![C3Techs INC](https://media.trabajo.org/img/noimg.jpg)
Level 2 Support Technician
3 months ago
**IT Technician Level 2**
**Who you are**
An experienced level 2 IT technician, driven to tackle advanced user and network issues. Use the power of deductive reasoning and other resources to solve complex problems. In-depth knowledge of technical concepts along with the ability to explain it to non-technical people.
**What’s in it for **_**you**_
We want you to view your time with us as an investment in your future that pays dividends along the way. Invest time to add some rich experience by finding smart solutions to complex IT problems.
Other benefits:
- Competitive wages
- Flexible work schedules
- Opportunities for growth and promotion
**A typical day at C3Techs**
- **A helping hand**:assist level 1 technicians to resolve network issues quickly
- **Be the bridge**:act as a link between level 1 and level 3 technicians to enable effective collaboration
- **Educate clients**: break down complex technical concepts for non-technical folks
- **Take action**: analyze documents created by level 1 technician for accurate decision making
- **Multi-tasker**: perform other related duties to accomplish team goals
**What you need to have**
- Bachelor’s degree or equivalent
- Linux command-line skills and shell scripting and/or programming
- Experience in customization of Windows and/or Linux operating systems
- Experience with firewalls and security related issues
- Experience with database related technology and administration SQL server
- Architectural understanding and troubleshooting various available clustering modes and concepts with SQL
**Experience**:5 years
**Salary**: $18.00-$28.00 per hour
**Benefits**:
- Casual dress
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Arthur, ON N0G 1A0: reliably commute or plan to relocate before starting work (required)
**Experience**:
- IT support: 5 years (required)
Licence/Certification:
- CompTIA Network+ (preferred)
- CompTIA Server+ (preferred)
- CompTIA Security+ (preferred)
- Driving Licence (required)
Work Location: In person
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