Claims Examiner

6 months ago

Vancouver, Canada Square One Insurance Services Full time

**HOW TO APPLY**

Please attach your resume in PDF format

**OUR COMPANY**

Tired of working for a home insurance provider that tries to find ways to deny, rather than cover, claims? Frustrated with out-dated practices and processes that lead to poor customer service? At Square One, we treat our customers fairly, paying them what they are entitled to under their policies. And, we leverage technology to personalize buying a home insurance policy and making a home insurance claim.

**YOUR COMPENSATION AND BENEFITS**

You appreciate the fact that Square One personalizes your compensation and benefits in the same way it personalizes policies for its customers. Your very competitive compensation and benefits plan includes:

- A base salary of $68,774 to $76,460.
- 3-weeks, not 2-weeks, of vacation to start and an additional week after only 3 years.
- The ability to work from home.
- Flexible medical, dental, vision and extended health care coverage.
- Short and long-term disability coverage.
- Participation in the corporate profit-sharing plan.

**YOUR ROLE**

As an experienced claims examiner, you understand how important proper claims handling is to an insurance provider's reputation and stability. You treat each customer with empathy, patience, and respect. You recognize that, although you may handle hundreds of claims a year, this is likely the customer's first claim ever (or at least in a while). You also recognize that it's important to only pay what's afforded under the policy wordings; otherwise, the premiums for all are negatively affected.

Your success in this role comes from your solid home insurance claims examining experience as well as your superior analytical and decision-making skills. You can quickly determine what claims are and aren't covered. You have strong communication skills, which you use to share decisions and findings with, and provide direction to, others. While you don't enjoy conflict, you handle it effectively. You are both detail-oriented and organized, handling multiple files and tasks with ease. And, you take pride in your work and in assisting others.

Over 80% of your day is spent settling home insurance claims. You work closely with independent adjusters, reviewing their recommendations and providing them with clear direction. You adjust smaller property claims over the phone, speaking and dealing with customers directly. You also identify policies requiring underwriting review.

One of the things you enjoy most about Square One is the supportive team environment. You know you're never set up for failure; instead, you get all the coaching, mentoring, training, and tools you need for continued success.

**YOUR RESPONSIBILITIES**

Working in Square One's claims department, you are the main point of contact for customers who have suffered losses and filed claims. As such, you have many important responsibilities, including:

- Taking notices of loss from customers and assigning claims to adjusters.
- Reviewing the claims process with customers and helping them submit the required information.
- Determining whether specific claims are covered and explaining why.
- Reviewing independent adjuster reports, answering questions and providing direction.
- Assisting customers with repairing or replacing lost or damaged property.
- Negotiating settlements, arranging payments and finalizing claims.
- Securing feedback from customers and sharing that feedback with management.
- Maintaining your training and industry knowledge.

**YOUR QUALIFICATIONS**

As a member of the Square One team, you have a desire to contribute to the overall success of the company. You do this by becoming an expert at what you do, directing your own work, and working with a team that has a broader purpose than just making profit. You and those who you work with would describe you as someone who:

- Possesses superior analytical and decision-making skills.
- Communicates effectively when explaining decisions and providing direction.
- Uses active listening and questioning skills to understand issues and needs.
- Handles conflict effectively and avoids taking things personally.
- Pays close attention to detail and has superior organizational skills.
- Provides and receives constructive feedback.

**YOUR EXPERIENCE AND EDUCATION**

Your experience and education, combined with product and claims training we provide, helps ensure your success at Square One. For this role, you have:

- At least 5 years of home insurance claims adjusting experience.
- At least 1 year of tenure with a recent employer.
- A high school diploma and, preferably, some post-secondary education.
- A CIP designation or working towards a designation.

**WHY WORK FOR SQUARE ONE?**

**Salary**: $68,774.00-$76,460.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Vision care
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Application question(s

  • Casualty Claims Examiner

    6 months ago

    Vancouver, Canada Specialty Claims Canada Full time

    **Specialty Claims Canada** **“Specialty Claims” **is the in-house claims management department of Specialty Programs Group Canada “SPGC”. Specialty Claims prides itself on managing claims on behalf of the Cansure, Beacon and i3 brands. We manage claims for both our Canadian and London based market partners under a delegated authority. It is the...

  • Junior Claims Examiner

    2 months ago

    Vancouver, Canada Specialty Claims Canada Full time

    **INTRODUCTION** Specialty Program Group Canada (SPGC) is a fast-paced insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada through our trade brands: Cansure, Beacon, i3 Underwriting, and Specialty Claims Canada. Our success as Canada’s largest MGA is based on our innovation,...

  • Insurance Claims Examiner

    4 weeks ago

    Vancouver, British Columbia, Canada Nicola Wealth Management Ltd. Full time

    Job Title: Insurance Claims ExaminerAre you detail-oriented and have experience in assessing client insurance needs? We are looking for an Insurance Claims Examiner to join our team at Nicola Wealth Management Ltd. The Insurance Claims Examiner will be responsible for assessing potential institutional, business or individual client markets, calculating...

  • Claims Examiner

    5 months ago

    Vancouver, Canada Municipal Insurance Association of British Columbia Full time

    **Claims Examiner**: Are you looking for a position where you make a difference in our communities? At the Municipal Insurance Association of British Columbia (MIABC) we invest in the communities of British Columbia, so that they can invest in themselves. Each day, through every piece of advice shared, every outreach program offered, and every insurance...

  • Claims Examiner

    4 weeks ago

    Vancouver, Canada iA Groupe financier iA Financial Group Full time

    **Sector**: Dealer Services **Location**: Vancouver **Type of Work**: Hybrid/Work From Home **Language**: French/English Bilingual **Status**: Permanent **Hours of Work**:35 hour work week Do you enjoy making critical decisions in a fast-paced work environment? Are you someone who is passionate about providing exceptional customer service and have excellent...

  • Liability Claims Examiner

    2 months ago

    Vancouver, Canada DWF Full time

    Why join us?: An exciting opportunity has arisen for a Liability Examiner within our Canadian Third party administration group. Liability Examiner - Full-time (Hybrid or Remote, Anywhere in Canada) DWF Claims is an independent third-party claims administrator which provides claims services for domestic insurers, Lloyd’s syndicates, self-insured entities,...

  • Insurance Claims Examiner

    4 weeks ago

    Vancouver, British Columbia, Canada Northbridge Financial Corporation Full time

    About the Role:We're seeking a highly skilled Insurance Claims Examiner to join our team at Northbridge Financial Corporation. As a key member of our Casualty Claims Department, you will be responsible for investigating and resolving insurance claims efficiently and effectively.Key Responsibilities:Examine insurance claims to determine coverage and...

  • Professional Property Claims Examiner

    3 weeks ago

    Vancouver, British Columbia, Canada Aviva Full time

    Aviva, a leading insurance provider, is seeking an experienced Professional Property Claims Examiner to join their team.About the RoleThis is a challenging and rewarding position that requires strong analytical skills, attention to detail, and excellent communication abilities. As a Professional Property Claims Examiner, you will be responsible for examining...

  • Commercial Property Claims Examiner Leader

    2 weeks ago

    Vancouver, British Columbia, Canada Aviva Full time

    At Aviva, we're committed to delivering exceptional customer service and ensuring the highest quality claims handling. As a National Property Claims Examiner, you will play a vital role in overseeing the management of third-party adjusted claims and direct handled claims.We're seeking an experienced professional with a strong background in commercial and...

  • National Property Claims Examiner Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Aviva Full time

    Aviva, a leading insurance provider, is seeking an experienced National Property Claims Examiner Specialist to join its National Property Claims team. The successful candidate will be responsible for overseeing and managing third-party adjusted claims and direct-handled claims.The ideal candidate will have a detailed knowledge of the property insurance...

  • Claims Examiner

    4 weeks ago

    Vancouver, British Columbia, Canada IA Financial Group Full time

    DescriptionSector: Dealer Services Location: Vancouver Type of Work: Hybrid/Work From Home Language: French/English Bilingual Hours of Work: 35 hour work weekAre you a detail-oriented individual with excellent communication skills who is passionate about providing exceptional customer service?As a Claims Examiner, you will be responsible for effectively and...

  • Large Loss Property Claims Examiner

    6 months ago

    Vancouver, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. We are currently looking to hire a Large Loss Examiner to join our National Property Technical Team. In this role, you will be responsible for the review of claim files and oversight of...

  • Claims Examiner

    6 months ago

    Vancouver, Canada HUB International Full time

    None Department Claims Management **Required Experience**: 1-2 years of relevant experience **Required Travel**: No Travel Required **Required Education**: High school or equivalent

  • Senior Claims Examiner

    2 weeks ago

    Vancouver, British Columbia, Canada Xpera Full time

    Company Overview:ClaimsPro LPMulti-Line Claims Adjuster is a pivotal role that requires a professional with experience in claims examination. The ideal candidate should have expertise in Auto, Property, Liability, Accident & Benefits, and Bodily Injury claims.Salary: $65,000 - $100,000 per year (dependent on billings)Job Description:The Multi-Line Claims...

  • Commercial Claims Examiner

    2 weeks ago

    Vancouver, British Columbia, Canada Crawford & Company Full time

    Job SummaryWe are seeking a skilled Senior Casualty Adjuster to join our remote claims team in Canada.About the RoleThis is an exciting opportunity for a seasoned professional to leverage their expertise in commercial auto and property claims handling. As a Senior Casualty Adjuster, you will be responsible for evaluating claims, investigating losses, and...

  • Automotive Claims Examiner

    3 weeks ago

    Vancouver, British Columbia, Canada LGM Financial Services Full time

    The Organization:LGM Financial Services is a national leader in providing warranty, finance and insurance services to the Canadian automotive industry. Since 1998, they have been successfully supplying quality products and leading training solutions to Canadian car dealerships.The Work:The Claims Adjuster is responsible for facilitating various program...

  • Claims Assistant

    6 months ago

    Vancouver, Canada BFLC Full time

    **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. - We inspire...

  • Claims Assistant

    6 months ago

    Vancouver, Canada BFL Canada Full time

    Job Details Description **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and...

  • Insurance Claims Examiner

    2 weeks ago

    Vancouver, British Columbia, Canada Intact Financial Corporation Full time

    About the RoleAt Intact Financial Corporation, we're dedicated to helping our customers navigate life's unexpected events with confidence. As a Claims Adjuster - Prestige Multiline, you'll play a vital role in delivering exceptional service to our high net worth clients.Key Responsibilities:Investigate complex personal lines auto/property claims, ensuring...

  • Claims Administrator

    6 months ago

    Vancouver, Canada ClaimsPro LP - International Programs Group Full time

    Company: ClaimsPro LP - International Programs Group Claims Administrator - Part Time, Hybrid (New Westminster, British Columbia) - International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's, self-insured entities, and organizations with high deductibles. We are currently seeking...