Customer Experience Associate

7 months ago

Vancouver, Canada Beautifi Full time

Previous experience in a sales or customer experience role is required. A background in financial sales, loans, or bankruptcy is a strong asset.

**The Company**:
**Beautifi** is a financial technology start-up that offers Canadians flexible financing solutions for plastic surgery and cosmetic procedures. Beautifi was created to make the patient financing industry more transparent and consumer friendly. We don’t believe in hidden fees, misleading rates, prepayment penalties, or unexpected charges. Our goal is to make health and beauty affordable and to give Canadians access to the procedures they want or need, without having to wait. We are a growing company looking for people that want to grow with us. As the company scales there will be plenty of career growth opportunities for high performers.

**Key Responsibilities and Activities**:

- Manage outbound and inbound phone calls, working with existing customers as well as new prospects
- Helping customers through our sales process in a timely and courteous way
- Using interpersonal and sales skills to convert interested prospects into customers
- Work with the credit and accounting teams to coordinate fundings and achieve our sales goals
- Assist other CX team members to ensure every applicant receives industry leading customer service

**Requirements**:

- Self-motivated individuals who learn quickly and exhibit exceptional organizational skills
- Pleasant and friendly demeanour, enjoys working with others
- High performers with a proven track record of exceeding KPI’s and targets
- Multi-taskers that can handle numerous active clients and remain organized and timely
- Consistently demonstrates excellent written and verbal communication skills
- A positive and can-do attitude, happy to assist with a range of different tasks
- Ability to adapt to changing responsibilities and environment
- Strong people skills and sales abilities, previous experience in a similar role is strongly preferred
- Strong understanding of Microsoft Office programs (Word, Excel, Outlook)
- A high level of professional discretion is required
- French-speaking an asset

**Location**:This role is **in-office. **We are located at 609 Granville Street in the heart of Downtown Vancouver.

**What we offer**:

- Base Salary ($50,000-$60,000) commensurate with experience
- Bonuses and Commission based on performance
- Dental, Vision, and Health Benefits
- Paid Vacation
- Fun and energetic workplace
- Advancement opportunities for top-performers

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Financial Sales: 1 year (required)

Work Location: In person

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada Purple Brand Group Full time

    **Customer Experience Associate** Purple was founded in 2017 at the intersection of industrial design, streetwear, and luxury fashion. A collective of friends and industry veterans set out to launch a collection of men’s denim and luxury basics. Denim is the anchor of the modern man’s wardrobe; Purple is dedicated to making that anchor more...

  • Customer Experience Associate

    2 days ago

    Vancouver, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350. We could not have gotten to where we are without our...

  • Sales and Customer Experience Associate

    3 weeks ago

    Vancouver, British Columbia, Canada Daiso USA Full time

    About Daiso USADaiso USA is a leading retailer of unique and affordable products. As a Sales and Customer Experience Associate, you will play a vital role in creating a welcoming environment for customers and providing exceptional service.Estimated Salary: $40,000 - $60,000 per year, depending on location and experience.Job DescriptionWe are seeking an...

  • Customer Experience Associate

    6 days ago

    Vancouver, Canada LASIK MD Full time

    **See if you are our next**: **CUSTOMER EXPERIENCE ASSOCIATE** Working in a LASIK MD clinic is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the...

  • Customer Experience Associate

    2 days ago

    Vancouver, Canada LASIK MD Full time

    **See if you are our next**: **CUSTOMER EXPERIENCE ASSOCIATE** Working in a LASIK MD clinic is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the...

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada Scotiabank Full time

    **Requisition ID**: 189202 We are committed to investing in our employees and helping you continue your career at Scotiabank. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 426338BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1911 West 4th Avenue **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 418663BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 446 S. W. Marine Drive **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 20.50 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 414581BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 6499 Fraser Street **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 416960BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1995 Kingsway **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 426073BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 168-1177 West Hastings Street **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    2 weeks ago

    Vancouver, Canada TD Bank Full time $22 - $27

    Work Location: Vancouver, British Columbia, CanadaHours: 15Line of Business: Personal & Commercial BankingPay Details: $21.50 - $27.05 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as...

  • Customer Experience Associate

    3 days ago

    Vancouver, Canada Purple Brand Group Full time

    PURPLE was founded in 2017 at the intersection of industrial design, streetwear and luxury fashion. A collective of friends and industry veterans set out to launch a collection of men’s denim and luxury basics. Denim is the anchor of the modern man’s wardrobe; PURPLE is dedicated to making that anchor more interesting. Having found our solid footing in...

  • Customer Experience Associate

    7 months ago

    West Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 430701BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1645 Marine Drive Retail **Employment Type** - Regular **City** - West Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    7 months ago

    North Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 423754BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 180 Esplanade W., Unit 1 **Employment Type** - Regular **City** - North Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 20 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    1 week ago

    Vancouver, Canada TD Full time

    Lieu De TravailVancouver, Colombie-Britannique, CanadaHoraire15Secteur D’activitéServices bancaires personnels et commerciauxDétails De La Rémunération$21.50 - $27.05 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des...

  • Guest Experience Centre Consultant

    1 week ago

    Vancouver, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consultant for our Vancouver area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...

  • Guest Experience Centre Consultant

    5 days ago

    Vancouver, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Vancouver, BC)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side Mario’s,...

  • Customer Experience Associate- Mandarin or

    7 months ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate - Mandarin or Cantonese An Asset**: - 426012BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 6499 Fraser Street **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay...

  • Customer Experience Associate

    7 months ago

    Vancouver, Canada TD Bank Full time

    **Work Location**: Vancouver, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **KEY...