Coordinator, Health Information Technology

4 weeks ago

London, Canada London Health Sciences Centre Full time

**Who We Are**:
London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada’s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support he wellness of the populations we serve. LHSC delivers both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.

The ITS team is dedicated to advancing the quality and safety of care through enabling digital technologies and innovation. The ITS Team provides a full suite of digital health, virtual care and technology solutions to LHSC, St. Joseph’s Health Care London, and nine regional partner sites. The ITS team is also fully engaged in supporting Ontario’s largest single regional Hospital Information System (HIS) across eleven hospitals with over 2,500 beds. The ITS team is also engaged with Ontario Health and the Ministry of Health to support the advancement of population health management across the Ontario Health Teams (OHTs) in our region. The culture of collaboration, respect and excellence drive the team to new advances for patients, clinicians and all members of the health care community.

**Posting Period**:
June 14, 2023 - June 27, 2023

**Job Summary**:
Reporting to the Manager, Health Information Technology and Business Processes, the Coordinator is responsible for ensuring ITS project management and business processes are carried out in alignment with IT Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) practices. They will also be responsible for supporting the development of HIS project and operational strategies pertaining to Stakeholder Engagement, Chage Management, and Governance. This role will work closely with ITS Project Consultants to ensure optimization of project resources, service agreements, and vendor engagement throughout project lifecycles.

The Coordinator, Health Information Technology is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.

NOTE: this role is required to be on-call, evenings and weekends on a rotational basis of one (1) week every quarter

**Qualifications**:
**Who You Are**
- You are self-aware of own assumptions, values, principles, strengths and limitations
- You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
- You engage and support others to foster development, personal goals and encourage a healthy organization
- You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
- You facilitate an environment of collaboration and cooperation
- You create connections, build partnerships and networks
- You demonstrate a commitment to the organizational vision, mission, values and service excellence
- You are a transformational thinker that encourages and supports innovation
- You have exceptional analytical skills that contribute to effective decision-making
- You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

**What Skills Are Needed**
- Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
- Strong business acumen
- Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
- Strong emotional intelligence and communication skills to support stakeholder engagement
- Lead and drive system transformation
- Develop self and others through teaching, coaching, mentoring and formal development processes
- Strong analytical skills that contribute to effective problem solving and decision-making

**What You Will Bring with You**
- Successful completion of a recognized baccalaureate degree

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