Resettlement Case Worker

3 weeks ago

Vancouver, Canada MOSAIC Full time

**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.**

**WHY YOU SHOULD WORK WITH US**:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

**JOIN OUR TEAM**

We are looking for a motivated **Resettlement Case Worker** to join our **Private Refugee Sponsorship Program - Afghan Response Initiative** team This position will be based at our Vancouver location.

**BACKGROUND**:
MOSAIC is a Sponsorship Agreement Holder (SAH) with the Canadian Government, supporting refugees to resettle to Canada through Canada’s Private Sponsorship of Refugees (PSR) Program. Since 2017, MOSAIC has been involved with the private sponsorship of hundreds of refugees in need of resettlement, and our exceptional work has been recognized by the United Nations Refugee Agency and government bodies in Canada and abroad.

**POSITION FUNCTION**:
The Resettlement Case Worker will provide necessary support in carrying out this important work. This will include but is not limited to:

- Scheduling preliminary interviews with prospective co-sponsors
- Tracking receipt of documents and following up with co-sponsors regarding missing documents and information
- Assisting with the delivery of co-sponsor training sessions
- Scheduling and conducting post-arrival check-in meetings with the newcomers and co-sponsors

**QUALIFICATIONS**:

- Bachelor’s Degree or equivalent combination of education/experience will be accepted
- Demonstrated experience and/or detailed knowledge of Canada’s Private Sponsorship of Refugees Program
- Strong cross-cultural communication skills; experience working with people from diverse backgrounds
- Strong understanding of confidentiality and privacy of client information
- Empathetic, respectful and discrete; remains tactful and patient during stressful situations
- Demonstrates awareness of clear boundaries, conflict resolution abilities, and trauma informed care
- Highly organized with meticulous attention to detail
- Strong time-management, multi-tasking, and problem-solving abilities
- Flexible and adaptable with ability to work independently and as part of a team
- The ability to speak, read and write in fluent English; a secondary language will be considered an asset (in particular, Farsi or Pashto)
- Proficiency with Microsoft Office (in particular, advanced Excel skills)
- Ability to operate standard office equipment
- Current and satisfactory Criminal Record Check

**HOURS**:
**35 hours per week. **Please note, this is a limited term position until March 31st, 2025.**

**BENEFITS**:

- A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week_.

**DEADLINE**:June 14, 2024

**IMPORTANT NOTES**:

- Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
- We are committed to

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