Banquet Server/breakfast/hospitality Server

3 months ago

Edmonton, Canada Metterra & Varscona Hotels on Whyte Full time

Metterra & Varscona Hotels on Whyte are looking for an exciting & enthusiastic part-time addition to our food and beverage team
The Hospitality/Banquet Server greets and serves hotel guests and assists in the setup of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Crescent high standards of quality. The Hospitality/Banquet Server must represent the hotel through excellence in service and hospitality and is required to maintain a flexible schedule and be available to work shift work evenings, weekends and holidays.

**ESSENTIAL JOB FUNCTIONS**:

- Assist guests with their food and beverage needs while in the Hospitality Suite and function spaces.
- Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
- Take and serve guest orders promptly and according to service manual.
- Maintain a working knowledge of the unique food and beverage products.
- Do all necessary set-up sidework as assigned.
- Answer any guest questions about the menu.
- Operate the electronic cash register/P.O.S. system (where applicable).
- Prepare food using Rationale Oven.
- Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
- Provide information to guests about hotel and non-hotel attractions, facilities, services, and activities.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.

**MINIMUM QUALIFICATIONS**:
Minimum 1 year previous banquet experience preferred.
Knowledge of food preparation.
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and serviceware.
Ability to remember, recite and promote the variety of menu items.
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
Ability to operate beverage equipment, e.g., coffee maker.
Must be completely familiar with the role during hotel emergencies, including fire alarms, medical emergencies, the use of Incident Reports and Logbooks.
Fluent in English (written and oral).
Must be able to work varied shift work, including weekends and holidays.

**ADDITIONAL QUALIFICATIONS**:

- Security clearance required upon offer of employment.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- _Highly organized, results oriented and ability to work in a multi-functional team environment._
- _Must be completely familiar with the role during hotel emergencies, including fire alarms, medical emergencies, the use of Incident Reports and Logbooks._
- _Provincial legislation requires employees to work safely and cooperate with their employer by following the health and safety rules for the job._

53 North Collection and Crescent Hotels & Resorts offer competitive wages, work/life balance, advancement opportunities & a comprehensive group benefits package.

**OUR DIFFERENCES ARE WHAT MAKE US GREAT**

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.

That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

**Behaviors**: Required
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest

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