Beauty Salon Manager

4 weeks ago

Montréal, Canada Soins Karismä Full time

**Job description**

**Responsabilités et fonctions des comptes clés**.
- Répondre aux préoccupations, aux besoins et aux demandes des clients
- Planifier et contrôler le budget et les stocks
- Établir ou mettre en œuvre des politiques et des procédures pour le personnel Planifier, organiser, diriger, contrôler et évaluer les opérations quotidiennes.
- Encadrer l'équipe pour atteindre les objectifs de service
- Veiller à ce que des niveaux élevés de service à la clientèle soient atteints
- Gérer les stocks en passant des commandes précises
- Superviser les opérations quotidiennes du salon
- Embaucher du personnel, si nécessaire
- Organiser les quarts de travail des employés, en tenant compte des périodes de pointe et de la saisonnalité.
- Veiller au respect des pratiques d'hygiène dans le salon.
- Contribuer à l'ouverture du salon.

**Compétences et qualifications requises.**
- Service à la clientèle : 3 ans (de préférence)
- Excellentes aptitudes à la communication
- Une attitude motivante
- Compétences techniques de haut niveau Souplesse et organisation
- Soucieux d'atteindre les objectifs
- Expérience professionnelle avérée en tant que responsable de salon ou dans un rôle similaire.
- Bonne connaissance des produits de beauté et des tendances en matière de beauté Excellent sens de l'organisation
- Connaissance de l'informatique
- Capacité à traiter les demandes et les plaintes des clients avec grâce
- Une certification supplémentaire en cosmétologie de beauté est un plus, mais ce n'est pas obligatoire.

**Cet emploi est idéal pour une personne qui est.**
- Fiable - plus fiable que spontané
- Orientée vers les gens - aime interagir avec les gens et travailler sur des projets de groupe.
- Adaptable/flexible - aime faire un travail qui exige de fréquents changements de direction.
- Orienté(e) vers les détails - préfère se concentrer sur les détails du travail plutôt que sur la situation dans son ensemble.
- Orienté vers la réalisation - aime relever des défis, même s'ils risquent d'échouer. Innovateur - préfère travailler de façon non conventionnelle ou sur des tâches qui demandent de la créativité.
- Maître multitâche - Peut gérer plus d'une tâche à la fois, tout en restant organisé et concentré
- ENGLISH WILL FOLLOW_

**SoinsKarismä is **looking for a customer-oriented and responsible Salon Manager to support our growing team. Main duties include offering assistance to Salon Owners with administrative tasks, inventory ordering, backend paperwork and supporting our front desk receptionists. Must be friendly, detail-oriented and a quick problem solver.

**Key Account Responsibilities and Functions.**
- Address customers concerns, needs, and inquiries
- Plan and control budget and inventory
- Establish or implement policies and procedures for staff
- Plan, organize, direct, control and evaluate daily operations
- Coach team to attain retail and service goals
- Ensure high levels of customer service are met
- Manage inventory by ordering accurately
- Oversee daily salon operations
- Hire staff, as needed
- Organize employees' shifts, considering peak times and seasonality
- Oversee enforced hygiene practices within the salon
- Over all help with the opening of the Salon

**Required Skills and Qualifications.**
- Customer service: 3 years (preferred)
- Great communication skills
- A motivating attitude
- Top-notch technical skills
- Flexible and organized
- Driven to achieve goals
- Proven work experience as a Salon Manager or similar role
- Good knowledge of beauty products and beauty trends
- Excellent organizational skills
- Computer Knowledge
- Ability to handle customers' requests and complaints with grace
- Additional certification in Beauty Cosmetology is a plus, but it is not require

**This Job Is Ideal for Someone Who Is.**
- Dependable - more reliable than spontaneous
- People-oriented --enjoys interacting with people and working on group projects
- Adaptable/flexible - enjoys doing work that requires frequent shifts in direction
- Detail-oriented - would rather focus on the details of work than the bigger picture
- Achievement-oriented - enjoys taking on challenges, even if they might fail
- Innovative - prefers working in unconventional ways or on tasks that require creativity
- Master Multitasker
- Can handle more than one task from moment to moment, while staying organized and focused.

**Salary**: $40,000.00-$60,000.00 per year

**Salary**: $24.00-$30.00 per hour

**Benefits**:

- Casual dress
- Company events
- Employee stock purchase plan
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Montréal, QC H1P 2B6: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management (

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