Administrative Assistant Ii, Community Mental Health

2 months ago

Halifax, Canada IWK Health Centre Full time

**Company** : IWK Health**:
**Req ID**:147258
**Department/Program**:Dartmouth Community Mental Health, Mental Health & Addictions Program
**Location**: Dartmouth
**Type of Employment**:Temporary Hourly FT long-assignment (100% FTE) until February 19, 2024 x 1 position(s)
**Start Date**: ASAP
**Union Status**: NSGEU Off&Cler, Admin Professionals Bargaining Unit
**Compensation**: $20.3648**:

- **$23.1417 /hour
**Closing Date**: January 04, 2023 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

**The Opportunity**:
Reporting to the Manager, Community Mental Health, Mental Health & Addictions, the Administrative Assistant provides high quality administrative and organizational support to staff and other Team/Department members as assigned. Duties include but are not limited to:

- Booking/coordinating clinics, scheduling clinic appointments, which may involve collaborating with other services/clinics; distributing patient appointment letters/notification.
- Maintaining and organizing multiple clinician schedules using Outlook.
- Attending meetings, taking, producing and distributing minutes, as required.
- Answering telephone calls, relaying messages and referring calls with follow up as appropriate.
- Preparing/typing/editing clinical reports, managing all correspondence, photocopying and distributing accordingly.
- Maintaining team communications. Actively participating and troubleshooting problems.
- Setting up monthly education sessions and other meetings as requested using Skype for Business.
- Coordinating telehealth or MEDEO for clinical appointments.
- Completing correspondence and records for computerized electronic charts.
- Entering computerized medical billing utilizing practimax.
- Word processing and database entry.
- Participating in ambulatory care team discussions as required, offering input and energy into efforts at improving clinic efficiency and functioning.

**Hours of Work**:
Mon - Fri 8:00 - 4:00 OR 8:30 - 4:30 OR 9:00 - 5:00

**Your Qualifications**:

- Minimum of a High School Diploma or G.E.D. required.
- Graduate of a recognized Office Administration Program required.
- Minimum 6 months related administrative experience required. Three (3) years is preferred.
- A combination of equivalent education and experience may be considered.
- Successful completion of a medical terminology course required.
- Demonstrated strong time management, analytical, and problem-solving skills required.
- Demonstrated high regard for quality, accuracy, and attention to detail required.
- Demonstrated excellent organizational skills, strong communication (verbal & written) and interpersonal skills required.
- Demonstrated ability to prioritize workload demands required.
- Proven ability to act decisively and to exercise a high degree of initiative and self-motivation is required.
- Demonstrated ability to work well with others and in a collaborative, inter-professional team required.
- Demonstrated flexibility to meet workload demands required.
- Excellent judgment and discretion in handling confidential and/or sensitive information required.
- Functions effectively in a stressful environment with multiple deadlines and concurrent activities required.
- Experience with Community Wide Scheduling and surgical booking an asset.
- Previous dictaphone experience an asset.
- Competency in other languages an asset

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials. Additionally, as per Nova Scot

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