Test Center Manager

2 months ago


Montréal, Canada Pearson Inc. Full time

Pearson VUE est une entreprise de Pearson, la première société d'apprentissage au monde avec une portée mondiale et des entreprises leaders sur le marché. Pearson est cotée sur les bourses de Londres et de New York (UK : PSON ; NYSE : PSO).

Pearson VUE offre un environnement idéal pour démarrer ou développer votre carrière. Nous recrutons actuellement un gestionnaire de centre de test à temps partiel pour rejoindre notre équipe à **Montréal, QC.**

**L'entretien initial se déroulera en anglais mais l'entretien final se déroulera en français**

**Le salaire de 23.38 départ est horaire.**

Responsabilités

60 % des tâches quotidiennes relèvent des responsabilités de l'administrateur de test:
Effectue les procédures d'ouverture et de fermeture du site à temps.
Comprend toutes les procédures de test.
Maintient un environnement de test sécurisé.
Communique avec le support technique interne pour enquêter et résoudre les problèmes techniques.
Adhère strictement aux politiques de l’entreprise en faisant preuve d’un jugement attentif.
Responsable du maintien d'un centre de test professionnel et propre avec des tâches d'entretien ménager légères.
Arrivez à l’heure pour tous les quarts de travail prévus.
Autres tâches assignées.

40% des tâches quotidiennes relèvent des responsabilités du Test Center Manager:
Le responsable du centre de test est le responsable sur site d'une petite équipe d'employés de l'administrateur de test.
Dotation en personnel/embauche/rétention/résolution des conflits/planification du site.
Forme, développe et coache le personnel.
Premier contact pour les problèmes d'installation.
Capacité à effectuer plusieurs tâches à la fois.

Exigences en matière d'horaires

Il s'agit d'un poste strictement à temps partiel et le restera, **20 à 30 heures par semaine**, avec possibilité de travailler plus longtemps si nécessaire

Les horaires sont disponibles au moins deux semaines à l'avance.

Exigences de qualifications:
- Expérience d'au moins 1 an en service client souhaitée.
- Expérience de supervision d'un an dans le service à la clientèle préférée.
- Un diplôme d'études secondaires ou un diplôme d'études secondaires est requis.
- Baccalauréat ou expérience commerciale équivalente préférée.
- Des compétences en direction d'équipe et en formation, ainsi qu'une exposition à un environnement de test sont fortement préférées.
- De solides compétences en communication et en service à la clientèle sont indispensables, avec une attention ciblée et une interaction modérée.
- Doit être flexible dans les heures et les jours de travail.
- Capacité à accomplir toutes les tâches de manière rapide et efficace, et à gérer une quantité raisonnable de stress.
- Capacité à utiliser un ordinateur, un fax et un téléphone.
- Doit être capable de travailler dans un environnement calme et concentré et d'entendre les mots prononcés avec des voix douces.
- Capacité à soulever jusqu'à 20 lb à l'occasion.
- Doit être capable de rester assis pendant de longues périodes.
- Doit être capable de se pencher, de se baisser et de se soulever à partir d’une position courbée.
- Doit être capable de voir de petits détails à distance.
- Possibilité de voir clairement les noms sur les cartes d'identité et sur l'écran de l'ordinateur
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). Responsibilities Expand your career at Pearson VUE in our entry level Test Center Manager position for our **Montreal, QC** location. You will utilize your communication and customer skills with external customers while also working to select new Test Administrators, provide job coaching, and fair performance appraisals to current employees.

**The initial interview will take place in English but the final interview will take place in French**

**Starting pay is $23.38 per hour.**

**SCHEDULE REQUIREMENTS**:

- This is strictly a part-time position and will remain as such.
- Ability to work **20 to 30 hours per week** with an expectation to work more hours as needed.
- Employees must be available to work various shifts **between the hours of 7am to 10pmvarious shifts as scheduled, any day Monday through Friday.**:

- Ability to work approximately **2-3 Saturdays per month from 7am to 10pm.**:

- Available to address operational problems when not at test center.
- Willing to travel 3 times in a year for Temporary Testing across Canada.

60% of daily tasks are Test Administrator responsibilities:

- Performs on-time site opening and closing procedures.
- Unders


  • Test Center Manager

    2 months ago


    Montréal, Canada Pearson Inc. Full time

    Pearson VUE is a business of Pearson, the world's leading learning company with global reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). **Responsibilities**: Expand your career at Pearson VUE in our **entry-level Test Center Manage**r position for our **Montreal, QC...

  • Test Center Manager

    1 week ago


    Montréal, Canada Pearson Full time

    Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). Responsibilities Expand your career at Pearson VUE in our entry level Test Center Manager position for our **Montreal, QC** location. You will...

  • Test Center Manager

    1 week ago


    Montréal, Canada Pearson Full time

    Pearson VUE est une entreprise de Pearson, la première société d'apprentissage au monde avec une portée mondiale et des entreprises leaders sur le marché. Pearson est cotée sur les bourses de Londres et de New York (UK: PSON; NYSE: PSO). Pearson VUE offre un environnement idéal pour commencer ou faire progresser votre carrière. Nous recrutons...


  • Montréal, Canada Google Full time

    **Minimum qualifications**: - Bachelor's degree in a technical field or equivalent practical experience. - 5 years of experience with managing technical teams, vendor or contract management, and service delivery. - 5 years of experience in computing infrastructure, networking, operating systems, or hardware. **Preferred qualifications**: - Experience...


  • Montréal, Canada GATX Full time

    **OUR COMPANY**: GATX Corporation, founded in 1898, is the leading global railcar lessor. Our competitive advantage is our full-service leasing business model, including a world-class railcar maintenance network. One of 8 maintenance facilities across North America, our Montreal Service Center provides a full array of services, including repairing,...


  • Montréal, Canada GATX Full time

    **OUR COMPANY**: GATX Corporation, founded in 1898, is the leading global railcar lessor. Our competitive advantage is our full-service leasing business model, including a world-class railcar maintenance network. One of 8 maintenance facilities across North America, our Montreal Service Center provides a full array of services, including repairing,...


  • Montréal, QC, Canada Test Dev Tools Full time

    The Testing Consultancy (TTC) is a global specialist software testing company with a focus on helping organizations transform the way they deliver quality software. We have broad capabilities across a wide range of testing areas that enable our clients to increase the speed and quality of software development while reducing risk and cost. The primary...


  • Montréal, Canada Fed Supply Full time

    Hello ! I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your world. Hello ! I'm Anissa, Recruitment...


  • Montréal, Canada Fed Supply Full time

    Hello ! I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your world. Hello ! I'm Anissa, Recruitment...


  • Montréal, QC, Canada Test Dev Tools Full time

    About TTC The Testing Consultancy (TTC) is a global specialist software testing company with a focus on helping organizations transform the way they deliver quality software. We have broad capabilities across a wide range of testing areas that enable our clients to increase the speed and quality of software development while reducing risk and cost. ...


  • Montréal, Canada GATX Full time

    **WHO WE ARE**: Established on 1898, GATX is the leading global provider of railcar leasing and service to customers throughout North America, Europe, and India. Through Trifleet, we own, lease, and manage a global fleet of tank containers. Jointly with Rolls-Royce plc, we also own one of the largest aircraft spare engine leasing portfolios in the world....

  • Test Manager

    2 months ago


    Montréal, Canada Xomegait Full time

    **Experience 10 - 15 years exp**. **Job summary**: - Must have bilingual testing experience - Fluent in English and French. - Minimum 4+ years of experience in QA Manager/Test Program Manager Role along with experience in relationship enhancement with customer. - Must have experience in French language and working experience with French speaking...


  • Montréal, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Montréal, Canada Altasciences Full time

    Altasciences is a forward-thinking, mid-size contract research organization offering pharmaceutical and biotechnology companies a proven, flexible approach to preclinical and clinical pharmacology studies, including formulation, manufacturing and analytical services. For over 25 years, Altasciences has been partnering with sponsors to help support educated,...


  • Montréal, Canada Altasciences Full time

    Altasciences is a forward-thinking, mid-size contract research organization offering pharmaceutical and biotechnology companies a proven, flexible approach to preclinical and clinical pharmacology studies, including formulation, manufacturing and analytical services. For over 25 years, Altasciences has been partnering with sponsors to help support educated,...

  • Call Center Management

    2 months ago


    Montréal, Canada Ad Hoc Research Full time

    **SUPERVISOR - TEAM LEAD - MANAGER**: **WHAT’S IN IT FOR YOU**: - A flexible hybrid schedule (includes evenings and weekends) - A central office location (parking available and close to subway station) - A competitive salary - A collusive, supportive and friendly team - A professional, open and collaborative environment - An amazing opportunity to develop...


  • Montréal, Canada Google Full time

    **Minimum qualifications**: - Diploma of College Studies in Computer Science or Electronics, or equivalent practical experience. - Experience with hardware and operating systems (e.g., Linux), and networking protocols. - Experience in network administration, and with light coding or scripting.- Ability to communicate in English and French fluently to...

  • Call Center Agent

    2 months ago


    Montréal, Canada CTConsultants Full time

    **CTC007113 - Call Center Agent**: **Secteur industriel: Communications**: **Type d'emploi: Contract**: **Durée: Six months**: **Mode de travail: Mixed**: **Description**: IMPORTANT Allowed locations? Montreal Bilingual required? Yes Is remote work available? Hybrid (Tuesday to Saturday 9am-5pm EST) What are the top three functions of this role? (Top...

  • 24 na Center Manager

    2 weeks ago


    Montréal, Canada Embassy Summer Full time

    **Join our winning team of global superstars in summer 2024** Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn either English or French whilst immersing themselves in the local culture and...


  • Montréal, Canada Canadian National Railway Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...