Inventory Resolution Coordinator
3 weeks ago
**About Us**:
Simply Beautiful Event Décor Inc. is a luxury tabletop, linen and event rental company located in picturesque Niagara-on-the-Lake. With over 15 years in the wedding and events industry, we bring our love of all things pretty and knowledge to each event. With a passion for providing a memorable and seamless experience, our team continuously strives to provide an unmatched level of service for our clients from the initial meeting to post event fulfillment.
**About You**:
- Provides a luxury customer service experience
- Excellent oral and written communication
- Strong problem solving skills
- Works well and efficiently alone and as a team
- Has a passion for organization and keen eye to detail
- Can work well under pressure and within tight timelines
**Responsibilities**:
- Providing outstanding customer service with each client interaction and handling inquiries and issues in a professional and timely manner
- Reaching out to clients to ensure rental orders are returned
- Resolving post event missing products
- Inventory Recovery
- adjusting items in our inventory software
- Contacting clients with any post event missing items and invoicing
**Qualifications**:
- Post secondary degree in Business Administration is preferred
- Minimum of 4 years experience working in a customer service position
- Event industry experience is an asset
- Proficient in Outlook, Microsoft Office and similar platforms
- Weekend availability required
We kindly ask that a formal cover letter and resume is provided for review.
**Job Type**: Part-time
Part-time hours: 24 per week
**Salary**: From $20.00 per hour
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Customer service: 4 years (required)
**Language**:
- English (required)
Work Location: One location
Application deadline: 2023-03-20
Expected start date: 2023-04-12
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