Bilingual Customer Service Representative

6 months ago

Oakville, Canada VELUX Canada Full time

**Bilingual Customer Service Representative for VELUX Canada Inc. (HYBRID)**

**Our Company**

For more than 80 years, the VELUX Group has created better living environments for people around the world; making the most of daylight and fresh air through the roof. Our product program includes skylights, sun tunnels, roof windows, sun screening products, as well as smart home solutions. These products help to ensure a healthy and sustainable indoor climate, for work and learning, for play and pleasure.

The VELUX Group is a global company with manufacturing and sales operations in more than 40 countries. As the VELUX Group is growing, so too are our operations at VELUX Canada. We are a strong value based company where passion, commitment, thoroughness and mutual respect are among the core values and teamwork and professionalism is essential to the way we work.

**About the Job**

**Responsibilities**:

- Communicate with existing and new customers on a daily basis over the telephone
- Administrative duties including order entry, order tracking, following up with Courier service
- Work events and attend training sessions as required
- Other duties as assigned

**Qualifications**
- Previous experience is an asset in any or all: Order processing, the home building industry, inside/outside sales
- Superior commitment to customer service
- Self-management and organizational skills
- Creative thinking and problem solving
- Computer literate with knowledge of Microsoft Suite
- Strong presentation and telephone skills
- Ability to work independently as well as part of a team
- Professional appearance and attitude
- Available to work days and occasional evenings

**Job Type**: Full-time, Permanent

**Salary**: To be discussed

**Benefits**:

- Group health and dental insurance plan
- Vision care plan
- Long-term disability
- Life insurance and Accidental Death and Dismemberment insurance
- Employee Assistance Program (EAP)
- Company matched RRSP retirement plan
- Flexible health spending account
- Educational Assistance program
- Sick/Personal day program
- Service recognition
- Performance incentive program
- And much more

**Schedule**: Monday to Friday, 8:00am to 4:30pm with 1 hour for lunch

**This position is being offered as a remote position**
- **Find out more about VELUX Canada at velux.ca**_

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

Application question(s):

- Are you bilingual (spoken and written) in English and French?
- Do you have experience with calls across Canada?
- How many calls on average did you make per day during the busy season?
- Do you have previous experience in a similar role?
- Do you have customer service experience in the construction/building industry?

Work Location: Hybrid remote in Oakville, ON L6J 7V5

  • Bilingual Customer Service Representative

    1 month ago

    Oakville, Ontario, Canada Randstad Canada Full time

    Job Title: Bilingual Customer Service RepresentativeAre you a customer service professional looking for a new challenge? Do you have excellent communication skills in both French and English? We are seeking a Bilingual Customer Service Representative to join our team in the mortgage services industry.About the Role:This is a dynamic and fast-paced role that...

  • Bilingual Customer Service Representative

    1 month ago

    Oakville, Ontario, Canada Randstad Full time

    Bilingual Customer Service Representative OpportunityWe are seeking a highly skilled and dedicated Bilingual Customer Service Representative to join our dynamic and fast-paced team in the mortgage services industry. As a key member of our team, you will play a vital role in providing exceptional customer service to our diverse clientele.Key...

  • Bilingual French Customer Service and Sales Representative

    1 month ago

    Oakville, Ontario, Canada Randstad Full time

    Job Opportunity: We are seeking a highly skilled Bilingual French Customer Service and Sales Representative to join our team at Randstad. About the Role: As a French Bilingual Customer Service and Sales Representative, you will be responsible for providing exceptional customer service and support to our clients in French and English. Key...

  • Bilingual Customer Service Representative

    6 months ago

    Oakville, Canada Siemens Healthineers Full time

    **Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.** **For everyone. Everywhere.** **At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your...

  • Bilingual French Customer Service Representative

    1 month ago

    Oakville, Ontario, Canada Randstad Canada Full time

    Job Title:Bilingual French Customer Service and Sales RepresentativeJob Summary:We are seeking a highly motivated and bilingual (English/French) customer-focused individual with excellent communication skills and a passion for delivering exceptional service to join our team as a Bilingual French Customer Service and Sales...

  • Bilingual Customer Service Representative

    1 month ago

    Oakville, Ontario, Canada Randstad Full time

    Unlock Your Potential in a Dynamic Mortgage Services TeamWe're seeking a highly skilled Bilingual Customer Service Representative to join our fast-paced team in the mortgage services industry. As a key member of our team, you'll have the opportunity to make a real impact with your skills and dedication.With fluency in both French and English, you'll be able...

  • Customer Service Representative

    5 months ago

    Oakville, Canada FLS Transportation Service Limited Full time

    FLS Transportation is actively searching for a Customer Service Representative for their Oakville, ON branch. The Customer Service Representative is an entry-level position providing operational support to Account Managers and Sales Executives. These activities include facilitating the day-to-day business needs of customer(s), responding to inquiries in a...

  • Bilingual Customer Service Representative

    2 months ago

    Oakville, Canada Randstad Canada Remote Work Freelance Full time

    Join a dynamic and fast-paced team in the mortgage services industry where your skills and dedication will make a real impact. We’re looking for individuals with fluency in both French and English to effectively assist our diverse clientele. Enjoy the flexibility of a hybrid work model (3 days in-office, 2 days from home) while benefiting from...

  • Bilingual Customer Service Representative

    2 months ago

    Oakville, Canada Randstad Canada Full time

    Join a dynamic and fast-paced team in the mortgage services industry where your skills and dedication will make a real impact. We’re looking for individuals with fluency in both French and English to effectively assist our diverse clientele. Enjoy the flexibility of a hybrid work model (3 days in-office, 2 days from home) while benefiting from...

  • Bilingual Customer Service Representative

    5 months ago

    Oakville, Canada Canadian Hospital Specialties Ltd. Full time

    **NATURE & SCOPE OF POSITION** - Reporting to the Customer Service Manager, the primary responsibility of the Customer Service Representative is to ensure the smooth and efficient operation of all customer service requirements and related activities. Including but not limited to; ordering fulfillment for both OEM & Distribution Customers, answering general...

  • Customer Service Representative

    6 months ago

    Oakville, Canada Pharmex Direct Full time

    Duties We are looking for someone to join our team who can work between 12 -7pm Monday-Friday. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers. Your duties will include: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Calling, screening and...

  • Customer Service Representative

    5 months ago

    Oakville, Canada in-lite Design Full time

    We are looking for a dynamic self motivated customer service specialist to join our established and growing company. As the Customer Service Representative for our premium outdoor lighting organization, you will be passionate about ensuring an unparalleled customer experience in the world of mid to high-end outdoor lighting. This role demands a professional...

  • Customer Service Representative

    3 months ago

    Oakville, Canada Pharmex Direct Full time

    Duties We are looking for someone to join our team who has a flexible schedule that can work between 9-5 and/or 12 -7pm Monday-Friday. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers. Your duties will include: - Maintaining a positive, empathetic, and professional attitude toward customers at...

  • Customer Service Representative

    2 months ago

    Oakville, Canada Pharmex Direct Full time

    Duties We are looking for someone to join our team who has a flexible schedule that can work between anywhere from 9am-7pm Monday-Friday. As a Customer Service Representative, you will be responsible for providing exceptional service to our patients as part of a specialty program team. Your duties will include: - Maintaining a positive, empathetic, and...

  • Bilingual Customer Service Representative

    6 months ago

    Oakville, Canada Canadian Spa Company Full time

    The Canadian Spa Company manufactures and wholesales hot tubs, swim spas and outdoor accessories on a global scale to various merchants around the world. With over 35 years of experience in the hot tub industry, we have worked on perfecting and maintaining a highly valued product with a customer first attitude. Our immediate fulfillment approach has allowed...

  • Bilingual Customer Service Representative

    5 months ago

    Oakville, Canada Canadian Spa Company Full time

    The Canadian Spa Company manufactures and wholesales hot tubs, swim spas and outdoor accessories on a global scale to various merchants around the world. With over 35 years of experience in the hot tub industry, we have worked on perfecting and maintaining a highly valued product with a customer first attitude. Our immediate fulfillment approach has allowed...

  • Customer Service Representative

    4 weeks ago

    Oakville, Ontario, Canada FCT Full time

    About FCTFCT is a leading provider of title insurance, default solutions, and other real estate-related products and services to legal, lending, valuation, and real estate professionals across Canada.We are committed to the success of each employee and offer a challenging and rewarding work environment.Job SummaryWe are seeking a Customer Service...

  • Customer Service Representative

    1 month ago

    Oakville, Ontario, Canada FCT Full time

    About FCTFCT is a leading provider of title insurance, default solutions, and other real estate-related products and services to legal, lending, valuation, and real estate professionals across Canada.We are committed to the success of each employee and offer a challenging and rewarding work environment.Job SummaryWe are seeking a Customer Service...

  • Customer Service Representative- Bilingual

    2 months ago

    Oakville, Canada FCT Full time

    Company Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...

  • Customer Service Representative- Bilingual

    4 weeks ago

    Oakville, Ontario, Canada FCT Full time

    We are seeking a Customer Service Representative to provide exceptional service to our clients. This role involves handling high volumes of calls, addressing client issues, and ensuring service standards are met. Key responsibilities include ensuring optimum servicing to our client base, addressing lawyers and lenders on file-related issues, and...