Billing and Contract Management Specialist

2 weeks ago

Orangeville, Canada FULLY MANAGED INC Full time

**About Fully Managed**

Fully Managed is a leader in digital business transformation and managed services. As a ServiceNow Elite partner, we enable organizations to navigate and excel in the digital-first work world. Our mission is #CreatingPeaceOfMind through better IT, customer and employee experiences to make work flow We eat, sleep, and breathe our core five values:

- Fanatical Service
- Absolute Accountability
- Inspiring our People
- Passion for Innovation
- Monomaniacal about Process

We are a team, a family, and a group of world class collaborators who also have A LOT of fun together.

**Who are you, Fully Managed?**

We’re a fast-paced IT solutions and services company that has a “Get ’er done” attitude which links our passion for achieving our core purpose of #CreatingPeaceOfMind for everyone. We eat, sleep, and breathe our core five values of:

- Fanatical Service
- Absolute Accountability
- Inspiring our People
- Passion for Innovation
- Monomaniacal about Process

We are a team, a family, and a group of world class collaborators that have each other’s backs. We also have A LOT of fun together.
- ** Tell me more about this opportunity**

You're a rising superstar. You want to learn as much as you can. You ask thoughtful questions every chance you get. You want guidance to grow professionally. You want to PROVE yourself. Were you nodding vigorously to those statements? If yes, keep reading

This opportunity, NOT job (here at Fully Managed we believe in careers and growth and not just ordinary, mundane employment), will feed the hunger that you have bubbling inside of you. We'll give you the freedom to tackle the IT things you do know and help you build your knowledge for the IT things that you don't know. As we ALWAYS say, we can teach technology, but you need to meet us with your determination.

Outside of this opportunity, we'll even assist you with your daily life through comprehensive benefits and generous subsidies because we know that in life, everyone needs some support.

**Key areas of responsibility**:
The Billing Specialist & Contract Administration Specialist supports the company sales and administration department through assisting with contracts and billings of all customers.
- In conjunction with the Director, Procurement and Billing, manage the Centralized Customer Contract Management for all divisions/locations;
- Responsible for Centralized Recurring Billing for all divisions/locations;
- Responsible for Centralized Project Billing for all divisions/locations;
- In conjunction with the Director, Procurement and Billing, bill for all Centralized Month End Service for all divisions/locations;
- Respond to Customer Invoice Inquiries;
- Create Professional Services Projects in NetSuite;
- In conjunction with the Director, Procurement and Billing bill customers for third party contractor work; and
- Other duties as assigned by the Director, Procurement and Billing.

**Skill and knowledge requirements**

We’re flexible but these are a must:

- College diploma in a relevant discipline
- Ability to follow procedures and processes
- Maintain confidentiality related to financial information
- Excellent interpersonal skills
- Effective verbal, listening written communication skills
- Attention to detail and high-level of accuracy
- Effective organization skills

**Interested?**

Fully Managed promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act. Fully Managed provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the recruitment process, please advise us if you require any accommodation.

**No recruiters and no phone calls please

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