Event Specialist

2 weeks ago


Toronto, Canada GES Canada Limited Full time

**Event Specialist**

At SHOWTECH POWER & LIGHTING, we believe in the POWER OF PARTNERSHIP with our clients and the facilities we operate in. Our dynamic team has a solutions-based mindset to help create the most meaningful and memorable experiences for event organizers, exhibitors, and attendees. We are a leading provider of temporary electrical, lighting, mechanical and production / staging services in the dynamic Events Industry. We also take care of the Exhibitor Services orders pertaining to internet, parking, cleaning, and sign rigging. We are currently seeking an Exhibitor Services Representative to work out of **The Exhibition Place**.

**Job Summary**

**Key Responsibilities**
- Verify transactions comply with financial policies and procedures
- Acts as exhibitors’ initial point of contact for all services including, Booth Cleaning, Parking, Production, Banner hanging and the exhibitor services portal
- Acts as a liaison between exhibitor and departments at the venue.
- Work in correlation with the different facility departments to ensure all exhibitor orders/questions are handled.
- Work in correlation with exhibitors to ensure all labour union rules on the facility are followed, by explaining policies and procedures to customers
- Communicate with Show Management and handling all requests regarding electrical, mechanical, lighting or sign hanging services
- Plot floorplans, attend meetings, create quotes as necessary.
- Presence onsite during show move in to assist with any problems, take additional orders, ensure a smooth install as per your orders.
- Day End duties including balancing transactions
- Post-event audit of files

**Basic Qualifications**
- Strong customer service skills and solutions based focus
- Solid computer experience and technical ability
- Fluent in Microsoft Office (emphasis on Word, Excel and Outlook)
- Highly organized with the ability to multitask and prioritize
- Reliable and punctual team player
- Positive attitude, professional demeanor
- Excellent interpersonal skills
- Available to work evenings and/or weekends, as required
- Accounting background is an asset

**Preferred Qualifications**
- Customer Service: 3 years
- Order Processing: 2 years

Event Coordination: 2 years

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Customer Service: 2 years (preferred)

Work Location: In person

Application deadline: 2023-06-10


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