Event Crew

4 weeks ago

Vancouver, Canada Harbour Cruises Full time

**About Us**

Operating year-round for private charters and catering, Harbour Cruises is Vancouver’s leader in boat cruise entertainment. We are proud to offer Vancouver’s only narrated tour of the inner-harbour, and the city’s most popular dinner, and luncheon cruises. In addition to retail cruise products, private corporate events, and special event cruises, we also offer a unique and delightful way to experience the city. We are known for our attentive and efficient onboard staff, and professionally prepared cuisine. We are committed to ensuring that our guests’ cruises are events they’ll remember and repeat Based out of Vancouver Harbour in beautiful Vancouver, BC - we are dedicated to offering our guests the highest standards of customer service, quality and professionalism in the hospitality industry.

If you’re interested in learning more about our company culture, and joining our team of passionate service professionals, you can check out more about our team here.

**What you will work on**

As an **Event Crew** at Harbour Cruises, you will be responsible for creating outstanding experiences that delight every guest that comes abroad on our vessels. This is a great opportunity for an individual who wants to learn more about the hospitality or cruise industry and who wants to experience a diverse atmosphere.

As an **Event Crew** at Harbour Cruises, you’ll get to:

- Serve food and beverages to all customers aboard our vessels or at off-site catered events
- Perform opening and/or closing duties for event rooms/vessels
- Setting up banquet rooms according to HC Service standards, including tables, linen, chairs, place settings, buffets and any other guest requirements as noted on BEOs
- Demonstrating responsible alcohol service and impeccable product knowledge
- Suggestive selling - using proven techniques
- Answering questions - accurately and politely
- Handling cash & other forms of payment
- Loading, refilling buffet food
- Clean any food or other objects that might have been dropped to the tables or the floor
- Dismantling buffets once guests have gone through
- Keeping rooms clean, and always cleared and organized
- Preparing rooms for the next event service
- Performing closing duties
- Other Duties as assigned by Management and Supervisory Staff
- Duties and Responsibilities might be adjusted from time to time

**What you will bring to the team**
- Serving experience in a banquet or event
- Prior experience as a server in a fast-paced environment
- A natural problem solver with a desire to impact performance
- Must have Serving It Right and Food Safe certifications to deliver the service in an effective way
- Able to work in a fast-paced and changing environment
- Excellent customer service and interpersonal skills
- Ability to be on feet for several hours at a time
- Must be able to lift and carry tables, chairs and other banquet equipment up to 25 kg

**Why join Harbour Cruises?**

At Harbour Cruises, we’re on a continuous learning journey as it relates to Equity, Diversity, & Inclusion. We know that diversity is a strength and recognize that the unique backgrounds across our team help us make better decisions, result in more creative solutions, and ultimately lead us to stronger paths of success. We’re working to create a workplace and team that is as diverse as the community we serve, and we aim to provide an environment that allows every person to bring their whole and authentic self to work every day. We are inspired by the unique contributions and insights of our team members and are invested in continuously improving our employees’ experiences as we grow.

We pride ourselves on supporting our team to show up every day being the best they can be, and in addition to our collaborative and people-focused environment, we offer our team:

- An amazing team of hospitality professionals that you will love collaborating with.

**Job Types**: Part-time, Fixed term contract, Casual, Seasonal
Contract length: 5 months

Pay: $17.40-$19.50 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Company events

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

**Experience**:

- Restaurant: 1 year (preferred)
- Banquets: 1 year (preferred)
- Customer service: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Events: 1 year (preferred)
- Sales: 1 year (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- FoodSafe (required)
- Serving It Right (required)

Work Location: In person

Application deadline: 2024-05-31
Expected start date: 2024-06-01

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