Night Auditor

3 weeks ago

Markham, Canada Hilton Markham Suites Conference Centre & Spa Full time

Hilton Toronto/Markham Suites Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you.

**First impressions are everything As a Night Auditor at Hilton Toronto/Markham Suites Conference Centre and Spa, your charisma and professionalism will create a sense of welcome, turning moments into memories for all our guests**

***:
The Night Auditor will work on a rotating basis in some or all of the areas of the Front Office including Reception, Cashier, Telephone, and Accounting. All Night Auditors must aim to provide the ultimate in service and courtesy to guests of Hilton Toronto/Markham from the time of registration to the time of departure. This will be done through analyzing and interpreting the needs of guests and offering the appropriate options, solutions and resolutions as required.

**DUTIES & RESPONSIBILITIES**:

- Registers guests into their guest bedrooms as per reservations
- Checks out guests and settles accounts
- Collects and verifies payments - cash, debit and credit and maintaining a float
- Provides general information to guests (i.e., directions, restaurant hours etc.)
- Balances and audits all Front Office postings and settlements
- Updates daily checklist and guest history
- Balances all credit cards, direct bills, and miscellaneous charges from all shifts
- Closes the food and beverage point of sale system and balance all room charges from outlets
- Takes all reservations once reservation department is closed
- Starts Close Out process, prints and distributes Night Audit Report Packets
- Consistently provides exceptional customer service by exceeding guests expectations
- Takes ownership of all guests complaints and rectify the complaint quickly and efficiently
- Communicates information regarding Guests’ needs to other Team Members and Departments
- Other duties assigned by the Front Desk Manager or Supervisor

**Job Requirements**:

- Previous front office or accounting experience required
- Excellent communication and interpersonal skills
- Solid knowledge of Front Office, Night Audit and Accounting procedures
- Possesses a passion for customer service and the ability to exceed customer expectations
- A team player
- Exceptional conflict resolution skills
- Proven ability to be organized, multi-task and prioritize
- Completion of High School, GED or equivalent
- Good command of English
- Strong financial and math skills
- Fluent in Mandarin and/or Cantonese is an asset
- Flexible shift availability

Availability Includes:
3 days/night shifts

Hilton Toronto/Markham Suites is an Equal Opportunity Employer and values diversity in the workplace. As such, all applicants that qualify will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristics protected by the Human Rights Code.

We would like to thank all applicants for their interest, however, only those selected for an interview will be contacted.

**Job Types**: Part-time, Permanent

**Benefits**:

- Discounted or free food
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Night shift
- Weekends as needed

Work Location: In person

  • Night Auditor

    4 weeks ago

    Markham, Canada Hilton Markham Suites Conference Centre & Spa Full time

    Hilton Toronto/Markham Suites Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Night Auditor at Hilton Toronto/Markham Suites Conference Centre and...

  • Night Auditor

    3 weeks ago

    Markham, Canada Courtyard by Marriott Markham Full time

    **THE OPPORTUNITY**: NIGHT AUDITOR REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A...

  • Night Auditor

    3 weeks ago

    Markham, Canada Hilton Markham Suites Conference Centre & Spa Full time

    Hilton Toronto/Markham Suites Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Night Auditor at Hilton Toronto/Markham Suites Conference Centre and...

  • Night Auditor

    2 weeks ago

    Markham, Canada Sunray Group of Hotels - Delta by Marriott Markham, ON Full time

    Our employees believe we are creating a purposeful service. Where at Delta Hotels, we are always warm, wise and in control so our guests can focus on what's most important. **We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. We are seeking an individual who is Pragmatic, Efficient and Seamless when...

  • Night Auditor

    2 weeks ago

    Markham, Ontario, Canada Courtyard by Marriott Markham Full time

    THE OPPORTUNITY:NIGHT AUDITORREPORTS TO GENERAL MANAGERTHE COMPANY:Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.Our company culture is built on collaboration. A nimble team where...

  • Night Auditor

    3 weeks ago

    Markham, Canada Hilton Markham Suites Conference Centre & Spa Full time

    Hilton Toronto/Markham Suites Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Night Auditor at Hilton Toronto/Markham Suites Conference Centre and...

  • Night Auditor

    4 weeks ago

    Markham, Canada Courtyard & TownePlace Suites Toronto Northeast Markham Full time

    **Job Overview**: - Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. Solve security issues in the evening to ensure the hotel is safe. Accurately balances all hotel income and expenses for 24-hour hotel operating period. Strong mathematical skills,...

  • Night Auditor

    3 weeks ago

    Markham, Canada Courtyard & TownePlace Suites Toronto Northeast Markham Full time

    ** MUST BE ABLE TO WORK OVERNIGHTS FROM 11PM-7:30AM, WEEKENDS AND HOLIDAYS** **Job Overview**: - Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. Solve security issues in the evening to ensure the hotel is safe. Accurately balances all hotel income...

  • Maintenance Team Captain

    3 weeks ago

    Markham, Canada Estée Lauder Full time

    The Maintenance Team Captain is responsible for all aspects of daily operations within their functional departments including but not limited to Compounding, Maintenance, Cleaning Room, Fill & Assembly and Warehouse. These responsibilities include ensuring all work is performed in compliance with Safe Work Practices, cGMP, Standard Operating Procedures,...

  • Maintenance Team Captain

    3 weeks ago

    Markham, Canada The Estée Lauder Companies Full time

    *** The Maintenance Team Captain is responsible for all aspects of daily operations within their functional departments including but not limited to Compounding, Maintenance, Cleaning Room, Fill & Assembly and Warehouse. These responsibilities include ensuring all work is performed in compliance with Safe Work Practices, cGMP, Standard Operating Procedures,...

  • Maintenance Team Captain

    4 weeks ago

    Markham, Canada Estee Lauder Full time

    The Maintenance Team Captain is responsible for all aspects of daily operations within their functional departments including but not limited to Compounding, Maintenance, Cleaning Room, Fill & Assembly and Warehouse. These responsibilities include ensuring all work is performed in compliance with Safe Work Practices, cGMP, Standard Operating Procedures,...

  • Maintenance Team Captain

    3 weeks ago

    Markham, Canada AvedaEstee Lauder Full time

    The Maintenance Team Captain is responsible for all aspects of daily operations within their functional departments including but not limited to Compounding, Maintenance, Cleaning Room, Fill & Assembly and Warehouse. These responsibilities include ensuring all work is performed in compliance with Safe Work Practices, cGMP, Standard Operating Procedures,...

  • Junior Financial Analyst

    3 weeks ago

    Markham, Canada COPERNICUS LODGE Full time

    **Job description** Copernicus Lodge is a healthcare organization that provides for a continuum of care to primarily polish seniors. We are located in the heart of Roncesvalles Village just west of downtown Toronto. We have 200 seniors’ apartments with a Supportive Housing program, 228 Long Term Care beds and an Adult Day Program. We are looking for a...

  • Guest Experience Expert

    4 weeks ago

    Markham, Canada Marriott International, Inc Full time

    **Additional Information** Night Auditor **Job Number** 24094391 **Job Category** Rooms & Guest Services Operations **Location** Toronto Marriott Markham, 170 Enterprise Boulevard, Markham, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

  • Finance and Administration Manager

    4 weeks ago

    Markham, Canada Harmontronics Automation Canada Full time

    **Company description** Harmontronics Automation Technology is a leading capital equipment designer, integrator and manufactures throughout Automotive Electronics, Healthcare, New Energy and Industrial IoT industries. Founded in 2007, we focus on providing flexible high efficiency solutions for small and precise products manufacturing. We have delivered...

  • Guest Experience Expert

    2 weeks ago

    Markham, Ontario, Canada Marriott International, Inc Full time

    Additional Information Night AuditorJob Number Job Category Rooms & Guest Services OperationsLocation Toronto Marriott Markham, 170 Enterprise Boulevard, Markham, ONT, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out....