronto, ON (Corus Quay). Option for combination of onsite and remote/work from home.

About the Role

**You’ll be working on things like**:

- Regularly monitoring Broadcast Systems servers to ensure optimal operation, including but not limited to:
1. Monitoring of automated job and recovery operations
2. System performance & health
- Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration
- Promptly informing clients of critical issues and provide regular updates on progress and resolution details
- Working collaboratively with IT colleagues in Service Desk, Security, Infrastructure, Networking and Database Administration to resolve issues and implement solutions

About You

If you have the following we want to hear from you

**Skills**:

- Data Analysis fundamentals, including advanced knowledge SQL query-writing
- Knowledge of on-premise and cloud computing fundamentals, including AWS, Google, Azure, Windows Server and Linux
- Familiarity with key service and delivery frameworks, especially:

- ITIL
- Agile and Scrum
- DevOps
- Excellent written and verbal communications
- Excellent organizational skills with the ability to multi-task and deal with shifting priorities
- Nice to have: Scripting skills, especially Python and SQL.

**Experience**:

- You have a high degree of IT systems knowledge, business functions, are an impressive communicator, and are obsessive about optimizing processes and creating high-performing teams.
- Minimum of 5 years working in Information Technology
- Post-secondary degree or diploma
- Must have experience in an enterprise Windows-based environment
- Experience with the Media industry is an asset
- Experience in supporting Broadcast Systems (S4M, WideOrbit, MS Dynamics, others) is an asset
- Experience following ITIL standards, such as Incident Response and Change Management
- Solid track record of going above-and-beyond to deliver new ideas and initiatives and proactively solving technical and business problems
- A “people person”
- Enthusiastic and proactive
- A positive team player, “can-do” attitude and customer-focused approach that will enable the incumbent to deal with challenging situations with integrity, empathy, and sincerity
- Analytical thinker and planner
- Self-starter with a desire to learn and contribute

Why Corus?

Corus is a driving force in the media industry with a diverse portfolio of strong brands that entertain and inform audiences through great storytelling and compelling content, reaching millions of people around the world every day.

We have a passionate drive to connect with the world around us: to express, to share, to be part of people's lives. Walk around our offices, our stations, our studios across the country and you'll feel it. You'll see it in action.

You'll see it in the open communication and the approachability of our people. You'll see it in our care for quality work and the interest in new, creative solutions. You'll see it in how we work with external partners, and how we care about our communities. These are all core to the values we commit to living each and every day - Win Together, Think Beyond, Make It Happen, Learn Every Day, Show We Care. Our values describe what makes us, and our workplace pretty unique - and amazing.

Corus is also committed to providing accommodations throughout the interview and employment process. If you require an accommodation, we will work with you to meet your needs.

How to Apply
- No phone calls please. Only those selected for an interview will be contacted.

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