Automotive Service Advisor
3 weeks ago
We are looking for a full-time experienced Service Advisor to join our team. This position is a great opportunity, as it involves an afternoon/evening shift starting at 12 o'clock in the afternoon. Discover the benefits of a non-traditional work schedule and unlock your inner productivity by starting your workday later in the afternoon
Working with us as a Service Advisor also provides an opportunity to join a friendly and vibrant team in an exciting, fast-paced and ever-changing field. We emphasize teamwork, collaboration and customer satisfaction while offering competitive wages and benefits. If you are committed to providing exceptional customer service with a professional and motivated attitude, this job is for you
With a multitude of dealerships under our belt, the opportunities for growth and advancement within Applewood Auto Group are vast and exciting.
**Job duties include, but are not limited to**:
- Meet and greet all customers promptly and professionally
- Ensure all steps of check-in, including walk around inspection are followed without failure
- Walk around inspections to be performed each and every time
- Review history of the vehicle maintenance - review with customer, checking for outstanding recalls or campaigns
- Offers service based on vehicle history and previous recommendations
- Address and document ALL vehicle’s concerns, clarifying where needed
- Present recommended services and overcome objections
- Document all declined service
- Update customer every two hours on status of repair, even if there is no further information
**Applewood Auto Group Benefits**
- High energy & fun atmosphere
- 10 Dealerships and counting
- Group events, Family Day, Holiday Party, BBQ, and more
- We support local communities, charities, and sports teams.
- Ongoing Training (Manufacturer & internal)
- Health, dental, insurance, paid time off and much more..
**What You'll Bring**
At Applewood, our core values include:
1. All Applewood Team Members provide exceptional service to their clients and each other, like they would to their favorite Rockstar, Celebrity, or Hero.
2. Applewood Team Members are problem solvers who will work hard to find a way to say “YES”.
3. Applewood Team Members come to work to work. We expect our team members to work smart and hard towards their goals and the dealership goals.
**Why Applewood Auto Group**
Our Team Beats with One Heart, need we say more? We offer a fun environment with an ever-growing company.
**Compensation**
We offer a base salary with the potential to earn additional bonuses on a monthly basis which could mean earning up to $70K+ for our top performers.
**How to Apply**:
At Applewood, we value diversity, equity and inclusion. We welcome all applicants with diverse backgrounds and will never discriminate based on race, religion, gender, identity, age, experience and anything else you can think of. If you need any special accommodation during our recruitment process, please let us know. We are more than happy to assist.
**Salary**: From $4,000.00 per month
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Surrey, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Can you start a full working shift at noon
- Can you work Monday to Friday
- Can you work weekends
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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