Inventory Resolution Coordinator

3 weeks ago


Niagara Falls, Canada Simply Beautiful Event Décor Inc. Full time

**About Us**:
Simply Beautiful Event Décor Inc. is a luxury tabletop, linen and event rental company located in picturesque Niagara-on-the-Lake. With over 15 years in the wedding and events industry, we bring our love of all things pretty and knowledge to each event. With a passion for providing a memorable and seamless experience, our team continuously strives to provide an unmatched level of service for our clients from the initial meeting to post event fulfillment.

**About You**:

- Provides a luxury customer service experience
- Excellent oral and written communication
- Strong problem solving skills
- Works well and efficiently alone and as a team
- Has a passion for organization and keen eye to detail
- Can work well under pressure and within tight timelines

**Responsibilities**:

- Providing outstanding customer service with each client interaction and handling inquiries and issues in a professional and timely manner
- Reaching out to clients to ensure rental orders are returned
- Resolving post event missing products
- Inventory Recovery
- adjusting items in our inventory software
- Contacting clients with any post event missing items and invoicing

**Qualifications**:

- Post secondary degree in Business Administration is preferred
- Minimum of 4 years experience working in a customer service position
- Event industry experience is an asset
- Proficient in Outlook, Microsoft Office and similar platforms
- Weekend availability required

We kindly ask that a formal cover letter and resume is provided for review.

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: From $20.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 4 years (required)

**Language**:

- English (required)

Work Location: One location

Application deadline: 2023-03-20
Expected start date: 2023-04-12


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