Business Technician

6 months ago

Courtenay, Canada Rogers Communications Full time

At Rogers, we put our customers first in everything we do We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we’re passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:
**Who we’re looking for**

We are looking for a Business Technician - for our Courtney, BC Team

Are you up for the challenge and the fun? If so, consider the following opportunity:
**What’s in it for you?**

We believe in investing in our people and helping them reach their potential as valuable members of our team.
- Compensation for this role is based on a piecework model, providing you with autonomy over your earnings.
- Enjoy discounts up to 50% off Blue Jays tickets, Rogers, and Fido Services, 25% off TSC (Today s Shopping Choice) (Today s Shopping Choice) items, and 20% discount on all wireless accessories sold in Rogers Stores.
- Health & Dental Benefits, Pension plan and Stock Matching options
- Growth & Development opportunities to grow in Field Operations
- Receive mentorship from NCC, HE and other roles outside Tech Ops
- Work for an organization committed to environmental protection.
- We are an organization with a strong commitment to diversity and inclusion with employee resource groups supporting equity - including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.

**What you'll do**:

- Perform connections and the installation of Internet, cable television, Digital Cable Terminals (DCT), Digital Phone Terminal’s (DPTs) and home entertainment equipment.
- Install Switches, Routers and WIFI Access Points.
- Respond and resolve customer issues arising from the installation and operation of Shaw High-Speed Internet, Digital Phone and/or cable services.
- Contribute to the growth of all Shaw products and services through promotion and sale of our products.
- Respond to customer reported service problems involving analog, phone and digitally delivered services.
- Detect, diagnose and correct issues affecting the services of our customers in a safe and controlled manner.
- Operate and be skilled in test equipment related to the maintenance of 2-way coaxial and fiber systems including system analyzers, field strength meters and leakage monitors.
- Work with other technical staff to ensure the resolution of customer issues in an effective and timely manner.
- Maintain accurate system records and documentation for all work orders.
- Ensure vehicle, test equipment and tools are maintained in excellent condition.
- Promote a positive image of Shaw products and services while providing exceptional customer service.
- Have a basic networking background.
- Various other duties as needed.

**What you bring**:

- Experience in cable television service or post-secondary education in Telecommunications.
- Advance PC hardware and software diagnostic skills.
- A+ Certification and experience with RF cabling are considered assets.
- Knowledge of cable television and the associated technical and safety standards.
- Goal oriented and motivated with the ability to work well independently.
- Able to perform all aspects of the job including (but not limited to) Climbing a ladder of up to 40ft, working in confined space, working in inclement weather conditions, lifting up to 100lbs and the safe operation of hand tools.
- Maintain a valid driver’s license and must provide a driver’s abstract annually.
- Learn and adhere to all applicable Health & Safety regulations.
- Team player with excellent communication skills both written and verbal.
- Ability to work various shifts including weekends, evenings and holidays.
- A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1591 McPhee Avenue (7852), Courtenay, BC
Travel Requirements: Up to 25%
Posting Category/Function: Field Operations & Installation
Requisition ID: 308296

Posting Notes: Customer Experience

  • Accounting Technician

    2 months ago

    Courtenay, Canada Nicole Cahoon Inc, Chartered Professional Accountant Full time

    Accounting Technician - CPA Firm We are currently hiring an experienced accounting technician to join our team. We are looking for someone who is known for their strong technical skills, their dedication to completing tasks in a timely manner and their high regard for thoroughness and detail. This person must be confident in their ability and enjoy working...

  • Collision Repair Technician

    6 months ago

    Courtenay, Canada CSN~Reliable Auto Body Full time

    _Collision Repair Technician _ CSN Reliable Auto Body is looking for a skilled, collision repair technician to join our busy ICBC Accredited, and Private Insurance DRP Collision Repair Shop. Located in the beautiful Comox Valley, locally owned and operated, we are the leading collision repair facility in the Comox Valley. Our focus on adaptive lean...

  • Digital Technician

    6 months ago

    Courtenay, Canada Island Dentures Full time

    Island Dentures has been providing quality denture services on Vancouver Island for almost 30 years. With two locations, in Courtenay, and our inaugural office Port Alberni. Our qualified staff and professionals are committed to providing high quality of denture care. We provide personalized and affordable denture services including Premium Precision...

  • Technician/clerical

    2 months ago

    Courtenay, Canada West Coast Ophthalmology Full time

    Overview: We are seeking a permanent part time (with potential for full time hours) technician/MOA for our busy ophthalmology practice. We offer competitive wages based on experience, dental and extended health benefits, scrub uniform allowance and equipment training. - is friendly and compassionate - reliable and eager to be part of a great team - has...

  • Real Estate Technician

    2 weeks ago

    Courtenay, Canada City of Courtenay Full time

    **Competition Number**: 24110 **Job Title**: Real Estate Technician **Department**: Financial Services **Employment Type**: Full-Time Union **Salary**: $39.15 per hour **Posted Date**: November 7, 2024, 12:00 am **Closing Date**: November 24, 2024, 11:30 pm **Last Modified**: November 7, 2024, 3:57 pm **Posting**: Open **Status**: -...

  • Apprentice Technician

    5 months ago

    Courtenay, Canada Steve Marshall Group Full time

    **COURTENAY NISSAN is looking for an Apprentice Technician to join our team in our busy dealership. As part of our team, you will learn, grow and thrive as we support your career development.** **Responsibilities**: - Tire changes - Oil changes - Mounting and Balancing Tires - Review all repairs with Service Advisor or Senior Mechanic - Follow all health...

  • Apprentice Technician

    5 months ago

    Courtenay, Canada Steve Marshall Group Full time

    **COURTENAY NISSAN is looking for an Apprentice Technician to join our team in our busy dealership. As part of our team, you will learn, grow and thrive as we support your career development.** **Responsibilities**: - Tire changes - Oil changes - Mounting and Balancing Tires - Review all repairs with Service Advisor or Senior Mechanic - Follow all health...

  • Security Alarm Technician

    2 months ago

    Courtenay, Canada Blanchard Security Full time

    Blanchard Security is a name islanders can trust with service they can count on. Real Security and Real Service. Blanchard Security has local offices in Parksville and Campbell River serving central and Northern Vancouver Island. We are always looking for great people. We currently have an opening for a Security Alarm Technician, experienced within our...

  • Commercial Tire Technician

    5 months ago

    Courtenay, Canada Kal Tire Full time

    Kal Tire is seeking a Commercial Tire Technician to join our busy team in Courtenay BC. As a new team member, you’ll perform front shop service, off-site fleet service and roadside assistance while using your exceptional customer service skills. This role is for the Kal Tire Store located at** **2215 CLIFFE AVE** **COURTENAY** **BC** **V9N 2L5** **We...

  • Asset Management Business Analyst

    4 weeks ago

    Courtenay, Canada City of Courtenay Full time

    **Competition Number**: 24108 **Job Title**: Asset Management Business Analyst **Department**: Infrastructure and Environmental Engineering Department **Employment Type**: Full-Time Union **Salary**: The current hourly wage rate is $44.56 based on a 35-hour work week. **Posted Date**: October 29, 2024, 12:00 am **Closing Date**: November 24, 2024,...

  • Geotechnical Materials Testing Technician

    5 months ago

    Courtenay, Canada Lewkowich Engineering Associates Ltd. Full time

    Geotechnical Materials Testing Technician - Geotechnical Engineering Company in Courtenay, BC _ **Who We Are** Lewkowich Engineering Associates Ltd. (LEA) is a professional engineering services firm, established locally in 1994. LEA provides geotechnical engineering, materials testing, and hazardous building materials testing services to Vancouver Island,...

  • Autobody Collision Repair Technician

    4 months ago

    Courtenay, Canada CSN Collision Full time

    About:CSN Reliable are located in the beautiful Comox Valley on Vancouver Island and has been Comox Valley’s top choice for automotive collision repairs for over seventy years.CSN Reliable Auto Body is looking for a skilled, collision repair technician to join their busy ICBC Accredited, and Private Insurance DRP Collision Repair Shop. They are currently...

  • Abatement Technician

    5 months ago

    Courtenay, Canada Kinetic Construction Full time

    Kinetic Environmental Ltd. (Kinetic) **Relationships, Passion Continuous, Improvement** Our core values are a desire to build enduring **Relationships**, a **Passion** for our business, and an endeavor for **Continuous Improvement** in all we do. We focus on teamwork, trust and, most importantly, respect for people. Our people are the most important...

  • Shop Foreman

    5 months ago

    Courtenay, Canada Steve Marshall Group Full time

    **Titanium Ford is hiring for a passionate automotive professional as our new Shop Foreman. We are a busy established Ford Dealership in Surrey, BC. Preference given to dealer (especially Ford specialty) experience and training.** **Responsibilities**: - Directly responsible for shop productivity, motivating technicians, and assisting where needed with...

  • Sales and Service Coordinator

    4 weeks ago

    Courtenay, British Columbia, Canada Motion Full time

    About the Role:We are seeking a highly organized and detail-oriented Sales and Service Administrator to join our team in Courtenay, BC. As a key member of our team, you will provide exceptional support to our Mobility and Accessibility Consultants/Technicians, ensuring seamless customer experiences for our valued clients, families, and community healthcare...

  • Administrative Support Professional

    6 days ago

    Courtenay, British Columbia, Canada Motion Full time

    About MotionAs a leading full-service mobility and accessibility solutions provider, Motion has served communities across Canada for over 35 years through its network of locations. The company is committed to delivering solutions that make life accessible for everyone.The RoleWe are seeking a responsive and problem-solving Administrative Support Professional...

  • Teleoptometrist

    6 months ago

    Courtenay, Canada Specsavers Full time

    Teleoptometrist - Remote opportunity Caring for the communities in Courtenay At Specsavers, we’ve been driven by our purpose of changing lives through better sight for over 35 years. We’re the world’s largest, privately-owned optical retailer serving 41 million customers in over 2,700 businesses in 11 countries. But we’re not just impressive...

  • Pharmacy Manager Leader

    1 week ago

    Courtenay, British Columbia, Canada Rexall Pharmacies (BC) ULC Full time

    About the RoleWe are seeking an experienced Pharmacy Manager to lead our team at Rexall Pharmacies (BC) ULC. The successful candidate will have a strong background in pharmacy management and a passion for delivering exceptional customer service.Key ResponsibilitiesLead and manage a team of pharmacists and technicians to provide excellent patient care and...

  • Pharmacist

    1 month ago

    Courtenay, British Columbia, Canada Loblaw Companies Limited Full time

    Unlock Your Potential in Pharmacy At Loblaw Companies Limited, we're committed to helping Canadians live life well. As a Staff Pharmacist, you'll play a vital role in delivering exceptional customer experiences and driving business growth in our pharmacies. As a key member of our pharmacy team, you'll be responsible for receiving, preparing, and...

  • Sales & Service Coordinator

    4 weeks ago

    Courtenay, British Columbia, Canada Motion Full time

    About the Role:We are seeking a highly organized and detail-oriented Sales & Service Administrator to join our team in Courtenay, BC. As a key member of our team, you will provide exceptional support to our Mobility & Accessibility Consultants/Technicians, ensuring seamless customer experiences for our valued clients, families, and community healthcare...