Temporary Adminstrative Support

6 months ago

Orangeville, Canada Eramosa Physiotherapy Associates Full time

Are you an experienced client-centred health care administrator? Are you ready to be immersed in a fast-paced, high-volume clinic, offering front-line customer service, billing support, and schedule management. If so, we have an opening for a full-time, temporary health-care administrator/receptionist.

As Administrator (Temporary), you will provide support to our Orangeville team with reception coverage, client bookings, billings and processing of insurance claims. We are looking for a highly organized and personable administrator with a critical thinking and effective communication. Experience with EMR or CRM is A MUST for this role, as managing client data is the bulk of this role.

Hours of Work: This is a full time / temporary position working Monday to Friday, daytime hours and no weekend coverage.

**Qualifications and Skills**:

- Customer facing administrative experience, 1 year
- Medical Office Administration 1 year preferred
- Experience with Practice Perfect or similar EMR is preferred
- Diploma in Health Office Administration is preferred
- Critical Thinking
- The ability to multitask/prioritize
- Knowledge of medical terminology
- The ability to maintain confidentiality/Discretion

**Duties and Responsibilities include **(but are not limited to):

- Collect customer payment at the time of service, direct bill to benefit companies on behalf of client if required and follow up on outstanding payments.
- Process billing and accounts receivables
- Managing schedules for 5+ practitioners, while being able to coordinate appointments between multiple providers
- Greet clients and visitors upon arrival while providing excellent customer service for all questions or concerns.
- Complete general clerical tasks including filing, scheduling maintenance, faxing/scanning paperwork and new client intake
- Register new clients in line with acceptable standards of the clinic; support clients in filling medical and insurance forms at the clinic to avoid errors and inaccurate information.
- Exercise client confidentiality at all times and adhering to privacy policy
- Provide accurate daily performance statistics and typing of referral and discharge letters
- Ensure that the client reception area is cleaned, fully stocked with clinic supplies and materials, daily laundry and regular sanitation of high touch areas in washrooms
- Other administrative tasks as assigned by the Clinic Lead Administrator

**Job Types**: Full-time, Fixed term contract
Contract length: 1 month

**Salary**: From $19.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 1 year (preferred)

Ability to Commute:

- Orangeville, ON L9W 1J7 (required)

Ability to Relocate:

- Orangeville, ON L9W 1J7: Relocate before starting work (required)

Work Location: In person

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